Niagara Falls car rentals

Cons: Drop off location was closed and I had to take a taxi back to the. Airport.

Cons: Everything was great except, having to wait business day(S) to get security deposit returned and going by the email I received when I returned vehicle it looks like they are charging more than was agreed upon. We will see in the next few days..

Cons: Absolutely horrible experience. I rented the car from LGW airport in NY and dropped off at Niagara Falls. When I went to pick up my car I was informed of the price about $150 more than Kayak reservation. After spending lot of time my deal was honored. As per my return time when I went to return the car at the location it was closed. The board on the wall displayed information that when you return the car after location is closed, they will charge me upto the day they open the office. In my case I dropped the car on Saturday so I was going to get charged upto Monday!!! When I checked the actual receipt, it had all together different address!!! So I went to drop the car there and has exactly same experience.!!! MAKE SURE LOCATION ON RETURN ADDRESS ON RECEIPT IS OPEN WHEN YOU ARE RETURNING THE CAR

Cons: Nothing

Cons: car was not clean inside or out. car smelled of smoke

Cons: Overall, I cannot think of anything else that needed to be done to improve our experience.

Cons: First Cars badly damaged and super dirty. 2nd car super dirty and after I returned car hertz continued to charge credit card daily. Hertz kept my account open after returning a not damaged accident car. Rude customer service, couldn’t explain the continuous daily changes, so I had to call everyday to question charges, and finally called my credit card to block hertz daily charges.

Cons: There was no one at the airport rental desk for my pickup and I had to wait an hour and 20 minutes before we could get anyone on the phone to help because no one would pick up. Someone came and picked us up and took us to another off site hertz dealer and got us our car. The car was old, didn't have a key fob, and the only way to lock it or unlock it was to insert the key to the passenger side door because none of the others worked. I'm thankful to have gotten a car that got us where we needed to go, but I for sure won't be renting here again.

Cons: NO one at the counter when we arrived . After waiting 15 minutes , had to call Hertz central to have them notify the one and only employee to come inside to the counter and take care of us . He was outside parking cars. Who knew there was one guy??? This is not an employee problem ,but under staffing by the company.

Cons: There were no representatives at the airport location (IAG). Took over 2 hours to complete a process that should have taken no more than 15 minutes.

Cons: My only complaint was that the SUV we got was not very clean inside. There was quite a bit of pet hair and crumbs all over the place, although it did smell good inside. Also, the rear door was very hard to open, and the sensor on the dashboard kept saying it was open, when it wasn't.

Cons: Never showed up. I was not able to pick up a car.

Cons: After paying more to get the car at the airport, nobody was working the counter. Waited 45 min arguing with Hertz on the phone. Someone showed up to pick up keys from drop box. Drove us to another location. Missed meeting and lost lots of money. Car had around 40000 miles and big burn hole in seat.