Guest reviews
Overall rating
8.0
Good
Based on 4,333 reviews
Overall
8.0
Boarding
8.0
Comfort
8.1
Crew
8.4
Entertainment
7.8
Food
7.6
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Good
Pros: Snack food selection was good. Attendants were great. Check-in was awesome. Boarding/leaving the plane was fine. Wi-fi worked for me, as did the the TV.
Cons: Honestly, on my flight, there were no problems at all.
review from
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7.3
Cons: Headphone jack was missing completely. Unable to use entertainment
review from
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8.0
Cons: Our tvs were broken
review from
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8.0
Nothing too impressive
Pros: I was looking forward to riding Jet Blue, I had heard many great things over the years & never had the chance to use them. We did like that we had extra leg room in the regular seats! Very nice.
Cons: My tv didn't work, poor movie choices, attendants not very friendly. They told me it was too bad but they can't fix tv. Also we flew for 4 1/2 hours & got a water & bag of chips! We flew out on another airline & were treated to a gourmet choices! It can be done folks. Plane seemed a bit older than others. All in all I was disappointed in the whole ride.
review from
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7.2
Cons: Our luggage came back broken (case cracked)
review from
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8.6
Plane was beat up
Pros: Terra Chips!
Cons: • The seat knob was broken off so I couldn't recline in 10C, where I had to go because the guy next to me kept changing the channel with his elbow! • The water tasted like it had sat in the sun and the chemicals from the plastic leaked into it. • Friendly staff
review from
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10.0
Pros: Everything
review from
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6.6
Pros: Once in the plane everything was fine.
Cons: Plane was delayed by 2 hrs.going , and returning from destination. JetBlue is not reliable. It is happening more often. On top of that they charge more when you need to check in a luggage. For the price, Delta is so much better, and you do not have to pay for check in luggage. For that reason, I will try to stop flying JetBlue, and fly DELTA. REFERRED DESTINATION: SANTO DOMINGO.SQR
review from
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9.6
Flight was good although delayed
Pros: JetBlue was great as usual. Wonderful service and a smooth flight
Cons: We were delayed and this seems usual for late flights on JetBlue
review from
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8.0
Pros: Everyone was very helpful...
review from
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6.0
Pros: N/a
Cons: My flight was delayed and had no notice
review from
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3.6
Pros: The boarding process was good. Other airlines should adopt the 'boarding from the back of the plane to the front' process.
Cons: But everything else about the flight was not great. The crew was slow (though they were polite and friendly). Movie and TV show selections were not bad, but the sound quality was so terrible that it was impossible to hear the movie.
review from
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10.0
Good
Pros: Snack food selection was good. Attendants were great. Check-in was awesome. Boarding/leaving the plane was fine. Wi-fi worked for me, as did the the TV.
Cons: Honestly, on my flight, there were no problems at all.
review from
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8.6
Plane was beat up
Pros: Terra Chips!
Cons: • The seat knob was broken off so I couldn't recline in 10C, where I had to go because the guy next to me kept changing the channel with his elbow! • The water tasted like it had sat in the sun and the chemicals from the plastic leaked into it. • Friendly staff
review from
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10.0
Pros: Everything
review from
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9.6
Flight was good although delayed
Pros: JetBlue was great as usual. Wonderful service and a smooth flight
Cons: We were delayed and this seems usual for late flights on JetBlue
review from
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7.3
Cons: Headphone jack was missing completely. Unable to use entertainment
review from
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8.0
Cons: Our tvs were broken
review from
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8.0
Nothing too impressive
Pros: I was looking forward to riding Jet Blue, I had heard many great things over the years & never had the chance to use them. We did like that we had extra leg room in the regular seats! Very nice.
Cons: My tv didn't work, poor movie choices, attendants not very friendly. They told me it was too bad but they can't fix tv. Also we flew for 4 1/2 hours & got a water & bag of chips! We flew out on another airline & were treated to a gourmet choices! It can be done folks. Plane seemed a bit older than others. All in all I was disappointed in the whole ride.
review from
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7.2
Cons: Our luggage came back broken (case cracked)
review from
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6.6
Pros: Once in the plane everything was fine.
Cons: Plane was delayed by 2 hrs.going , and returning from destination. JetBlue is not reliable. It is happening more often. On top of that they charge more when you need to check in a luggage. For the price, Delta is so much better, and you do not have to pay for check in luggage. For that reason, I will try to stop flying JetBlue, and fly DELTA. REFERRED DESTINATION: SANTO DOMINGO.SQR
review from
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8.0
Pros: Everyone was very helpful...
review from
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6.0
Pros: N/a
Cons: My flight was delayed and had no notice
review from
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3.6
Pros: The boarding process was good. Other airlines should adopt the 'boarding from the back of the plane to the front' process.
Cons: But everything else about the flight was not great. The crew was slow (though they were polite and friendly). Movie and TV show selections were not bad, but the sound quality was so terrible that it was impossible to hear the movie.
review from
Flight status
JetBlue route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
699
Hartford
BDL
Washington
DCA
830
Santo Domingo
SDQ
Boston
BOS
38
San Jose
SJO
Fort Lauderdale
FLL
1492
Nantucket
ACK
New York
JFK
119
Albany
ALB
Orlando
MCO
396
Atlanta
ATL
Boston
BOS
1412
Oranjestad
AUA
Fort Lauderdale
FLL
1058
Oranjestad
AUA
New York
JFK
1038
Austin
AUS
Boston
BOS
512
Austin
AUS
Fort Lauderdale
FLL
1417
Austin
AUS
Long Beach
LGB
2416
Austin
AUS
Orlando
MCO
1732
Hamilton
BDA
New York
JFK
959
Hartford
BDL
Fort Lauderdale
FLL
537
Hartford
BDL
Orlando
MCO
1141
Hartford
BDL
West Palm Beach
PBI
533
Hartford
BDL
Tampa
TPA
662
Bridgetown
BGI
New York
JFK
1558
Bogotá
BOG
Fort Lauderdale
FLL
1784
Bogotá
BOG
Orlando
MCO
397
Boston
BOS
Atlanta
ATL
1039
Boston
BOS
Austin
AUS
2215
Boston
BOS
Buffalo
BUF
641
Boston
BOS
Cleveland
CLE
1445
Boston
BOS
Charlotte
CLT
755
Boston
BOS
Washington
DCA
993
Boston
BOS
Denver
DEN
1115
Boston
BOS
Dallas
DFW
1837
Boston
BOS
Detroit
DTW
2269
Boston
BOS
Fort Lauderdale
FLL
357
Boston
BOS
Washington
IAD
1209
Boston
BOS
Jacksonville
JAX
877
Boston
BOS
Las Vegas
LAS
687
Boston
BOS
Los Angeles
LAX
405
Boston
BOS
Long Beach
LGB
451
Boston
BOS
Orlando
MCO
1324
Boston
BOS
Martha's Vineyard
MVY
1475
Boston
BOS
Oakland
OAK
95
Boston
BOS
Portland
PDX
1059
Boston
BOS
Philadelphia
PHL
603
Boston
BOS
Phoenix
PHX
1985
Boston
BOS
Pittsburgh
PIT
2283
Boston
BOS
Raleigh
RDU
1281
Boston
BOS
Richmond
RIC
1165
Boston
BOS
Fort Myers
RSW
833
Boston
BOS
San Francisco
SFO
471
Boston
BOS
San Jose
SJC
61
Boston
BOS
San Juan
SJU
891
Boston
BOS
Tampa
TPA
938
Aguadilla
BQN
New York
JFK
630
Aguadilla
BQN
Orlando
MCO
2465
Buffalo
BUF
Fort Lauderdale
FLL
491
Buffalo
BUF
Los Angeles
LAX
85
Buffalo
BUF
Orlando
MCO
195
Baltimore
BWI
Fort Lauderdale
FLL
1211
Baltimore
BWI
Orlando
MCO
1268
Charleston
CHS
Boston
BOS
1044
Charleston
CHS
Washington
DCA
1131
Charleston
CHS
Fort Lauderdale
FLL
1840
Cleveland
CLE
Boston
BOS
1446
Charlotte
CLT
Boston
BOS
2328
Camaguey
CMW
Fort Lauderdale
FLL
1704
Cartagena
CTG
Fort Lauderdale
FLL
1796
Cancun
CUN
Fort Lauderdale
FLL
752
Cancun
CUN
New York
JFK
500
Daytona Beach
DAB
New York
JFK
798
Washington
DCA
Hartford
BDL
854
Washington
DCA
Boston
BOS
843
Washington
DCA
Charleston
CHS
1579
Washington
DCA
Fort Lauderdale
FLL
2115
Washington
DCA
Jacksonville
JAX
1023
Washington
DCA
Orlando
MCO
1733
Washington
DCA
West Palm Beach
PBI
481
Washington
DCA
Fort Myers
RSW
1347
Washington
DCA
San Juan
SJU
549
Washington
DCA
Tampa
TPA
994
Denver
DEN
Boston
BOS
714
Dallas
DFW
Boston
BOS
1836
Detroit
DTW
Boston
BOS
2289
Detroit
DTW
Fort Lauderdale
FLL
Top airports served by JetBlue
- Boston Logan International Airport (BOS)
- New York John F Kennedy Intl Airport (JFK)
- Fort Lauderdale Airport (FLL)
- Orlando Airport (MCO)
- San Juan Luis Munoz Marin International Airport (SJU)
- Long Beach Municipal Airport (LGB)
- Washington Reagan-National Airport (DCA)
- Newark Airport (EWR)
- Tampa Airport (TPA)
- Palm Beach Intl Airport (PBI)
- Los Angeles Airport (LAX)
- Fort Myers SW Florida Intl Airport (RSW)
- San Francisco Airport (SFO)
- New York LaGuardia Airport (LGA)
- Honolulu Airport (HNL)
- Las Vegas McCarran Airport (LAS)
- Dubai International Airport (DXB)
- Jacksonville Airport (JAX)
- Buffalo Airport (BUF)
- Key West Airport (EYW)
- White Plains Westchester County Airport (HPN)
- Hartford Bradley Intl Airport (BDL)
- Santo Domingo Las Americas Airport (SDQ)
- Saint Thomas Island Cyril E King Airport Airport (STT)
- Raleigh-Durham Airport (RDU)
- Baltimore/Washington Airport (BWI)
- Albany International Airport (ALB)
- Salt Lake City Airport (SLC)
- Richmond Byrd International Airport (RIC)
- Nantucket Memorial Airport (ACK)
- Nassau Intl Airport (NAS)
- Washington Dulles Intl Airport (IAD)
- Charleston AFB-Municipal Airport (CHS)
- Philadelphia Airport (PHL)
- Johannesburg OR Tambo Airport (JNB)
- Santiago de los Caballeros Airport (STI)
- Chicago O'Hare International Airport (ORD)
- Christiansted Henry Rohlsen Airport (STX)
- Pittsburgh Airport (PIT)
- Austin Bergstrom Airport (AUS)
- Seattle/Tacoma Intl Airport (SEA)
- San Jose Airport (SJC)
- Marsh Harbour Airport (MHH)
- Beef Island Airport (EIS)
- Cancun Airport (CUN)
- Pensacola Airport (PNS)
- New Orleans Louis Armstrong Airport (MSY)
- Syracuse Hancock Intl Airport (SYR)
- Martha's Vineyard Airport (MVY)
- Oakland Airport (OAK)
- San Diego Airport (SAN)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Oranjestad Reina Beatrix Airport (AUA)
- Punta Cana Airport (PUJ)
- Port Au Prince Mais Gate Airport (PAP)
- Kingston Norman Manley Airport (KIN)
- Mexico City Juarez & other airports Airport (MEX)
- Havana Jose Marti Intl Airport (HAV)
- Montego Bay Sangster Intl Airport (MBJ)
- Charlotte Douglas Airport (CLT)
- Savannah/Hilton Head Airport (SAV)
- Detroit Metro Airport (DTW)
- Kailua-Kona Airport (KOA)
- Cleveland Hopkins Intl Airport (CLE)
- Kahului Airport (OGG)
- Lihue Airport Airport (LIH)
- Tallahassee Airport (TLH)
- Bridgetown Grantley Adams Intl Airport (BGI)
- Lebanon Municipal Airport (LEB)
- Vieques Airport (VQS)
- Rockland Knox County Regional Airport (RKD)
- Upper Bogue North Eleuthera Airport (ELH)
- Augusta Airport (AUG)
- Provincetown Airport (PVC)
- Ogdensburg Airport (OGS)
- Saranac Lake Adirondack Airport (SLK)
- Portland Airport (PDX)
- Rutland Airport (RUT)
- Providence-TFGreen Airport (PVD)
- Burlington Airport (BTV)
JetBlue contact information
- B6 IATA code
- +1 801 449 2525 Call
- JetBlue.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.