Traveller reviews
Overall rating
7.0
Good
Based on 3,638 reviews
Boarding
7.3
Comfort
7.4
Crew
7.9
Entertainment
6.9
Food
6.7
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
JetBlue information
| IATA code | B6 |
|---|---|
| Routes | 589 |
| Top route | Los Angeles to New York John F Kennedy Intl |
| Airports served | 112 |
| Top airport | New York John F Kennedy Intl |
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JetBlue traveller reviews
Pros
"The great services as always."
(in 137 reviews)
"Generous portion of free snacks."
(in 243 reviews)
"Crew was friendly and accomodating."
(in 835 reviews)
Cons
"Arrived 17 minutes early too!"
(in 21 reviews)
"Free WiFi and seat comfort!"
(in 45 reviews)
"Flight was 6 hours late."
(in 243 reviews)
Recent reviews
Traveller rating
502
124
112
294
23
Find reviews that mention:
flight attendants
crew was great
great flight
jet blue
seats were comfortable
delayed flight
flight entertainment
free snacks
hour late
leg room
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10.0
The service was very good, will use the airline again.
Reviewed Sep 2023review from
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10.0
the staff was very helpful and the airline was very good.
Reviewed Sep 2023review from
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10.0
On time. Smooth flight
Reviewed Sep 2023review from
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10.0
The perfect flying experience from gate to gate.
Reviewed Sep 2023review from
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4.0
Several Delays. WiFi and tv screens are great
Reviewed Sep 2023review from
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4.0
Wifi screens were great. Both flights were delayed, spending all day flying home and then getting home at 3am ruins the next day also.
Reviewed Sep 2023review from
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6.0
ticketing issues caused many customers to have to go back to check in after waiting in security, then go through security line again.
Reviewed Sep 2023review from
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4.0
JetBlue has really gone downhill. They have all the problems without the discounted price. If you need to get anywhere in time, this is no longer the airlines for you
Reviewed Sep 2023review from
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2.0
One of the worst experience. People from Saudi in general show nasty attitudes. They act like they own us. Or the world is theirs. Rude behaviors aren't acceptable. They have a bad accident and don't even know how to speak properly but they blame me for that and makes fun of me and laughs when I said I'm going to BANGLADESH.
Reviewed Sep 2023review from
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10.0
Seat was surprisingly comfortable and roomy. I like the onboard “pantry”. Lavatory was kept very clean.
Reviewed Sep 2023review from
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6.0
My TV was broken that was the only bad part. The rest was great.
Reviewed Sep 2023review from
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4.0
They pulled our pilots for "another" flight and delayed us without any compensation.
Reviewed Sep 2023review from
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6.0
The seat was visibly dirty, had not been cleaned. I used my own wipes and they were dark after wiping down the chair and tray table.
Reviewed Sep 2023review from
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8.0
Boarding and take off from airport was on time. The crew and pilot were great!
Reviewed Sep 2023review from
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4.0
No entertainment, no WiFi, not great seats. Crew was good.
Reviewed Sep 2023review from
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8.0
The entertainment is still via a screen on the plane so wired headphones are needed (no bluetooth connect like united). The snacks were very generous.
Reviewed Jun 2023review from
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10.0
They never came by to take empty cups or trash.
Reviewed Jun 2023review from
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2.0
Flight kept getting delayed
Reviewed Jun 2023review from
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8.0
Little more space
Reviewed Jun 2023review from
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2.0
TV Broken
Reviewed Mar 2023review from
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2.0
2 hour flight delay on takeoff. 40 min baggage delivery delay at carousel. Terrible
Reviewed Mar 2023review from
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10.0
Flight was delayed 30 minutes, but otherwise was terrific. We used our points to upgrade to Mint for the first time which was a fun & comfortable. Josh & Kori were very attentive & genuinely cared about our comfort.
Reviewed Mar 2023review from
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2.0
Flight was delayed over 5 hours. I was rebooked to another flight the next day with no compensation for a lost workday.
Reviewed Mar 2023review from
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7.9
I don't recall hearing any boarding announcements, people just started getting in line. Flight attendants were nice. A bit chatty with each other but helpful enough during our tarmac delay. Plane ride was very comfortable.
Reviewed Jul 2021review from
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7.9
I like the entertainment
Reviewed Jun 2021review from
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10.0
Pros: Crew was courteous and flight crew was excellent.
Reviewed Jun 2021review from
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4.0
Cons: Something has to be done with your entertainment system. Not only was it not working going out of Newark to Phoenix but also was not working on the return flight home. They tried to reboot it several times and it still didn’t work. You seen your advertising that you’re not going to be bored well it’s not true I was bored It made for a very unpleasant experience and I was very disappointed.
Reviewed Jun 2021review from
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10.0
Cons: Is a super and nice service
Reviewed May 2021review from
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10.0
Cons: God bless America 🇺🇸🙏❤
Reviewed May 2021review from
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4.0
Pros: The crew was nice. My seat was ripped. There was some type of tape by the window. The flight was late and wasn’t informed
Cons: Communication with travelers if a flight will be late and better aircraftReviewed May 2021review from
JetBlue FAQs
What is JetBlue's carry-on size allowance?
On board JetBlue flights, cabin baggage should not exceed 55x35x22cm. If your hand luggage is bigger, the JetBlue assistance team will most likely ask you to pay extra for checked luggage.
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JetBlue offers direct flights to 110 cities in 32 different countries. New York, Los Angeles, and Boston are the most popular cities covered by JetBlue.
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Flight status
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Top flight routes
Top airports served by JetBlue
- New York John F Kennedy Intl Airport (JFK)
- Boston Logan Intl Airport (BOS)
- Fort Lauderdale Airport (FLL)
- Orlando Airport (MCO)
- New York LaGuardia Airport (LGA)
- Los Angeles Airport (LAX)
- San Juan Luis Munoz Marin Intl Airport (SJU)
- Washington, D.C. Reagan-National Airport (DCA)
- Newark Airport (EWR)
- Palm Beach Intl Airport (PBI)
- Tampa Airport (TPA)
- White Plains Westchester County Airport (HPN)
- Santo Domingo Las Americas Airport (SDQ)
- San Francisco Airport (SFO)
- Cancun Airport (CUN)
JetBlue contact information
- B6 IATA code
- 1-801-449-2525 Call
- JetBlue.com Visit
Overview of JetBlue
JetBlue services flights to over 100 destinations across the world, with many of them being located in North America, South America, and Central America. If you are interested in going to South America, popular options include countries such as Peru, Colombia, Ecuador, while for Central America, you can choose from Belize, Panama, and Costa Rica.
Depending on how luxurious you would like your travel experience to be, JetBlue has four classes to choose from, referred to as Blue, Blue Plus, Blue Flex, and Mint. While Blue is most similar to standard economy, Blue Plus will allow you to check one bag for free. Blue Flex provides two free checked bags and access to expedited security, while Mint offers the most services, including early boarding, free dining options, and lie-down seats.
This airline has 3 different types of aircrafts and over 250 individual planes, with the primary brands being Airbus and Embraer. Each plane has a unique tailfin design, with many of them related to New York, a city that is known for being the company’s headquarters and primary hub. Considered to be the airline’s most commonly flown plane, the Airbus A321 has the longest fuselage and can fit up to 159 passengers, making it convenient for long haul flights.
To help operate their flights as smoothly as possible, JetBlue has created partnerships with a number of other airlines, such as Aer Lingus, Lufthansa, American Airlines, and Virgin Atlantic. Additionally, the company has codeshare agreements with upwards of 20 companies, with some examples being Hawaiian Airlines, Japan Airlines, and TAP Air Portugal.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.