Guest reviews
Overall rating
8.2
Excellent
Based on 13,357 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
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JetBlue traveller reviews
Pros
"Service was great, smooth landing."
(in 90 reviews)
"Kind people good service timely!"
(in 93 reviews)
"Overall a very good experience."
(in 18 reviews)
Cons
"showed up two hours late."
(in 61 reviews)
"$100 credit for delayed flight."
(in 17 reviews)
"Customer Service couldn't possibly be worst."
(in 17 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
jet blue
leg room
free wifi
customer service
seats were comfortable
flight was cancelled
great flight
hour delay
crew was great
good service
free snacks
great experience
-
10.0
I love jet blue
Pros: everything is easy. Good flight. Fun crew
review from
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10.0
Pros: They had everything to make the flight enjoyable, including the “little things” - WiFi, individual screens, lots of movie and tv options, and quality unlimited snacks.
Cons: Everyone was extremely pleasant except for the gate agent. I had a quick question about traveling with a baby and he was short and seemed impatient and annoyed with me.
review from
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10.0
Pros: Landed much earlier than expected!
review from
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6.6
Overall a good flight. No problems, smooth ride
Pros: I liked having a variety of movies and show to watch during a five hour flight
Cons: There was a worker outside the plane demanding people to step to the side. He didn’t say please or thank you. Rude!
review from
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8.0
lost baggage
Pros: flight ok good, service good
Cons: they lost 3 of our suitcases took 3 days to get 2 and one is still not accounted
review from
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10.0
Cons: I love everything
review from
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6.6
Pros: The steward had a sense of humor which always helps.
Cons: There wasn’t anyone at the JetBlue check in area to take bags when I arrived about two hours before the flight.
review from
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10.0
Pros: Two seats on plane Love love love NO MIDDLE SEAT
Cons: Nothing
review from
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10.0
Pros: Great flight! Thanks.
review from
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10.0
This was my first flight with JetBlue. Everything wad right on target
Pros: Crew was friendly. TV was great. And hot coffee from Dunkinl Donuts.
Cons: Mid flight you started to smell the restroom. Hope my flight home I won't be near the restroom.
review from
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10.0
Well organized
Pros: Crew did a great job overall. They were fast and friendly. We got out 15 minuets early too. Nice job!!
review from
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2.0
Delayed again
Pros: Nothing
Cons: More than 2 hours delayed. Bags took forever to come out. Not flying in jetblue anymore
review from
-
10.0
I love jet blue
Pros: everything is easy. Good flight. Fun crew
review from
-
10.0
Pros: They had everything to make the flight enjoyable, including the “little things” - WiFi, individual screens, lots of movie and tv options, and quality unlimited snacks.
Cons: Everyone was extremely pleasant except for the gate agent. I had a quick question about traveling with a baby and he was short and seemed impatient and annoyed with me.
review from
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10.0
Pros: Landed much earlier than expected!
review from
-
10.0
Cons: I love everything
review from
-
10.0
Pros: Two seats on plane Love love love NO MIDDLE SEAT
Cons: Nothing
review from
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10.0
Pros: Great flight! Thanks.
review from
-
10.0
This was my first flight with JetBlue. Everything wad right on target
Pros: Crew was friendly. TV was great. And hot coffee from Dunkinl Donuts.
Cons: Mid flight you started to smell the restroom. Hope my flight home I won't be near the restroom.
review from
-
10.0
Well organized
Pros: Crew did a great job overall. They were fast and friendly. We got out 15 minuets early too. Nice job!!
review from
-
6.6
Overall a good flight. No problems, smooth ride
Pros: I liked having a variety of movies and show to watch during a five hour flight
Cons: There was a worker outside the plane demanding people to step to the side. He didn’t say please or thank you. Rude!
review from
-
8.0
lost baggage
Pros: flight ok good, service good
Cons: they lost 3 of our suitcases took 3 days to get 2 and one is still not accounted
review from
-
6.6
Pros: The steward had a sense of humor which always helps.
Cons: There wasn’t anyone at the JetBlue check in area to take bags when I arrived about two hours before the flight.
review from
Flight status
JetBlue route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
204
Hamilton
BDA
Boston
BOS
203
Boston
BOS
Hamilton
BDA
1393
Fort Lauderdale
FLL
Nassau
NAS
676
New York
JFK
Worcester
ORH
837
New York
JFK
Santiago de los Caballeros
STI
371
New York
LGA
Fort Lauderdale
FLL
2224
Orlando
MCO
Washington
DCA
119
Albany
ALB
Orlando
MCO
1153
Atlanta
ATL
Orlando
MCO
1412
Oranjestad
AUA
Fort Lauderdale
FLL
1417
Austin
AUS
Long Beach
LGB
2416
Austin
AUS
Orlando
MCO
2232
Hamilton
BDA
New York
JFK
699
Hartford
BDL
Washington
DCA
737
Hartford
BDL
Orlando
MCO
1141
Hartford
BDL
West Palm Beach
PBI
903
Hartford
BDL
Fort Myers
RSW
275
Hartford
BDL
San Juan
SJU
533
Hartford
BDL
Tampa
TPA
386
Bridgetown
BGI
Fort Lauderdale
FLL
1215
Boston
BOS
Buffalo
BUF
1427
Boston
BOS
Baltimore
BWI
2267
Boston
BOS
Charleston
CHS
641
Boston
BOS
Cleveland
CLE
1089
Boston
BOS
Washington
DCA
2009
Boston
BOS
Jacksonville
JAX
287
Boston
BOS
Los Angeles
LAX
1231
Boston
BOS
New York
LGA
51
Boston
BOS
Orlando
MCO
2235
Boston
BOS
Minneapolis
MSP
1059
Boston
BOS
Philadelphia
PHL
603
Boston
BOS
Phoenix
PHX
1685
Boston
BOS
Pittsburgh
PIT
1583
Boston
BOS
Raleigh
RDU
19
Boston
BOS
San Diego
SAN
197
Boston
BOS
Seattle
SEA
1991
Boston
BOS
Tampa
TPA
816
Buffalo
BUF
Boston
BOS
2701
Buffalo
BUF
New York
JFK
1426
Baltimore
BWI
Boston
BOS
2268
Charleston
CHS
Boston
BOS
844
Charleston
CHS
Washington
DCA
1840
Cleveland
CLE
Boston
BOS
1704
Cartagena
CTG
Fort Lauderdale
FLL
1796
Cancun
CUN
Fort Lauderdale
FLL
1714
Cancun
CUN
Orlando
MCO
798
Washington
DCA
Hartford
BDL
290
Washington
DCA
Boston
BOS
1579
Washington
DCA
Fort Lauderdale
FLL
2115
Washington
DCA
Jacksonville
JAX
823
Washington
DCA
Orlando
MCO
433
Washington
DCA
West Palm Beach
PBI
481
Washington
DCA
Fort Myers
RSW
1347
Washington
DCA
San Juan
SJU
549
Washington
DCA
Tampa
TPA
227
Newark
EWR
Orlando
MCO
1511
Newark
EWR
Fort Myers
RSW
1203
Newark
EWR
Santo Domingo
SDQ
1289
Newark
EWR
San Juan
SJU
893
Newark
EWR
Santiago de los Caballeros
STI
1973
Newark
EWR
Tampa
TPA
468
Fort Lauderdale
FLL
Atlanta
ATL
460
Fort Lauderdale
FLL
Hartford
BDL
385
Fort Lauderdale
FLL
Bridgetown
BGI
1557
Fort Lauderdale
FLL
Bogotá
BOG
2327
Fort Lauderdale
FLL
Camaguey
CMW
1703
Fort Lauderdale
FLL
Cartagena
CTG
1795
Fort Lauderdale
FLL
Cancun
CUN
1580
Fort Lauderdale
FLL
Washington
DCA
6
Fort Lauderdale
FLL
Newark
EWR
1499
Fort Lauderdale
FLL
Havana
HAV
2033
Fort Lauderdale
FLL
Holguin
HOG
914
Fort Lauderdale
FLL
White Plains
HPN
1675
Fort Lauderdale
FLL
Kingston
KIN
1825
Fort Lauderdale
FLL
Lima
LIM
931
Fort Lauderdale
FLL
Montego Bay
MBJ
1709
Fort Lauderdale
FLL
Port Au Prince
PAP
976
Fort Lauderdale
FLL
Philadelphia
PHL
2015
Fort Lauderdale
FLL
Providenciales
PLS
39
Fort Lauderdale
FLL
San Jose
SJO
Top airports served by JetBlue
- Boston Logan International Airport (BOS)
- New York John F Kennedy Intl Airport (JFK)
- Fort Lauderdale Airport (FLL)
- Orlando Airport (MCO)
- San Juan Luis Munoz Marin International Airport (SJU)
- Newark Airport (EWR)
- Washington Reagan-National Airport (DCA)
- Palm Beach Intl Airport (PBI)
- Dubai International Airport (DXB)
- Long Beach Municipal Airport (LGB)
- Tampa Airport (TPA)
- Los Angeles Airport (LAX)
- Fort Myers SW Florida Intl Airport (RSW)
- New York LaGuardia Airport (LGA)
- San Francisco Airport (SFO)
JetBlue contact information
- B6 IATA code
- +1 801 449 2525 Call
- JetBlue.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
