
JetBlue information
IATA code | B6 |
---|---|
Routes | 530 |
Top route | Fort Lauderdale to New York John F Kennedy Intl |
Airports served | 101 |
Top airport | Boston Logan Intl |
JetBlue traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
5.6
Pros: The middle seat was empty and the crew was polite
Cons: The wifi went out literally every 5 minutes.
review from -
4.3
Cons: I paid extra to sit in the front of the plane and the flight attendant kept an egregiously bright LED light on that shined in my face the entire 4+ hour trip. I was really tired and extremely upset that there was no curtain or anything to stop this light from shining directly at my seat.
review from -
10.0
Pros: Seats were brand new, and entertainment was great.
Cons: Entertainment system was a bit slow
review from -
6.0
Cons: Delays on departure and arrival.
review from -
2.0
Cons: Much shorter delay. A replacement plane brought in much sooner.
review from -
8.6
Cons: Seats could be more comfortable.
review from -
10.0
Pros: Quick, quiet and comfortable
Cons: N/A
review from -
10.0
Pros: Very well organized, smooth boarding, early arroval
review from -
2.0
Pros: nothing
Cons: the flight was hours late, they didn't offer an answer or apology and when we arrived the bags took way to long to arrive. Never flying jetblue ever again
review from -
8.0
Cons: The tv could of worked.
review from -
10.0
Pros: Super fast checking and boarding process
review from -
5.6
Pros: Snacks and new interior on A320
Cons: Almost 4 hour delay and no Wi-Fi. When I complained to JetBlue I received a pathetic $15 credit.
review from -
8.0
Cons: So wondering why passengers aren’t supposed to open their shades upon landing. Otherwise, there’s no way of know exactly when you are going to land to prepare for that impact.
review from -
5.6
Cons: 1 hour delayed
review from -
10.0
Cons: We need to serve food they don't have food on bord
review from -
5.0
Pros: The flight delayed from 8.55 pm to 1.46 am. Arrived at white Plains 3.38 am
review from -
6.8
Pros: Seat was comfy and the leg room makes a difference.
review from -
10.0
Pros: Everything, Excellent flight start to finish.
review from -
6.3
Pros: Comfortable seats and friendly service
Cons: I paid an extra $35 to sit in the front row to be the first off the plane. I boarded with group A, and when I got on the plane, there was no space for my small backpack in the overhead bin — and no space all the way back to row 11. I feel like I wasted my money because I had to wait to sneak back so many rows to get my bag once we landed. If we’re paying extra for these seats, can the storage not be reserved??
review from -
10.0
Pros: Every one was super friendly and flight was punctual
review from -
10.0
Pros: Crew was amazing, was able to watch the game.
Cons: Nothing. Crew dealt with passengers issues and concerns perfectly
review from -
3.6
Cons: The plane was run down with broken arm rest, smelly and dirty seats and worn out overall appearance was a put off.
review from -
9.3
Cons: Better selection of food. Snacks just did not cut it.
review from -
8.0
Pros: Roomie seats and many included amenities.
Cons: Wifi was not available during the flight from Boston to Montego Bay
review from -
8.0
Pros: The seat was not comfortable
review from -
3.6
Pros: Nothing
Cons: Very expensive ticket for a flight that was delayed and then sat on the runway for 30 minutes without any updates from the crew. They turned on direct tv 60 minutes into the flight and the volume didn’t work. Prior to that, flight attendant suggested I use the “power button” when I told her no one’s TVs worked.
review from -
6.6
Cons: I had to check my carry on when there was still room in overhead bins. Felayed my trip. Uggh
review from -
9.3
Pros: Great crew. Quick service.
Cons: Plane is a bit older with tiny tv screens.
review from -
4.3
Pros: I liked the male flight attendants on my flight. They were nice and cheery and was always willing to help. The inflight entertainment and WiFi was great. The snacks were also good.
Cons: I forgot to the flight attendant’s name but she was quite rude. I traveled with an infant who required warming up of her milk in a bottle and I would ask for hot water and she failed to bring it over. I requested hot water twice. Initially when the plane was taking off- she stated she cannot bring anything while the flight was taking off but even after take off and in cruising altitudes she did not come over until we rang the call bell and another flight attendant came over. Second time mid flight we happen to ask the same flight attendant for hot water as she passed by— she nodded her head but again never returned with the hot water. Again I hit the call button and another attendant came over and gave me water. I felt that she did not like attending to the flight guests and always seemed to give an attitude. I understand traveling with a child may be hard for others, but imagine the parents who have to care for a starving baby. The flight was also a bit too warm.
review from -
8.0
Cons: When the airline knew the flight would be delayed for 5 hours org would have been good to know earlier than when we were in the way to the airport. It was a very long day at the airport.
review from -
2.0
Pros: Nothing
Cons: We were stranded at the airport for hours
review from -
10.0
Pros: Fast easy good space
review from -
5.5
Cons: No refreshments were served. It was cold and no blankets offered even though it was a night flight.
review from -
5.6
Pros: Basic flight
Cons: Major delays. Poor updates on app regarding timeliness.
review from -
3.3
Cons: Delayed 2:30hours, crews are sit back and relax, no water ... very inactive cabin crews...
review from -
7.0
Pros: Crew was excellent. Boarding was great.
Cons: I had significant delays on both the flight to Logan & the flight back to Charlotte.
review from -
10.0
Pros: People at the gate were very friendly and helpful.
review from -
2.0
Cons: Yes. Delay by 4 hours. I got the notification when I was at the airport.
review from -
7.3
Pros: The crew and pilot were awesome! Very friendly! Nodding was pretty quick.
Cons: It was an older plane. WiFi Didn’t work. But not a huge deal. It would be nice if they ask you to check at the gate due to overhead space if they could have those bags come out first from the baggage claim.
review from -
8.3
Pros: Large legs room between seats and wifi on board! But not available in this flight!
Cons: Free wifi should be made available on all flights!
review from -
6.3
Cons: Flight suffered multiple delays both on departure and arrival.
review from -
7.2
Pros: The crew and leg room are really good compared to comparable flights on United, Delta or American. Especially love the power plug behind the seats.
Cons: Couldn't watch any movies, and most of the DirectTV movies would not play. I was in seat 24 F, and 24 E had the same issue. They told us the reset the system, but it didn't help. Still, plenty of entertainment and on an actual screen on the back of the seat. So I consider it only a dissapointment on an otherwise good airline.
review from -
10.0
Pros: The whole experience was better than our departure flight on another airline.
review from -
8.3
Pros: Direct band movies and internet free were helpful to spend the time on this very long flight. The seat room was also excellent.
Cons: The flight attendants speak too quickly and blurt out statements on the overhead announcement that are difficult to understand. This was true of all four jet blue flights I took this past week. Is it because they are from New York and just speak quickly?!
review from -
10.0
Pros: Free on board WiFi and a very clean plan... JetBlue you are the best
review from -
4.0
Pros: I liked that I had a roomy window seat, then a 400lbs woman sat next to me and I lost all that room. She fell asleep and literally laid all over me, thankfully it was only an hour and a half flight!!
review from -
4.0
Pros: Seats. Pilot professionalism.
Cons: Everything else.
review from -
10.0
Pros: No charge for carry on and free wifi
Cons: On time departure, but JetBlue made good
review from -
5.3
Pros: Seat where great
Cons: If the plane was on time
review from -
8.0
Cons: The customer service at LAX was horrible. The workers seemed to lack people skills and it everyone in line noticed it.
review from -
9.6
Pros: Love the seats, crew was great, entertainment was great.
Cons: Bring back terra blues!
review from -
8.0
Pros: I love flying JetBlue - most comfortable seats and legroom. Good snacks/service/entertainment. And I love TrueBlue points.
Cons: Bring back terra blues! The tv in one of our seats didn't work. Otherwise all was really good.
review from -
8.8
Pros: The crew was great. The food was fine. It was a very positive experience relative to expectations.
Cons: Boarding and deplaning are tedious experiences; this is a problem across the board and I don't see it changing drastically anytime soon. Fifteen-to-seventeen-hour flights are brutal and very uncomfortable. These are not South African Airlines' problems but industry-wide issues. If i could have taken a train to Johannesburg, i would have.
review from -
10.0
Pros: Crew was amazing flight was fast and seats are comfy
review from -
8.0
Cons: Food
review from -
8.6
Pros: Flight left on time
Cons: Food
review from -
10.0
Pros: Todo fue muy bien exelente
review from -
6.3
Pros: On time. Service was just OK.
Cons: No internet available. Limited entertainment options.
review from -
7.6
Pros: The crew was great, amiable and professional.
Cons: The window seat on this flight was a bit uncomfortable... Airbus 321, row 27.
review from -
8.4
Pros: Crew was very friendly and responsive
Cons: Would’ve been nice if they offer headphones. Maybe they did and I just didn’t notice.
review from
-
10.0
Pros: Seats were brand new, and entertainment was great.
Cons: Entertainment system was a bit slow
review from -
8.6
Cons: Seats could be more comfortable.
review from -
10.0
Pros: Quick, quiet and comfortable
Cons: N/A
review from -
10.0
Pros: Very well organized, smooth boarding, early arroval
review from -
10.0
Pros: Super fast checking and boarding process
review from -
10.0
Cons: We need to serve food they don't have food on bord
review from -
10.0
Pros: Everything, Excellent flight start to finish.
review from -
10.0
Pros: Every one was super friendly and flight was punctual
review from -
10.0
Pros: Crew was amazing, was able to watch the game.
Cons: Nothing. Crew dealt with passengers issues and concerns perfectly
review from -
9.3
Cons: Better selection of food. Snacks just did not cut it.
review from -
9.3
Pros: Great crew. Quick service.
Cons: Plane is a bit older with tiny tv screens.
review from -
10.0
Pros: Fast easy good space
review from -
10.0
Pros: People at the gate were very friendly and helpful.
review from -
10.0
Pros: The whole experience was better than our departure flight on another airline.
review from -
10.0
Pros: Free on board WiFi and a very clean plan... JetBlue you are the best
review from -
10.0
Pros: No charge for carry on and free wifi
Cons: On time departure, but JetBlue made good
review from -
9.6
Pros: Love the seats, crew was great, entertainment was great.
Cons: Bring back terra blues!
review from -
8.8
Pros: The crew was great. The food was fine. It was a very positive experience relative to expectations.
Cons: Boarding and deplaning are tedious experiences; this is a problem across the board and I don't see it changing drastically anytime soon. Fifteen-to-seventeen-hour flights are brutal and very uncomfortable. These are not South African Airlines' problems but industry-wide issues. If i could have taken a train to Johannesburg, i would have.
review from -
10.0
Pros: Crew was amazing flight was fast and seats are comfy
review from -
8.6
Pros: Flight left on time
Cons: Food
review from -
10.0
Pros: Todo fue muy bien exelente
review from
-
8.0
Cons: The tv could of worked.
review from -
8.0
Cons: So wondering why passengers aren’t supposed to open their shades upon landing. Otherwise, there’s no way of know exactly when you are going to land to prepare for that impact.
review from -
6.8
Pros: Seat was comfy and the leg room makes a difference.
review from -
8.0
Pros: Roomie seats and many included amenities.
Cons: Wifi was not available during the flight from Boston to Montego Bay
review from -
8.0
Pros: The seat was not comfortable
review from -
6.6
Cons: I had to check my carry on when there was still room in overhead bins. Felayed my trip. Uggh
review from -
8.0
Cons: When the airline knew the flight would be delayed for 5 hours org would have been good to know earlier than when we were in the way to the airport. It was a very long day at the airport.
review from -
7.0
Pros: Crew was excellent. Boarding was great.
Cons: I had significant delays on both the flight to Logan & the flight back to Charlotte.
review from -
7.3
Pros: The crew and pilot were awesome! Very friendly! Nodding was pretty quick.
Cons: It was an older plane. WiFi Didn’t work. But not a huge deal. It would be nice if they ask you to check at the gate due to overhead space if they could have those bags come out first from the baggage claim.
review from -
8.3
Pros: Large legs room between seats and wifi on board! But not available in this flight!
Cons: Free wifi should be made available on all flights!
review from -
7.2
Pros: The crew and leg room are really good compared to comparable flights on United, Delta or American. Especially love the power plug behind the seats.
Cons: Couldn't watch any movies, and most of the DirectTV movies would not play. I was in seat 24 F, and 24 E had the same issue. They told us the reset the system, but it didn't help. Still, plenty of entertainment and on an actual screen on the back of the seat. So I consider it only a dissapointment on an otherwise good airline.
review from -
8.3
Pros: Direct band movies and internet free were helpful to spend the time on this very long flight. The seat room was also excellent.
Cons: The flight attendants speak too quickly and blurt out statements on the overhead announcement that are difficult to understand. This was true of all four jet blue flights I took this past week. Is it because they are from New York and just speak quickly?!
review from -
8.0
Cons: The customer service at LAX was horrible. The workers seemed to lack people skills and it everyone in line noticed it.
review from -
8.0
Pros: I love flying JetBlue - most comfortable seats and legroom. Good snacks/service/entertainment. And I love TrueBlue points.
Cons: Bring back terra blues! The tv in one of our seats didn't work. Otherwise all was really good.
review from -
8.0
Cons: Food
review from -
7.6
Pros: The crew was great, amiable and professional.
Cons: The window seat on this flight was a bit uncomfortable... Airbus 321, row 27.
review from -
8.4
Pros: Crew was very friendly and responsive
Cons: Would’ve been nice if they offer headphones. Maybe they did and I just didn’t notice.
review from
-
5.6
Pros: The middle seat was empty and the crew was polite
Cons: The wifi went out literally every 5 minutes.
review from -
4.3
Cons: I paid extra to sit in the front of the plane and the flight attendant kept an egregiously bright LED light on that shined in my face the entire 4+ hour trip. I was really tired and extremely upset that there was no curtain or anything to stop this light from shining directly at my seat.
review from -
6.0
Cons: Delays on departure and arrival.
review from -
2.0
Cons: Much shorter delay. A replacement plane brought in much sooner.
review from -
2.0
Pros: nothing
Cons: the flight was hours late, they didn't offer an answer or apology and when we arrived the bags took way to long to arrive. Never flying jetblue ever again
review from -
5.6
Pros: Snacks and new interior on A320
Cons: Almost 4 hour delay and no Wi-Fi. When I complained to JetBlue I received a pathetic $15 credit.
review from -
5.6
Cons: 1 hour delayed
review from -
5.0
Pros: The flight delayed from 8.55 pm to 1.46 am. Arrived at white Plains 3.38 am
review from -
6.3
Pros: Comfortable seats and friendly service
Cons: I paid an extra $35 to sit in the front row to be the first off the plane. I boarded with group A, and when I got on the plane, there was no space for my small backpack in the overhead bin — and no space all the way back to row 11. I feel like I wasted my money because I had to wait to sneak back so many rows to get my bag once we landed. If we’re paying extra for these seats, can the storage not be reserved??
review from -
3.6
Cons: The plane was run down with broken arm rest, smelly and dirty seats and worn out overall appearance was a put off.
review from -
3.6
Pros: Nothing
Cons: Very expensive ticket for a flight that was delayed and then sat on the runway for 30 minutes without any updates from the crew. They turned on direct tv 60 minutes into the flight and the volume didn’t work. Prior to that, flight attendant suggested I use the “power button” when I told her no one’s TVs worked.
review from -
4.3
Pros: I liked the male flight attendants on my flight. They were nice and cheery and was always willing to help. The inflight entertainment and WiFi was great. The snacks were also good.
Cons: I forgot to the flight attendant’s name but she was quite rude. I traveled with an infant who required warming up of her milk in a bottle and I would ask for hot water and she failed to bring it over. I requested hot water twice. Initially when the plane was taking off- she stated she cannot bring anything while the flight was taking off but even after take off and in cruising altitudes she did not come over until we rang the call bell and another flight attendant came over. Second time mid flight we happen to ask the same flight attendant for hot water as she passed by— she nodded her head but again never returned with the hot water. Again I hit the call button and another attendant came over and gave me water. I felt that she did not like attending to the flight guests and always seemed to give an attitude. I understand traveling with a child may be hard for others, but imagine the parents who have to care for a starving baby. The flight was also a bit too warm.
review from -
2.0
Pros: Nothing
Cons: We were stranded at the airport for hours
review from -
5.5
Cons: No refreshments were served. It was cold and no blankets offered even though it was a night flight.
review from -
5.6
Pros: Basic flight
Cons: Major delays. Poor updates on app regarding timeliness.
review from -
3.3
Cons: Delayed 2:30hours, crews are sit back and relax, no water ... very inactive cabin crews...
review from -
2.0
Cons: Yes. Delay by 4 hours. I got the notification when I was at the airport.
review from -
6.3
Cons: Flight suffered multiple delays both on departure and arrival.
review from -
4.0
Pros: I liked that I had a roomy window seat, then a 400lbs woman sat next to me and I lost all that room. She fell asleep and literally laid all over me, thankfully it was only an hour and a half flight!!
review from -
4.0
Pros: Seats. Pilot professionalism.
Cons: Everything else.
review from -
5.3
Pros: Seat where great
Cons: If the plane was on time
review from -
6.3
Pros: On time. Service was just OK.
Cons: No internet available. Limited entertainment options.
review from
Flight status
JetBlue route map
Popular flight routes
Top airports served by JetBlue
- Boston Logan Intl Airport (BOS)
- New York John F Kennedy Intl Airport (JFK)
- Fort Lauderdale Airport (FLL)
- Orlando Airport (MCO)
- San Juan Luis Munoz Marin Intl Airport (SJU)
- Newark Airport (EWR)
- Washington Reagan-National Airport (DCA)
- Long Beach Municipal Airport (LGB)
- Palm Beach Intl Airport (PBI)
- Los Angeles Airport (LAX)
- Santo Domingo Las Americas Airport (SDQ)
- San Francisco Airport (SFO)
- New York LaGuardia Airport (LGA)
- Buffalo Airport (BUF)
- Tampa Airport (TPA)
JetBlue contact information
- B6 IATA code
- 1-801-449-2525 Call
- JetBlue.com Visit