Book Hertz hire cars in Tucson

Reviews for Hertz in Tucson

Recent reviews

Traveller rating

Wonderful

35

Very Good

9

Good

7

Okay

11

Fair

3

Mediocre

0

Poor

43

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pick up the carfriendly staff

car was cleanpick up and drop

car availablecustomer service

rented a carnever rent

wrong locationgreat experience

location was closedcredit card

2.0

I was quoted one price and forced to pay another. The vehicle was filthy, I was assured since that wasn't my fault I wouldn't have trouble returning it. WRONG! The employees at the Houston location I returned it to called me a liar toy face when I tried to tell them what was told to me and that I didn't make the mess! They demanded I do their job for them, go and vacuum it or they were going to charge me $250 to do it. I did, and they still treated me poorly. I will never deal with with Hertz again! Worst customer service ever!Reviewed 20 Jan 2023

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6.0

There was a delay in the pickup process.. We were told that an email receipt would be sent but we did not receive oneReviewed 28 Oct 2022

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10.0

The employees were easy to work with. They listened to my needs and got me a car that I was comfortable driving.Reviewed 12 Oct 2022

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2.0

The pick-up location was wrong. They offered a price 3x greater than the original quote to fix and 2x-2.5x more than the neighbors, range dependent on which neighbor. Fun part, the original pick-up location was not even in the correct state, and we verified the original quote. We believe it was a bait and switch. We would not go with Hertz again.Reviewed 14 Sep 2022

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2.0

I booked a Hertz car rental and got sucked in by the low promo rates. Unfortunately, I missed noticing the pickup location was offsite from the airport and at least a 20+ minute Uber or Lyft ride. Not good. Especially since that office had limited hours and was closed upon my arrival at the airport. There was no way of picking up the rental since the office was closed. Calling customer support was useless. Hertz representatives at the airport weren't helpful either. I ended up renting from a competitor and was lucky to get their last available vehicle at the airport. Now I'm stuck with a late cancellation fee because the reservation wasn't canceled in time to meet their rules for a vehicle I never picked up or drove.Reviewed 14 Sep 2022

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2.0

Hertz has charged me about $1500 more than the contracted Kayak price. My 22 son picked up the car at the Tucson airport instead of the Speedway location. The Hertz agent NEVER told him to go to the other location, but rather created a new contract for a much higher daily rate. I have asked Hertz to refund some of the difference, but they refuse. They took advantage of a young renter, and I will never use Hertz again. Robbery!Reviewed 9 Aug 2022

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10.0

Great price, easy pick-up and drop-off. The staff worked hard to accommodate a last-minute request from me. The transaction overall was A+++.Reviewed 1 Aug 2022

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4.0

Easy pickup; everything lease was a disaster.Reviewed 27 Jul 2022

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4.0

Reservation was made at wrong location, on site staff was not helpful and basically said they couldn't do anything. I called hertz directly and was able to fix the issue in 5 minutes, in the end things worked out but would've appreciated at least some effort from one site staff.Reviewed 26 Jun 2022

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2.0

When I arrived at the rental office, I was told they were out of available rental cars despite my reservation. I’m not sure if this mistake is on Hertz or Priceline, but it did throw a very stressful curveball into my travel plans.Reviewed 12 Apr 2022

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2.0

I drove back to Tucson quickly from Phoenix (a 2-hr drive) to make sure I got there before the office closed at 5, in order to avoid a late charge or an extra day. I got there around 3:30 and was greeted to a taped sign on the window saying "BE RIGHT BACK." I waited there for an hour because the drop-off box said "Any keys dropped in here will be charged an extra day if dropped off after closing time." I had no proof that I was there at 3:30 and not 5:01, but I had no choice. I drove my own car home. When I got home at 4:30 or so, I called the Hertz place again and again got no answer. This Motherf*cker apparently took the afternoon off to go get drunk or snort coke and never came back. I will never use them again. They owe me for 2 hours of my time.Reviewed 4 Mar 2022

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10.0

Great customer service. I will definitely use Hertz again.Reviewed 4 Jan 2022

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• How much does it cost to hire a car from Hertz in Tucson?

  On average a car hire from Hertz in Tucson costs ₹ 6,217 per day.

• What is the most popular car hire from Hertz in Tucson?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Hertz in Tucson.

• How many car hire locations does Hertz have in Tucson?

  Hertz has 5 hire locations in Tucson. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Tucson airport (TUS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Tucson airport (TUS)?

  Yes