4.0
Be sure to figure out exactly how much renting a car will cost you. With taxes and fees, I was quoted price X. The Price I ended up paying Avis was 2.2X, despite returning the car in less hours than expected ,and full of gas...Reviewed 20 Mar 2023
review from![kayak]()
2.0
Kayak did not have accurate inventory and overbooked my rental. I was not able to pickup a car after I booked and had a confirmation number.Reviewed 1 Feb 2023
review from![kayak]()
4.0
1st car had check engine light. 2nd had scratches and dents. Was charged per mole though was told unlimited when switching car. Avis is usually terrific. This time fell very short.Reviewed 3 Nov 2022
review from![kayak]()
10.0
Excellent staff. Slow pickup process due to so many complicated forms. PLEASE create a brief summary of each page. Our guy was very, very good at explaining them, but who the harry do you think is renting these vehicles? :-) thanks!Reviewed 1 Nov 2022
review from![kayak]()
8.0
Friendly service and a good price. Very nice car too..Reviewed 15 Oct 2022
review from![kayak]()
2.0
There were no cars and it entirely upended my travels for days. Avis couldn’t have been worse or more unhelpfulReviewed 17 Sep 2022
review from![kayak]()
2.0
Asked for car at Tucson International, car was at remote lot about a mile from airport. Nice walk with all our luggage. Avis would not allow return at airport so a nice walk upon flight out. No more Avis, no more Kayak.Reviewed 29 May 2022
review from![kayak]()
10.0
Check out was the Best ever. Thank you to our check out representative. No problems with the car, it was very comfortable and quite energy efficient.Reviewed 15 May 2022
review from![cheapflights]()
4.0
Slow on pick up with limited staff. As per standard you never get the car ordered, always an "equivalent" and there are hidden costs on return. The only one good thing is that it wasn't as poor as LA airport which was horrendous!Reviewed 29 Apr 2022
review from![kayak]()
2.0
One person was helpful, others not. Didn’t have anything like the car I ordered but the car was comfortable. It was a gas guzzler, though. No shuttle to the airport. I don’t think I’ll use Avis Budget anymore. Sad.Reviewed 19 Apr 2022
review from![kayak]()
2.0
Bald tires and difficult to change car, impossible to get customer serviceReviewed 31 Mar 2022
review from![kayak]()
2.0
Agent was no help. Never came to car to explain anything about the car. Wouldn't let customers use bathroom. "Covid". Never knew anyone catching Covid from a toilet. Terrible customer service. Will never rent from Avis again in Tucson.Reviewed 18 Mar 2022
review from![cheapflights]()