Book Hertz hire cars in San Jose

Reviews for Hertz in San Jose

Recent reviews

Traveller rating

Wonderful

11

Very Good

3

Good

1

Okay

4

Fair

0

Mediocre

0

Poor

17

Find reviews that mention:

car was cleangreat experience

friendly staffpick up the car

car availablerented a car

10.0

The staff person was awesome. Thanks!Reviewed 16 Mar 2023

review from

4.0

Lots of added/hidden fees after reaching the counter even after declining options. That should be presented at the time of checkout. Then for self reported damage, no pen is provided. Most travelers aren't carrying pens. I had to ask the man at the exit booth got a pen to sign off any damageReviewed 15 Mar 2023

review from

2.0

I thought I was renting a car at the San Jose airport, but it turned out that it was a small facility off airport that cost me $40 to get to by taxi. The airport Hertz was not willing to do anything for me except rent me a car at walk-up rates (at least twice what I had prepaid), and not even give me credit for the prepaid amount. They said I could get it back from the "company". Yes, same company. Very unhelpful while he was telling me how he would accomodate me. I didn't have any reason to suspect that the car I was renting was not at the airport, as I am not familiar with the addresses in that area.Reviewed 13 Mar 2023

review from

2.0

Waiting for my refund because I was not able to pick up the car because they did not have any available and I wasn’t the only one that was unable to get a car!! Very disappointed never using this again!Reviewed 19 Jan 2023

review from

4.0

I had inadvertently chose to pick up the vehicle away from the airport. The Hertz desk at the airport was unable to change the reservation to the airport because I originally booked through Kayak. I was able to get a new reservation (at a price that was tripled what I originally booked) through the Hertz employee. He also suggested that I call and cancel my original reservation for a refund. I understand that mistakes happen, but this is the second time the counter employee can’t help me because I didn’t book through them directly. The price was excellent through Kayak, but I was left in the rain at the airport without a car because of my error. I wish Kayak would work with the businesses to avoid these issues.Reviewed 19 Jan 2023

review from

2.0

Good day. The 2 employees working at The Alameda Hertz San Jose chose not to answer the ringing phone . I began calling them on December 27th, just so as to make sure getting a driver to bring me all the way there for my confirmed car rental would not be a big waste of time. Sadly after trying to get thru on the phone , I got a ride there. Only to witness both employees letting the phone ring right before my eyes, yet never answering it once. I also was told I’d be put on a wait list for a car that was not there. The wait list was hand written on a paper with at least 30+ names ahead of me on it. #1 issues are the phone wasn’t attempted to be answered, yet there are 2 customer service employees working there. I see 1 who could answer calls every few minutes, and photograph vehicles and another who could greet customers / check in reservations. I also see that a general manager was not present to help, nor was a assistant manager there to help if it was so busy. Bottom line , no one absolutely no one tried to answer phone calls therefore waisting our time going there. Just wanted to know if there was a car there for my reservation or not before going there. Spoke to a hertz supervisor Erik on the phone to see if he could get the employees there to answer the business phone , and surprise! Erik supervisor could NOT get them to answer their business phone. He also could not get the General Manager mr Pham to answer his phone either. So a business that chooses deliberately to NOT answer calls during business hours. For safety reasons, I chose to call ahead to make sure it would it be a waste of time Togo there. But I got a driver to bring me there since no one would answer the business phone. Time terribly wasted. -AlexiaReviewed 28 Dec 2022

review from

2.0

Nothing. Even though I had a reservation and pre paid they had no cars. Never again! Left us stranded and refused to find us a car elsewhere. Just said call someone else.Reviewed 18 Nov 2022

review from

2.0

When I arrived they did not have a car for me! I had to wait an hour with a 15 month old baby and they ended up giving me a broken car…. Terrible experience. Will not be booking againReviewed 24 Oct 2022

review from

2.0

They gave away my reservation to a walk in because I got stuck in traffic for 15 minutes. They had no other cars in the whole city so I was never able is use my booking.Reviewed 17 Oct 2022

review from

4.0

full declaration and notice before renting that reservation was no able to be cancelled with payment.Reviewed 27 Sep 2022

review from

10.0

The young lady who helped me with some of my problems couldn't have been nicer and kinder and more professional I think she really deserves a raise 🤓🌹🌞Reviewed 27 Sep 2022

review from

10.0

Do you have loyalty program? I am a Realtor, so I need cars for business, every day. Any discount for Realtors?Reviewed 5 Aug 2022

review from

More

• 7.1 /10Avis Hire Cars at San Jose
• 5.5 /10Payless Hire Cars at San Jose
• 5.6 /10Budget Hire Cars at San Jose
• 5.3 /10Fox Hire Cars at San Jose
• 5.3 /10Airport Van Hire Cars at San Jose
• 7.3 /10Thrifty Hire Cars at San Jose
• 8.1 /10Alamo Hire Cars at San Jose
• 6.7 /10Enterprise Hire Cars at San Jose
• 7.2 /10Sixt Hire Cars at San Jose
• 7.3 /10Dollar Hire Cars at San Jose

• How much does it cost to hire a car from Hertz in San Jose?

  On average a car hire from Hertz in San Jose costs ₹ 3,720 per day.

• What is the most popular car hire from Hertz in San Jose?

  Premium (Ford Mustang or similar) is the most frequently booked car hire type from Hertz in San Jose.

• How many car hire locations does Hertz have in San Jose?

  Hertz has 11 hire locations in San Jose. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: San Jose airport (SJC)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Jose airport (SJC)?

  Yes