4.4
Pros:Pick up has been painful. Drop off was cumbersome. Still awaiting my final receipts.Reviewed 4 Nov 2020
review from![kayak]()
7.2
Pros:Straightforward process. Car feels cleanCons:The hood of the car open but there was no indication of it on the car. Found out when it started moving on the freeway. This put my life in danger. Staff should have made sure that the hood was close and the car should have warned the driver that the hood is open.Reviewed 3 Oct 2020
review from![kayak]()
6.4
Pros:The staff were very friendly at pick up and drop off and the car was clean. It had a few scratches, but nothing too bad. Fuel economy was better than expected.Cons:The price was significantly better than other companies for the same type of car and it would have rated a higher score on value for money if it were not for the fact that the car needed some TLC. The engine sounded rough under load (like it was knocking), it needed oil (which I added) and the convertible top had trouble locking properly when it was lowered. I noticed later that the key had a sticker on it that said "check engine", but it seems that was not done.Reviewed 29 Sep 2020
review from![kayak]()
9.2
Pros:Staff was very helpful and friendly at SJCCons:Car wasn't in spot marked on envelope. Had to look around for a few minutes to find it.Reviewed 16 Aug 2020
review from![kayak]()
10.0
Pros:All aspects of this rental were wonderful. Typical pushy sales on upselling when you go to pickup, but that's expected and you can "nope" your way through it.Reviewed 19 Jul 2020
review from![kayak]()
10.0
Pros:YesReviewed 16 Jul 2020
review from![kayak]()
8.4
Cons:Customer serviceReviewed 17 May 2020
review from![kayak]()
8.0
Pros:Drop-off was a breeze. The car was well-equipped and not as bare-bone as lower-priced rentals usually are.Cons:Long line for the pick-upReviewed 18 Feb 2020
review from![kayak]()
3.2
Pros:The lady who was working around 12/23 9:30pm on the 7th floor on thrifty was very unfriendly. Seems like she was annoyed to every customer and can’t find any professionalism on her attitude.Cons:She could have smiled and tried to help the customer with proper attitude.Reviewed 25 Dec 2019
review from![kayak]()
10.0
Cons:Please stop using air freshenerReviewed 15 Dec 2019
review from![kayak]()
8.0
Cons:Took 15 min at counterReviewed 5 Dec 2019
review from![kayak]()
9.6
Pros:Nice vehicleCons:Little priceyReviewed 5 Dec 2019
review from![kayak]()