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10.0
Yes, I liked everything, and for the summer I am thinking of renting another car thanks.Reviewed 20 Jan 2023
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2.0
Went to pick car and they had no cars, none, not for anyone.Reviewed 30 Dec 2022
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2.0
They never could produce a car not did they provide much information. as to when. They just wanted money and no service.Reviewed 28 Dec 2022
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8.0
It was a good experience. The car was ready as booked, it was clean and was the right model. The staff were helpful. Overall, very positiveReviewed 24 Dec 2022
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2.0
I actually did not rent this car. I canceled the reservation with Hertz a few weeks ago. Kayak was never updated apparently. I actually contacted both kayak and hertz in the cancellation process, because despite canceling weeks in advance, I was charged $50 by hertz for the reservation. Their policy was confusing, and I was surprised and disappointed to be charged. I have no complaints with kayak, but was dissatisfied with this hertz experience.Reviewed 16 Oct 2022
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2.0
I didnt event use the rental service and the card payment was proceede. I claimed this few days ago and still havent got back any feedbackReviewed 25 Sep 2022
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6.0
Arrived for my 11am pickup at about 10:40. Got on line and saw an agent, but wasn't able to get into a car till almost 11:30; said they were still cleaning the car. Was offered an upgrade, but when I asked if it was free they said, no. After waiting until about 11:25 I picked up the car, then change oil light came on. Returned the car, and a really nice attendant said they just had to reset the light. 5 minutes later I'm back in the car, but the oil change light comes back on again. Once again I returned the car. They were very accommodating, and gave me a different car this time. Unfortunately, all this cause a later start on my road trip. I didn't start driving away until about 12:20 or so.Reviewed 26 Aug 2022
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4.0
The car's AC was barely functional.Reviewed 10 Aug 2022
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2.0
Hertz overcharged $100 for fuel and we returned the car the same amount it was, we didn't get any receipt and communicating with an agent via phone has been horrible, still no answers. Very bad experience with Hertz.Reviewed 15 Jul 2022
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2.0
The car pick up location was closed. When I went to pick up my car the center was closedReviewed 8 Jul 2022
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4.0
Our rental was extremely overpriced at $850 for 4 days. The drop off process at the Venetian Las Vegas was terrible. No communication or instruction was provided. Luckily we found a security member who knew level 10 was the drop off area. There was a sign that advised to drop off the keys at the counter, but no instruction as to where the counter was in the giant hotel. Eventually we found the desk with the help of hotel staff, it was unattended. There was a sign that advised to drop the keys in a box on level 10. Are you kidding me! 15 min walk back to level 10 with the kids & luggage to find a non descript grey box. Hopefully it was the correct one.Reviewed 15 Jun 2022
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10.0
Very helpful with drop off and pickup! The rental car was great and very reliableReviewed 14 Jun 2022
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