10.0
Provide some idea p, even a range, on how many lites a 1/2 tank would take.Reviewed 28 Jul 2022
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2.0
When I arrived at the station in Reykjavik domestic airport, there was no one, no message, no way to contact anyone. I will contact Hertz and compain and ask reimbursment. This is very unfair and unprofessional from the whole chain of contacts.Reviewed 28 Jun 2022
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9.2
Pros:The team at the Hertz. The pick up and drop off was excellent!Cons:The price can be more competitive.Reviewed 14 Sep 2018
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6.0
Pros:I liked the pick up at the hotel. The car drove fine.Cons:The quote that I received on Kayak was about $20 less than when I went to pick up the car. I declined any extra insurance. I spoke with Hertz rental and they said the the Iceland office was an independent office and would check with them. They basically said that that was the price and here is your invoice of what you paid. It seems that there is nothing that I can do about this. I work in the airline industry and will not recommend Kayak, unless this is rectified.Reviewed 7 Aug 2018
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10.0
Excellent ServicePros:We had a last min. change of plans that brought us to Iceland for a few days. Hertz was great at getting us a rental car with virtually no notice. Wonderful people at the desk and a far better car rental experience then anything I've used in the USCons:The shuttle back to our hotel was a surprise bonus!Reviewed 6 Sep 2017
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9.2
Pros:I liked the friendly staff. They were kind when I had to wait 20 minutes for my car to be cleaned and gave me a discount for the inconvenience. Made the wait more tolerable for sure!Cons:A little pricey, but I hnderstand the market and season is just high pricedReviewed 25 Jul 2017
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7.2
Insurance confusionPros:Nice new carCons:Insurance was confusing. I thought it was included in initial offer but was advised later it was missing. Price with insurance id never have rented from Hertz.Reviewed 27 May 2017
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10.0
Pros:The staff were very nice and made sure I had all of the information to make the best decisions about renting a car in Iceland. The car was very clean, comfortable, and drove well.Reviewed 30 Apr 2017
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10.0
Staff were very helpfulPros:Hertz staff were extremely helpful. Some of the roads were closed on our route so they helped program our GPS to avoid those roads and gave suggestions of places to stop on the way.Reviewed 4 Mar 2017
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10.0
Pros:Good staff - not pushy with extras/insuranceReviewed 28 Sep 2016
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