Book Hertz hire cars in Mesa

Reviews for Hertz in Mesa

Recent reviews

Traveller rating

Wonderful

56

Very Good

23

Good

5

Okay

18

Fair

7

Mediocre

0

Poor

90

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car was cleanlocation was closed

pick up the carwrong location

car availablegreat experience

rented a carcredit card

pick up and dropnever rent

friendly staffcar was dirty

customer service

10.0

Drop off was semi confusing with no people around. Left paperwork at check-in desk. Loved the car and checkin experience!Reviewed 19 Jan 2023

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10.0

The car was very comfortable. Although there were a few stains in the vehicle when we got it, and there was a slightly bad smell as well. But overall, we had a good experience.Reviewed 23 Oct 2022

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2.0

Tried to change the drop-off location. Spent hours on the phone and was never once able to speak with someone who could help me. Will never rent from Hertz again.Reviewed 24 Sep 2022

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2.0

AFter I booked, they called and told me they had no availability.Reviewed 16 Aug 2022

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10.0

Perfect size for our group Would have like the Hertz rep to go over the features of the car. Have never had a push button starter.Reviewed 9 Aug 2022

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10.0

What I didn’t like was that the first “economy” car was a Camero. I certainly wasn’t expecting a 2 door sports car. I asked for a different car. He had none available but directed me to a different hertz car lot at Mesa gateway. Where I traded the camero in for a Nissan which was much more to my needs. After that it was smooth sailingReviewed 20 Jul 2022

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2.0

They took a 200 dollar deposit and then charged my card another 66 dollars for I don’t know what. Had the same experience last time I rented from that location. Never again.Reviewed 11 Jul 2022

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6.0

I arrived at Hertz today at 4:30pm only to find out it was closed! So I dropped off the keys with the contract in the drop off box!Reviewed 6 Jul 2022

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4.0

The car was not clean. There was fried chicken skin on the floor, grease on the clean by the buttons were you open the side door. Crumbs in the back seats. Besides that in an unsafe note. The 2 front tires were bald, we brought this to the attention on the rental gentlemen at time of pickup, he just said, “Oh, they’ve been inspected.” Never went to look at our concern. So we drove it, part the way here we noticed wires coming through the drivers side tire. Very unprofessional to put anyone let alone a family of 4 life’s in danger. I truly believe they picked the worst vehicle they had and didn’t even clean it, because they knew it wasn’t coming back. Just a one way trip. Across the United States! Then we were nervous a good part of the trip because we were on large highways and didn’t want to have a blowout and be in an accident. Thank God we made it. When I called the location in Mesa they offered me $40 back. $40? That barely covers the gas the car wash fee and the vacuuming. So then I called and open the case and talk to us consumer relations. They sent me $100 voucher in the mail to my home address. Which I won’t even get until July because I’m traveling what help is that to me? Naturally assuming that I’ll ever rent from them again.Reviewed 8 Jun 2022

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8.0

HERTZ in APACHE JUNCTION Awesome Service BUT CHARGED FULL DAY FOR 1 HR, due to returning car CAUSED BY INSURANCE MISTAKE ON Assigned RENTAL CAR COMPANY! HERTZ UNABLE TO ACCEPT GEICO INSURANCE, REQUIRED OUT OF POCKET CHARGES FOR 2 WEEKS UPFRONT, EVEN THOUGH I AM A HERTZ PRESIDENTIAL MEMBER FOR 10 YEARS!!!Reviewed 18 May 2022

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2.0

When booking online prior to travel I tried to enter my AAA number for a 20% discount and it was not accepted any of the 3 attempts, so I had to finish the reservation at full price. Since then I have only been given a complete and frustrating runaround from Hertz on trying to get any type of discount. I won't ever rent from them again and have told every family and friend the same.Reviewed 1 May 2022

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8.0

Pickup in Mesa was very good. Only 1 seriously overworked employee on duty, but he was wonderful. I never received any confirmation of my rental. I drove the car for 8 weeks with no legal proof from Hertz of my rental. ALL my attempts to contact Hertz about this were met with telephone run-arounds. This is the worst customer service from Hertz I have ever had. The car itself was clean and safe for my family. I thank Hertz for the rental and Kayak for facilitating a great opportunity for me.Reviewed 1 May 2022

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• What is the most popular car hire from Hertz in Mesa?

  Standard (Class Commercial Truck or similar) is the most frequently booked car hire type from Hertz in Mesa.

• How many car hire locations does Hertz have in Mesa?

  Hertz has 5 hire locations in Mesa. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes