Mesa Car Hire

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Mesa car hire reviews and directory

Hertz
hertz
Car hire reviews:
OK (5.5, 22 reviews)
Car hire locations in Mesa:
4 locations
Hertz
Locations in Mesa
2025 West Main Street
+1 480 668 1300
4126 E. Valley Auto Dr.
+1 480 892 2096
6033 S Sossaman Road
+1 480 988 2763
9816 E Main St
+1 480 380 0944
  • 5.0
  • 6.5
  • 5.9
  • 4.9
  • 5.1
Recent reviews
5.6 OK
12 Oct 2015
Terrible customer service
Pros: Nice, clean car.
Cons: Terrible customer service when pickup/drop off location was wrong because of mistake on their part.
4.4 OK
12 Oct 2015
No cruise control?
Cons: No cruise control? Really?
2.0 Poor
13 Oct 2015
Had reserved car at wrong location
Cons: Person at counter for Hertz was very unhelpful Would not even help me cancel existing rental and gave me exorbitant price to do rental there
2.0 Poor
13 Oct 2015
I booked phoenix but was reserved in mesa
Pros: Absolutely nothing
Cons: I booked for pick up in phoenix but the reservation was in mesa instead. completely ruined my travel plans. Will never use Kayak or Hertz ever again
2.0 Poor
19 Oct 2015
Cons: I Entered PHX, the sky Harbor Airport code into the kayak search and got reserved a car at Phoenix Mesa Airport 40 minutes away. I will never use a kayak.com booking again.
3.6 Mediocre
20 Oct 2015
Pros: Car was as expected.
Cons: I booked thru kayak requesting pick up/drop off at phx sky harbor. Kayak reserved it at Mesa regional airport. A big difference between $34/day reserved and $119/day actual. Luckily, Hertz honored the mesa daily rate, but had to charge more taxes upping the overall rental significantly. What a hassle. Also happened to person next to me in line. Seems like a kayak software error. Will not use again. Also, Hertz used vtc kiosks instead of in person rental agents. Sucky. Still had to wait in a long line while waiting for the machines to warm up and expert Tammy from Florida to come online. She was good but the vtc was very off putting and still required a manager's override so I had to hunt one down.
3.6 Mediocre
20 Oct 2015
Hertz is THE WORST
Pros: The only part of the car that fell apart was a piece of the ceiling. And, when it fell no one was hurt.
Cons: arrived at Hertz at airport and saw 30-40 people sitting on the floor. Assistant Manager telling those in the long line that there was a 90 minute wait for cars, once you'd checked in. Check in took one hour of standing in line. At check in counter we're told we're now on the waiting list. We say we've reserved a minivan, and don't want to be told in 90 minutes that there aren't any available. Clerk wisely agrees and disappears to speak to Manager. He comes over, speaks to us and then disappears. Another 30 minutes go by. (And nobody has gotten off the floor yet either to go get a car). He says regretfully that in fact I can't get a minivan. there is one at the Mesa Airport, however. Usually, he says, they'd give us a car to drive over there to pick up the van. But he says he has no cars. At all! But he says, just take a cab, get a receipt, and the manager at Mesa will reimburse me. Well, that didn't happen. And the cab cost $86! Bottom line: flying time NYC to Phoenix - 4.5 hours. Hertz office to hotel -5 hours. Hertz is the worst!
7.2 Good
11 Nov 2015
Cons: I am handicap with loss of lower left leg amputation hertz wanted to charge 36.00 to drive me to airport. I was not to happy about that. But it is what it is. They should have transportation for the handcat when a person can't walk to far. Hertz customer service at skyharber. Phoenix. Is very poor. I wont rent again because of this. Thank you . Mr. Patrick Sudderth
6.0 OK
10 Apr 2016
Pros: Quick , easy pick up
Cons: Very long wait to turn in keys. Key drop off box not visible and agent spent over 20 minutes with one customer. When she finally acknowledged me the transaction took 10 seconds.
4.8 OK
11 May 2016
Pros: Car was clean as promised.
Cons: Pick-up took a terribly long time for them to find a car for us even though the lot was full. The over $200 hold on top of the original price was outrageous for someone travelling. Average people don't have a couple thousand dollar limit they can just hold while travelling and still having to pay for hotels, gas and other expenses. Brought back car with a full tank and they still charged an extra $15 for fuel fee?
Alamo
alamo
Car hire reviews:
Excellent (8.7, 18 reviews)
Car hire locations in Mesa:
1 location
Alamo
Locations in Mesa
6033 S Sossaman Rd
+1 844 370 9819
  • 8.8
  • 9.2
  • 9.3
  • 8.6
  • 7.8
Recent reviews
10.0 Excellent
16 Nov 2015
Pros: Great service!!!
Cons: NA
10.0 Excellent
23 Nov 2015
Pros: Quick and friendly service.
10.0 Excellent
19 Jan 2016
Great
Pros: New car, clean, upgrade, full tank of gas, quick kiosk rental. Free ice water!
10.0 Excellent
13 Jun 2016
Perfect vehicle for the trip
Pros: The Vehicle a 2016 GMC Yukon XL. All the features that anyone could want. triple zone climate controls, heated and cooled front seats, heated steering wheel. touchscreen navigation. The reservation process was smooth, the pickup was without any issues either. Drop off was dead simple.
Cons: We had 1 issue, a dead battery while on the trip. we were in Niagara Falls, ONT, Canada and the day we went to check out, the car didn't start. I figure it was the remote fob, so I called to get information on how to get into the car if the remote is dead, without a key. discovered that the key is hidden in the remote. and further figured out that the car battery was dead, after getting the car open. So I called back informed them of the issue. After a longish wait the CSR, informed me that there would be a $80 charge for the battery jump start service. Now I'm assuming that was because we were in Canada and not the states at the time. I declined that and called my Insurance co and they set it up and had a tow truck there in 15 mins.
9.2 Excellent
10 Jul 2016
Van Rental
Pros: They were totally accomodating and helpful when we needed to adjust our reservation, even though it was a holiday weekend.
Cons: It was $180 for a day but it was a holiday weekend so that probably factored into the price.
8.8 Excellent
24 Aug 2016
Pros: Very easy and fast pickup and drop off.
Cons: They wanted to charge $11 per day to add my husband as a driver. I have never had this experience before. Usually it's free to add your spouse.
2.0 Poor
7 Oct 2016
Cons: I was not able to complete my transaction due to not owning a credit card. I have a bank visa/debit and they require a visa not attached to a bank account. Very unhappy .
10.0 Excellent
27 Oct 2016
Easy return
Pros: I returned at night so wasn't sure if it would be quick and easy but it was. No issues whatsoever.
10.0 Excellent
9 Jan 2017
I'm sure it would be great.
Pros: I dropped the car off after hours so i really can't say, but I'm sure it would have been just as great as the pick up team.
8.4 Excellent
16 Jan 2017
Pros: Gave me wrong car initially.
Cons: Once got right vehical...it was great
Enterprise
enterprise
Car hire reviews:
Excellent (9.2, 10 reviews)
Car hire locations in Mesa:
8 locations
Enterprise
Locations in Mesa
1215 West Broadway Road
+1 480 964 4559
132 E Baseline Rd
+1 480 969 7783
2040 W Riverview Auto Dr
+1 480 834 3902
460 E Auto Center Dr
+1 480 497 4117
4915 E Mckellips Rd
+1 480 654 0155
6033 S Sossaman Rd Ste 104
+1 844 370 9818
6322 E Superstition Springs Bl
+1 480 396 9374
7221 E Main St
+1 480 373 9833
  • 9.2
  • 9.0
  • 9.2
  • 9.2
  • 9.2
Recent reviews
10.0 Excellent
17 Nov 2016
Very professional.
Pros: Rented a van over NASCAR weekend, and they told me twice it would be cey busy. Then called to confirm, then called to confirm again. I changes my pickip date without any issues.
8.0 Good
19 Nov 2016
Pros: Everything was fine. Price was great. Service was great.
10.0 Excellent
15 Sep 2016
Pros: On time, courteous and friendly employees, good vehicle equals safe and fun trip!
7.6 Good
20 Dec 2016
Pros: Thanks good customers service special when I rent
10.0 Excellent
18 Feb 2016
Great experience
Pros: I appreciated how helpful each person was!
Cons: Nothing! Even the prices were the best around.
10.0 Excellent
27 Mar 2016
Pros: Car was comfortable and in good shape
Cons: Had to wait a bit while car was prepped
10.0 Excellent
30 Jan 2017
Excellent
Pros: Our booking was mistakenly from wrong location but the airport staff from Enterprise was so nice and supportive and made some quick adjustments and saved us a lot of headaches. Then the staff at car pickup location were just as friendly and cordial. I am impressed with service. Enterprise staff at Gateway airport (Mess, Phoenix) you guys/Girls Rock. 5 stars not enough
Cons: Can't think of anything
10.0 Excellent
19 Apr 2017
Make sure marks and dents are noted on rental form
Pros: Great value and staff member took me back to friends house.
Cons: Nothing was noted on the rental form about the scratches and dents. Staff said if it was under a certain length, they didn't care. There were scratches on the car at the time. Upon returning car, we were told we were responsible for the same scratches by a different guy. If these had been noted on the checkout form, it wouldn't have been an issue.
6.0 OK
11 Aug 2016
Pros: Price
Cons: The wait and the car was just ok
10.0 Excellent
22 Apr 2017
Great car rental
Pros: Convenient pickup, great compact car, and super friendly staff. Also let us return the car to a different location for no additional charge
Avis
avis
Car hire reviews:
Good (7.4, 8 reviews)
Car hire locations in Mesa:
4 locations
Avis
Locations in Mesa
4425 East McKellips Road Suite B104
+1 480 649 0399
529 South Country Club Drive
+1 480 610 0033
6343 East Southern Avenue (at Power Rd)
+1 480 807 3345
6650 East Superstition Springs Boulevard
+1 480 924 6460
  • 7.0
  • 6.6
  • 6.9
  • 8.0
  • 7.1
Recent reviews
10.0 Excellent
6 Nov 2015
Above and beyond
Pros: I arrived early to pick up my car that I had reservations made three months prior. The gentleman told me that the car was not there currently and I have to wait for it to arrive. I had no problem with this is I was early. While I was waiting, The gentleman offered me an upgrade to the full-size vehicle that I was scheduled to receive. The upgrade was more than I expected. In fact, it was just what I needed as I was having people from out of town coming in because I was getting married. The car was a perfect match and I couldn't thank him enough for what you've done for us. I would go back to that place in a heartbeat.
Cons: The location was far from my house. I would hope there would be one closer to my location but either way, it's still worked out just fine.
8.0 Good
14 Nov 2015
Pros: Was able to get an upgrade at no extra charge.
8.0 Good
11 Jul 2016
Very helpful agent
Pros: Justin was extremely helpful with our rental. He has excellent customer service and I hope if we rent from this location again that we have the opportunity to work with Justin.
8.8 Excellent
9 Nov 2016
Easy process, but awkward hours of off-shift trave
Pros: Friendliness of the agent, ease of the rental process
Cons: Hours of the shop, and noon drop-off(?!) Need to extend those a bit.
8.4 Excellent
24 Feb 2017
Easy pickup and dropoff
Pros: The car was perfect for me (a compact Ford hatchback) and great on gas. Pickup and dropoff were both easy.
Cons: The inside of the car was a little dirty with dirt/sand on the floor, spots on the passenger door, and spots on the backseat. The car was low on windshield wiper fluid when I got it and the warning kept popping up. Also the registration on the vehicle had expired in January.
3.6 Mediocre
17 Jan 2017
Pros: car smelled like pot. the rental agent said it was legas and nothing he could do. Our car was going to the shop and no other cars were available. after going to a casino there was a police checkpoint and they had my wife and I sit on the curb for one hour in the rail while they searched the car. It was one in the morning and we are in our 70's. Never another avis
6.0 OK
6 Jan 2017
Pros: I didn't rent a car in Mesa, just returned. The attendant was pleasant and there was no wait.
6.4 Good
2 Apr 2017
Pros: was close to where we were staying and was convenient. thought we got a fair rental amount except for the additional cost - see dislike. selection was not great - rented a mid-size car and got a hyndai elantra.
Cons: went to pick up car and asked for discount for AAA or AARP. Was asked for our aarp card which we gave and received a discount for. Then after we went to pay, was told we needed insurance ($60+) for an additional driver, but if we had used aarp coverage would have been included at no additional charge. he didn't explain that before and he was the one who asked for our AAA card. Explained to use aarp he would have to redo everything and we had already waited about half an hour so we went ahead and paid the additional amount.
National
national
Car hire reviews:
Good (7.6, 1 reviews)
Car hire locations in Mesa:
1 location
National
Locations in Mesa
6033 S Sossaman Rd
+1 844 370 9820
  • 8.0
  • 6.0
  • 8.0
  • 8.0
  • 8.0
Recent reviews
7.6 Good
5 May 2016
Cons: car smelled heavily of smoke. seats were stained but that wasn't a big deal.
Budget
budget
Car hire locations in Mesa:
4 locations
Budget
Locations in Mesa
4425 E. Mckellips Rd, Ste B104
+1 480 854 8579
529 South Country Club Drive
+1 480 962 5740
6343 East Southern Avenue
+1 480 218 6442
6650 E Superstition Spgs Blvd
+1 480 924 3673
Sunnycars
sunnycars
Car hire locations in Mesa:
2 locations
Sunnycars
Locations in Mesa
4610 E. Fighter Aces Dr.
6033 South Sossaman Rd
59 travellers who rented a car in Mesa gave the car agency they used an average rating of 7.4

Car hire locations in Mesa

Mesa