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Never got the car
Cons: Our flight was delayed and the rental office was closed when we arrived. Tried to inform them through several channels of the fact but did not get through. Never got the car;-(
Pros: Nicola is so lovely. We had a great customer experience thanks to him!
Easy rental, no hassle
Pros: The cars is clean and in good condition. The service pleasant and helpful
Cons: When we added an extra driver it would have been nice if they told it is cost extra.