Christchurch Car Hire

Cons: nothing

Cons: pickup point too far from airport

Cons: everything was good

Cons: A poor value, and Hertz was difficult and inflexible. My Holden Captiva was a below-average car. Hertz charged $90 USD daily. Hertz also refused to accept my car at Queenstown vs. Christchurch when travel plans changed. Will try another agency next time.

Cons: Returning the car in Queens town was a little confusing because finding parking is extremely difficult. We were told they had a designated parking space but not until after we went to return the car. It isn't signed and just looks like the access for an alley.

Cons: cigarette smoke smell :(

Cons: Nothing

Cons: We could've used some instructions on pickup and return - in a foreign country we didn't know if processes would all be the same. A little disappointed that the car was a Corolla when we booked "Camry or similar" since the Camry really is a significantly nicer car.

Cons: Our flight came in late and we missed the pick up window. I emailed Budget to let them know, but this message didn't get through to the rental location. When we picked up our car, the woman was not very friendly and said we missed our window and it was given away. She said they had no cars left for us. She did not give us other options of where to rent or what to do in this situation. She did not show sympathy either. Do not rent from Budget. We went with Europcar in the end. They were nice and had a great car for us (and their counter was right next to the Budget one).

Cons: When we dropped the car off in Queenstown, we were shocked to find that our receipt said we were charged more than 2x as much as my reservation said we would be paying. We were in a rush and didn't notice this until after we left the lot, so we called the Queenstown Budget office. Luckily, they fixed the issue and we were charged the correct amount. But it does seem that the issue originated with the Christchurch Budget, so that's why I'm only giving an 'Okay' rating.