Book Hertz hire cars in Grand Rapids

Reviews for Hertz in Grand Rapids

Recent reviews

Traveller rating

Wonderful

7

Very Good

1

Good

1

Okay

3

Fair

0

Mediocre

0

Poor

12

2.0

They rented my assigned car and didn't moved a finger to try to solve it. Really bad experience.Reviewed 26 Mar 2023

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2.0

I was "bait & switched". I got what I thought was a great deal on renting a Tesla only to find out I was forced to take a cab ($42) to a satellite Hertz location. I was then told I could not drop the car back off at the airport and would have to spend another $42 to take another cab back to the airport. Extremely deceptive advertising that Kayak should have explained. I will unlikely utilize Kayak for my next rental needs.Reviewed 21 Mar 2023

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6.0

Terrible customer service and received a dirty car and was told it wasn’t going to be cleaned beforehandReviewed 3 Mar 2023

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2.0

The car was not available where it was intended, the new place was dirty, i was told that there was 3/4 tank and there was only 1/4. The car was filthy and no washer fluid which almost caused me to crash.Reviewed 15 Feb 2023

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6.0

Car was different than I booked. Car was not in good condition and serviced properly. I’m writing this for the customer safety reasons. Otherwise Hertz is the best.Reviewed 26 Jan 2023

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4.0

Car was filthy, had to wait 90 minutes extra to leave on my trip.☹️Reviewed 7 Oct 2022

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6.0

It was a bit expensive and was not clean when I picked it up. The windshield had smudge marks that were hard to see through. There glue from stickers on both the front and back glass. Otherwise it was a fine Camry easy to operate and turned on a dime. Due to on line difficulties it was not easy to reserve and was held at a location a few miles off the airport. This was corrected by the personnel promptly and may account for why it was not as clean as it should have been.Reviewed 14 Sep 2022

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2.0

Do not travel until this Covid mess is over. Hertz had 0 cars on the lot.Reviewed 24 Jul 2022

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10.0

very clean vehicle. Branden was vey helpful.Reviewed 14 Jul 2022

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2.0

IT was a bait and switch. They did not have the commercial vehicle available. I had to wait over and hour and the manager argued with me stating I rented a moving Van! The manager was completely degrading and rude and appeared to look lowly on women.Reviewed 28 Jun 2022

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2.0

The vehicle I reserved was there but not available even so my reservation was useless.Reviewed 11 Mar 2022

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2.0

Have the right car ready for us.We had reserved a midsize an we got a compact. The car was dirty an small.We will never rent from hertz again.I would hope hertz reaches out to us for some kind of compensation.Reviewed 23 Oct 2021

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• What is the most popular car hire from Hertz in Grand Rapids?

  Full-size (Ford F-150 or similar) is the most frequently booked car hire type from Hertz in Grand Rapids.

• How many car hire locations does Hertz have in Grand Rapids?

  Hertz has 5 hire locations in Grand Rapids. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Gerald R. Ford Intl airport (GRR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Gerald R. Ford Intl airport (GRR)?

  Yes