6.0
Picked up car and it was filthy. Should have went back in office and told them but took it home and cleaned it. Was very happy with the price.Reviewed 6 May 2026
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10.0
So my flights into GR got cancelled and Qeeq (the company I made my reservation with) did an excellent job helping me get refunded even though I was not within my 24 hour prior cancellation time. They communicated very well on everything and I would use them and Budget again.Reviewed 20 Mar 2026
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4.0
Budget overcharged my by over $100 from the agreed upon price for no reason which they also did the last time I rented from them forcing me to deal with customer service to "prove" my original agreed upon rental price which I will have to do again.Reviewed 9 Nov 2025
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2.0
It was awful. Upon arriving was informed there were no vehicles in the premium class I had reserved. Was put in a small SUV. I own and drive a Cadillac. I did not want an SUV. I did not reserve an SUV. No other option I’m told. Go to vehicle and tires are bald! Was switched to another SUV. Tires bald. Third try another SUV. Tires were good. There was a dirty diaper by the door I had to step around. I will never rent from Budget if there’s any other option.Reviewed 22 Jun 2025
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10.0
All very good. Excellent attention.Reviewed 30 Apr 2025
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6.0
The vehicle was great however when I arrived after I had previously reserved a vehicle I was told they didn’t have any vehicles outside a pickup truck and 12 passenger van. I then waited about 45-60 minutes until a returned vehicle was ready. The vehicle was comfortable however it smelled like someone had been smoking weed in it. Overall it was a very average rental experience.Reviewed 8 Mar 2025
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4.0
I reserved Pacifica or similar and got Pacifica, and the car itself was nice. That's what I liked. Everything else was not. Car was filthy, smelled like a dog and had a lottttt of dog hair all over it inside. It had trash left in the trunk and there was a plastic bag with something that looked like a diaper inside, I didn't look inside, it was disgusting. I've also returned the vehicle 2 days earlier and it was only $25 less. When I was returning g the vehicle, I asked the return agent to provide me a receipt and she said it would be emailed to be and price adjusted, bit if I knew it would be only $25 less I would ha e kept the car 2 more days. I was in Florida so we had to return early because hurricane was coming. They should have AT LEAST informed me of what I would be charged when I was returning, especially after I asked.Reviewed 14 Oct 2024
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8.0
2E EVs had bad key fobsReviewed 10 Oct 2024
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2.0
We weren't told about a deposit, the gas door wouldn't open so we could not refill, Budget keeps changing the price and taking extra money.Reviewed 3 Oct 2024
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10.0
We received excellent service from the staff, the car was in good condition, and dropping it off at the airport was hassle-free.Reviewed 24 Sept 2024
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10.0
Front desk management was excellent. Answered all questions, helpful suggestions and great personality.Reviewed 9 Aug 2024
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2.0
PriceReviewed 29 Jul 2024
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