Book Budget hire cars in Grand Rapids

Reviews for Budget in Grand Rapids

Recent reviews

Traveller rating

Wonderful

16

Very Good

4

Good

0

Okay

2

Fair

2

Mediocre

0

Poor

15

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2.0

Our experience with budget could have been better in the following areas; the van we rented was dirty when we received it. The van needed new shocks/struts and was a very bumpy and unpleasant ride. The van needed an alignment and was pulling to the right the entire time we were driving which made for a very unpleasant and difficult driving situation. We were not very happy with the quality of the vehicle and sincerely hope no one else has to have the experience we did. Hopefully this helps in making things easier and smoother for people renting forward. Thanks so much.Reviewed 5 Jun 2023

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2.0

400 deposit. Rip off.Reviewed 23 Dec 2022

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6.0

Travelers waiting on cars to be cleaned. Front staff was frustrated. Overall, ok experience.Reviewed 17 Oct 2022

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2.0

He told me my credit check prevented me from getting my car...paid for the coverage but he couldn't get me a car..that I got from him yesterday.. Incredibly rude and beyond unhelpful.Reviewed 12 Oct 2022

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10.0

It was all good!Reviewed 28 Sep 2022

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10.0

Rental experience was very good. Car was nice but you could tell it had been smoked in.Reviewed 25 Sep 2022

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4.0

When I arrived at the airport with my reservation I had to wait over 45 minutes for a vehicle, I was given a huge SUV with 60,000 miles on it with expired license plates and several things wrong with it, the engine light was on, change oil soon, navigation system not working and did I mention it had over 60,000 miles and the windows were filthy dirty. I had to return the car after 48 hours which meant I had to drive over 100 miles. I was told I wouldn’t be charged for the gas for my inconvenience and then it was on my bill, all in all a pretty bad experience other than the people behind the counter at GRR trying to be as helpful as possible.Reviewed 22 Sep 2022

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10.0

Thank youReviewed 15 Sep 2022

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8.0

Overall it was an excellent experience. The only thing that could have been better was that the wind shield had a strange sap or something that we could not get off with the wipers. Also the tire sensor was going off for the front right wheel. We think it was a sensor error because the psi levels would go up while we were driving. Pick up and drop off were seamless- the staff was nice and professional. Overall a great experience.Reviewed 14 Sep 2022

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10.0

More friendly employees in the airport return parking area.Reviewed 8 Sep 2022

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4.0

Car smelled so badly of smoke, it should not have been offered for rental.Reviewed 5 Sep 2022

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8.0

Picking up the vehicle was inconvenient. The Budget desk was unmanned, so the Avis desk was picking up the slack. The line was pretty long.Reviewed 5 Sep 2022

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• What is the most popular car hire from Budget in Grand Rapids?

  Full-size (Ford F-150 or similar) is the most frequently booked car hire type from Budget in Grand Rapids.

• How many car hire locations does Budget have in Grand Rapids?

  Budget has 3 hire locations in Grand Rapids. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Gerald R. Ford Intl airport (GRR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Gerald R. Ford Intl airport (GRR)?

  Yes