Book Hertz hire cars in Cincinnati

Reviews for Hertz in Cincinnati

Recent reviews

Traveller rating

Wonderful

49

Very Good

25

Good

13

Okay

19

Fair

7

Mediocre

0

Poor

60

Find reviews that mention:

car was cleanpick up and drop

pick up the cargreat experience

car availablecustomer service

rented a carcredit card

friendly staffcar was dirty

wrong locationnever rent

location was closed

10.0

The office in Cincinnati was dealing with burst pipes and a cold front office, so they did the best they could under the circumstances. They actually transported me to a different office nearby to pick up my rental.Reviewed 4 Jan 2023

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4.0

They charge me $20 for gas when I returned the tank over full.Reviewed 21 Nov 2022

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2.0

I felt tricked. I thought I was booking to pick up the car from the Cincinnatti airport, but instead it was in downtown Cincinnatti. Very tricky and deceiptful on your end.Reviewed 18 Nov 2022

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2.0

Hertz didn’t bother to contact me until less than 24 hours prior to pickup to inform me that they couldn’t rent a car to me. My husband reserved the car and used his CC. I tried to use MY debit card and was told Hertz didn’t accept debit cards. ?? When I tried to cancel the reservation with Hertz I was directed to another number to call 🙄 I will not use Hertz again.Reviewed 24 Oct 2022

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2.0

The website indicated I could pick it up in Cincinnati when I googled "Airport Pickup". The address was nowhere near the airport, and I ended up cancelling the reservation. It is lucky that the woman from the rental agency called me to tell me they were not open on Sunday, which was my first clue this was NOT at the airport! Very misleading on KAYAK's part!Reviewed 17 Oct 2022

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2.0

I requested to pick up a car at the Cincinatti aiport and Kayak sent me to a Hertz that was not even at the airport. I never made it to pick up my car because my flight was delayed by 30 min and by the time I got to the Hertz counter at the airport and figured out my reservation was not at the airport it was 6:03pm and the place where my reservation was had closed at 6pm. The Hertz at the airport had no cars available and neither did any other vendor. None of them could help me in person, I had to do everything online and when the Hertz company finally said I could take a van it was going to be $388 for less than 24 hours. My original reservation was for $46 that I would like a refund on. Due to this confusion and Kayak choosing a rental place that was not at the airport and closed early for my flight time (Kayak asked for my flight information) I had to pay for a $109 Uber to Lexington and an $80 cab back from Lexington. I thought I was going to spend $46 and now I've spent $235 because of your poor program. I have never been to Cincinatti, how on earth would I know the rental car reservation was not at the airport when that is what I searched.....Reviewed 5 Oct 2022

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2.0

Went to hertz with my confirmation number No cars on lot. I missed my mothers funeralReviewed 21 Aug 2022

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6.0

They didn’t have the correct drop off and raised the price of the rentalReviewed 9 Aug 2022

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8.0

The people are the BEST part of the experience. Fast, knowledgeable and courteous; what more could you ask for. I’m normally alright with substitutions in most cases. But when I received a Tesla Model Y for my 4 day reservation, when it was supposed to be a compact, I should have said no. Without the knowledge of most operations of the vehicle, combined with a scarce charging network along my travel route, I spent way too much time taking care of the car instead of caring for friends and family during my visit. Alex Bryll took the time to listen to my experience and was able to turn a sour car rental into a happy customer in the end. Cincinnati still rocks.Reviewed 30 Jul 2022

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10.0

Easy pick up and drop off. Nice car and good value!Reviewed 4 Jul 2022

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6.0

Pick up and drop off were easy. The car smelled of cigarette smoke and we were unable to use the Bluetooth or apple car play in the car. We tried calling for assistance but each time we called we were put on hold and hung up on. Customer service was very poorReviewed 26 Jun 2022

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10.0

Safety deposit not disclosed before arrival at the counter. Staff was courteous and professional. The car was clean and in good repair.Reviewed 4 Jun 2022

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More

• 6.7 /10Enterprise Hire Cars at Cincinnati
• 4.6 /10Budget Hire Cars at Cincinnati

• What is the most popular car hire from Hertz in Cincinnati?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Cincinnati.

• How many car hire locations does Hertz have in Cincinnati?

  Hertz has 7 hire locations in Cincinnati. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Cinci./N. Kentucky airport (CVG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Cinci./N. Kentucky airport (CVG)?

  Yes