Book Hertz hire cars in Cincinnati

Reviews for Hertz in Cincinnati

Recent reviews

Traveller rating

Wonderful

21

Very Good

5

Good

5

Okay

9

Fair

1

Mediocre

0

Poor

28

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friendly staffpick up the car

car availablerented a car

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10.0

Service was great!!! Agent was very polite and efficient!Reviewed 9 Nov 2023

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4.0

Shoulda gone with enterpriseReviewed 12 Oct 2023

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4.0

Upon getting vehicle. Upon starting vehicle, it flashed a message that back tire treading low, needs Maintenace or checked. I asked the gentleman working about it at the exit. He said don't worry about it. 'You should be OK' didn't sound promising. So, I asked the supervisor on duty, he said let's switch your vehicle out. Then, upon turning in the vehicle, the scan person was out to lunch, although 3 able bodies sitting and or standing there said just leave the key in the car and when she gets back from lunch, we will make sure to let her know to scan your vehicle back and email you a receipt. Been over 14 hours since that occurred still no receipt. Concerning that 3 employees can sit and aren't crossed train to scan a vehicle in. Doesn't make sense to me. This is a very sad situation at CVG airport.Reviewed 7 Oct 2023

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4.0

They charge me $20 for gas when I returned the tank over full.Reviewed 21 Nov 2022

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2.0

I felt tricked. I thought I was booking to pick up the car from the Cincinnatti airport, but instead it was in downtown Cincinnatti. Very tricky and deceiptful on your end.Reviewed 18 Nov 2022

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2.0

Hertz didn’t bother to contact me until less than 24 hours prior to pickup to inform me that they couldn’t rent a car to me. My husband reserved the car and used his CC. I tried to use MY debit card and was told Hertz didn’t accept debit cards. ?? When I tried to cancel the reservation with Hertz I was directed to another number to call 🙄 I will not use Hertz again.Reviewed 24 Oct 2022

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2.0

The website indicated I could pick it up in Cincinnati when I googled "Airport Pickup". The address was nowhere near the airport, and I ended up cancelling the reservation. It is lucky that the woman from the rental agency called me to tell me they were not open on Sunday, which was my first clue this was NOT at the airport! Very misleading on KAYAK's part!Reviewed 17 Oct 2022

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2.0

I requested to pick up a car at the Cincinatti aiport and Kayak sent me to a Hertz that was not even at the airport. I never made it to pick up my car because my flight was delayed by 30 min and by the time I got to the Hertz counter at the airport and figured out my reservation was not at the airport it was 6:03pm and the place where my reservation was had closed at 6pm. The Hertz at the airport had no cars available and neither did any other vendor. None of them could help me in person, I had to do everything online and when the Hertz company finally said I could take a van it was going to be $388 for less than 24 hours. My original reservation was for $46 that I would like a refund on. Due to this confusion and Kayak choosing a rental place that was not at the airport and closed early for my flight time (Kayak asked for my flight information) I had to pay for a $109 Uber to Lexington and an $80 cab back from Lexington. I thought I was going to spend $46 and now I've spent $235 because of your poor program. I have never been to Cincinatti, how on earth would I know the rental car reservation was not at the airport when that is what I searched.....Reviewed 5 Oct 2022

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2.0

office was closed and had to take cab to another office to rentReviewed 21 Dec 2021

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10.0

All the folks in Cincinnati were helpful and friendly which made this rental experience great!! Cars are cars, it's the people that make the difference.Reviewed 10 Dec 2021

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10.0

Outside of car was dirtyReviewed 1 Dec 2021

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2.0

It was the worst rental we have ever experienced. The vehicle was filthy (human and animal hair and it does not appear to have been washed on the outside either). The guy said there was not another car and they had a new person 'cleaning'. The key battery was dead and he told me they had replaced it and it would take a bit to re-set. Then I drove away and the oil change light came on. We went to another nearby Hertz location and did get the service we should have from the beginning. The downtown Cincinnati location should not even be in business.Reviewed 30 Nov 2021

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• 6.2 /10Enterprise Rent-A-Car Hire Cars at Cincinnati
• 4.8 /10Budget Hire Cars at Cincinnati

• What is the most popular car hire from Hertz in Cincinnati?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Hertz in Cincinnati.

• How many car hire locations does Hertz have in Cincinnati?

  Hertz has 9 hire locations in Cincinnati. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Cinci./N. Kentucky airport (CVG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Cinci./N. Kentucky airport (CVG)?

  Yes