Book Hertz hire cars in Brooklyn

Reviews for Hertz in Brooklyn

Recent reviews

Traveller rating

Wonderful

40

Very Good

24

Good

4

Okay

14

Fair

7

Mediocre

0

Poor

63

Find reviews that mention:

car was cleanwrong location

pick up the cargreat experience

car availablecredit card

rented a carcustomer service

friendly staffcar was dirty

pick up and dropnever rent

location was closed

2.0

The mess between hertz/kayak was confusion. Getting into the bldging was a mess and the staff told me to call the office or go online. Basically no service. I cancelled.Reviewed 31 Dec 2022

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2.0

Had to wait in line for two hours to get the car due to Hertz management and operational failures. Cars were not cleaned as they were delivered to the location by Hertz late (typically Hertz drops off the night before, but in this case they were dropped off the same morning). Further, only two employees were working when typical staff is 3-4 people (the manager stated that they knew they had over 40 reservations to fill that morning). Apparently Hertz management fired two people at the location earlier in the week without having substitute staff ready. Despite having booked two weeks in advance (and having pre-paid) my ordered car type was not available. The manager at the location refused any sort of compensation for Hertz's multiple failures on management and operational levels. Syrupy sweet words do not cover mismanagement and the cost in time that I incurred. Enterprise has been a better outfit on every occasion. It is no accident that the stock is near all-time lows, they have serious problems at Hertz.Reviewed 31 Oct 2022

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2.0

They did not have a car! They were out of cars! And then hertz said I had to contact kayak to get a refund because you idiots made me pay ahead and your dumb company has no way to get a hold of someone! I am done with kayak and with hertz you both are criminals!Reviewed 31 Oct 2022

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8.0

Paid close to 900 for a compact car for week and a day. Not sure when it got so damn expensive. The staff was great though and the process was lightening fast.Reviewed 27 Aug 2022

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2.0

They did not have my car available at my pick up time and told me I would have to wait 2 hours. I asked for some sort of compensation and they refused. I had sadly already paid for my rental. I called customer service at Hertz and they were rude and refused to let me speak to their supervisor. There were about 20 angry people waiting for cars when I finally left with a vehicle. They overbook and don't have vehicles available to meet their obligations and ruin people's vacations.Reviewed 16 Aug 2022

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8.0

I left one of my personal belongings in the rental car after drop-off. When I realized it, I called the Hertz in Brooklyn and they were very helpful and communicative. When I arrived, they pulled the car around and helped me find the item I left behind, I really appreciate the help.Reviewed 9 Aug 2022

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10.0

Very friendly staff - very helpful - simple transaction.Reviewed 3 Aug 2022

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10.0

The guy at the garage who works for Hertz was really good.Reviewed 29 Jul 2022

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10.0

Fast and friendly staffReviewed 21 Jul 2022

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4.0

Hello Car not clean by pickup 3 Day rental 450 Dollars Wanted to extend for one day then total 1120 I said what? Are you kidding me Car in Bad condition Pickup location located in a garage with some make shift furniture not worthy of the #1 car rental place in the world Would not rent with Hertz New York againReviewed 16 Jul 2022

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2.0

Check-in was terrible. No one wanted to help, there were two guys just on their phones for twenty minutes and one person apathetically helping each guest check-in. When I dropped of the vehicle I had refilled the gas tank to full, but was charged a $72 refueling fee and my receipt said that the gas tank was on half, which was a lie. I also had to wait ten minutes just to hand my keys off to the customer service rep because he was ignoring customers.Reviewed 26 Jun 2022

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2.0

Never received vehicle. Hertz said they had no vehicle.Reviewed 23 Jun 2022

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• What is the most popular car hire from Hertz in Brooklyn?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Brooklyn.

• How many car hire locations does Hertz have in Brooklyn?

  Hertz has 7 hire locations in Brooklyn. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes