Book Hertz hire cars in Austin

Reviews for Hertz in Austin

Recent reviews

Traveller rating

Wonderful

31

Very Good

11

Good

0

Okay

12

Fair

1

Mediocre

0

Poor

100

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location was closedpick up the car

friendly staffrented a car

wrong locationcar available

car was cleanpick up and drop

2.0

Cancelled my reservation late afternoon the day prior to travel (with 10:30 AM scheduled pickup) due to lack of cars available.Reviewed 27 Mar 2023

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10.0

We rented a Tesla, and we don’t currently own one. The time it took to charge took away from our vacation time. Will never rent one again for this reason.Reviewed 24 Mar 2023

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2.0

Total bait and switch. Rental price more than doubled after hidden or undisclosed “fees.” Car was unclean and smelled of mold. Had to request a different one.Reviewed 21 Feb 2023

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2.0

We were never even able to get a car. The office was closed when we went to pick it up and there was no one to talk to and the link online had broken. Wouldn’t recommend!Reviewed 14 Feb 2023

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2.0

Upon arriving the customer service rep in Austin airport told me it will be an additional $40 because the drop off location on the reservation (off airport San Antonio) is closed. He told me to step away while he takes other customers and I think about it. He will not give me the car without paying the extra. I asked for a manager who agreed to give me the car and I would return it at the airport instead and get charged the extra $ but dispute it later. I wasted over and hour and a half dealing with this, after I flew overnight 12+ hours. Turns out the location on my initial reservation has a garage and easy self checkout 24/7. Very frustrating that the employees have no clue about other offices and/or access to more info as employees of the same company.Reviewed 11 Feb 2023

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2.0

Hertz location was not what I expected. I blame this partly on Kayak. I had input my starting point as the Austin airport, but was given a car located about 25 min away (by car). Hertz at the airport was totally unhelpful and refused to alter my reservation. After taking a lyft to the reservation location, the staff there were able to cancel my reservation and make a new one so that I could at least drop off at the airport, but it took about half an hour and they refused to let me use their restroom. Also it cost about twice as much and I haven't actually received the promise refund for the original reservation. Really, they could have at least let me use the restroom.Reviewed 9 Feb 2023

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10.0

Easy and friendly staff. Great access to terminal. Car was so-soReviewed 22 Jan 2023

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2.0

They had no cars and offered no assistance. Instead I had to get an Uber to my destinationReviewed 15 Nov 2022

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2.0

Kayak misled me to book at an off location site 1 1/2 hours from the airport. Shame on you!Reviewed 15 Nov 2022

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10.0

The Austin staff was friendly and helpful and the car was clean and in good shape. While the price was similar to other rental companies, renting cars has gotten to be very expensive!Reviewed 11 Nov 2022

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2.0

Evidently, my reservation got cancelled via text. Since I don't text, I didn't get the message or the car and it was a complete CF PeggyReviewed 10 Nov 2022

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4.0

The van was filthy when I picked it up. Like crushed chips, dirt & boogers filthy. I had to whipe it down with clorox just to feel okay with my upcoming 4 hr ride. I would've returned it but they were already closed & I think it also needed gas too when I picked it up. The price was excellent & not beatable by their rivals within city limits.Reviewed 12 Oct 2022

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• How much does it cost to hire a car from Hertz in Austin?

  On average a car hire from Hertz in Austin costs ₹ 10,421 per day.

• What is the most popular car hire from Hertz in Austin?

  Premium (Chevrolet Suburban or similar) is the most frequently booked car hire type from Hertz in Austin.

• How many car hire locations does Hertz have in Austin?

  Hertz has 8 hire locations in Austin. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes