Book Dollar hire cars in Austin

Reviews for Dollar in Austin

Recent reviews

Traveller rating

Wonderful

12

Very Good

7

Good

0

Okay

5

Fair

2

Mediocre

0

Poor

13

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car i reservedfriendly staff

get the cargreat experience

car was cleannever rent

rented the car

2.0

I was double charged - first online then again in person. Still have not been able to get my refund.Reviewed 13 Mar 2023

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10.0

Pick up was frustrating. Went to the Dollar counter to find a sign that said go to Hertz counter. Waited in a long line. Time consuming.Reviewed 10 Mar 2023

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4.0

I could not get a hold of anyone on the phone. Got cut off a few times. Very bad customer service on the phone. We did love the car, just bad phone service.Reviewed 4 Mar 2023

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10.0

Staff member was efficient and courteous!Reviewed 4 Mar 2023

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10.0

I was confused about the deposit and the pricing, but the car was excellent and the staff really friendly and competent. They explained things to me and now I understand. Great experienceReviewed 27 Jan 2023

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2.0

When we picked up the vehicle, it had no heat! It was 26degree weather outside, so heat was a must. We called customer service who gave us significantly wrong information for an exchange, including wrong hours, which resulted in us getting locked in the garage with no heat in the freezing cold after hours. Overall it was a very rough experience!Reviewed 30 Dec 2022

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6.0

Pickup location was good, but customer service and road-side assistance are terrible. We were stranded for 8hrs while the incompetent tech support was trying to figure out how to tow our car, and which closest city had a replacement.Reviewed 5 Oct 2022

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6.0

We had to change cars because the original vehicle had transmission issues but after it was goodReviewed 25 Sep 2022

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10.0

Great customer service. Car couldn’t have been better! Easy and fast at two different airports.Reviewed 13 Sep 2022

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10.0

Car was good. Staff and service people had lack of communication where the car was not in the slot provided by rental staff. That gave another car and guided me so that was good.Reviewed 14 Aug 2022

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8.0

I appreciated that the Hertz reps stepped in to assist when the line was long. Great job working together! Thank youReviewed 5 Jul 2022

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6.0

Whenever I PICK UP a rental can - I go to the first gas station I can find and "Fill Up". I travelled less than 10 miles and paid nearly $20 to "top off the tank". I did the very same thing when I returned to the airport and "Topped off the tank" and yet was still charged $20 for fuel. It's not reasonable to have a customer pay for nearly $40 in fuel that was never used by that customer. I will accept that it might have been $10 worth - BUT $40 is EXECESSIVE!Reviewed 8 Jun 2022

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• What is the most popular car hire from Dollar in Austin?

  Premium (Chevrolet Suburban or similar) is the most frequently booked car hire type from Dollar in Austin.

• How many car hire locations does Dollar have in Austin?

  Dollar has 1 hire location in Austin. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes