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2.0
The car was rented through a online website, called Kayak who then took me to a reantalcars.com site where the final booking was made. The vehicle was advertised at $68 but his turned out to be $68 US more expensive the NZ currency and I was not aware the site was quoting US dollars for people who lived in NZ, which I do. I was then prompted to pay for insurance, at $37 USD approx, I note on the insurance document that the cover was for $73,200.00 USD. When I have rented before the insurance is normally about $30 NZD. I am concerned that I have been charged insurance for the vehicle value in US Dollars ie $73,200 when the vehicle value was in fact $73,200 NZ and the insurance more expensive than required to cover that vehicle. Is something Hertz does to increase revenue, I feel I have been overcharged and it is likely that other people renting through this site have also been overcharged for insurance in this instance. I would like Hertz to formerly acknowledge this incident and to contact me to address this matter. dean.drever@fiziks.co.nzReviewed 27 Dec 2022
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8.0
Everything was awesome would recommend it to other peopleReviewed 6 Nov 2022
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10.0
Pros:Staff were friendly and efficient. Pick up and drop off were quick and easy.Cons:The interior of the centre console wasn’t clean.Reviewed 7 Dec 2020
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6.8
Pros:Good car fair priceCons:Drop off service at AUK airport was very poorReviewed 9 Dec 2019
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6.8
Pros:Good carsCons:Unfriendly staff and serviceReviewed 18 Nov 2018
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10.0
awesome!Pros:friendly service, convenient, accommodating...exacrly what we expected :)Cons:no issuesReviewed 30 Oct 2017
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2.0
Hertz had messed up the reservationCons:We weren't able to rent the car from them at all and had to pay for a new reservation through a new company, although we had pre-paid through HertzReviewed 9 Oct 2017
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