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Hangzhou E M Grand Hotel

8 Wensan Road, Hangzhou 310012, China
+86 571 8998 8888

₹ 4,824+

Overall guest ratings

9.0/10 Excellent
based on 2,656 reviews

Review highlights

  • 8.7
  • 8.2
  • 8.0
  • 5.0

Nearby

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    About

    With a stay at Hangzhou E M Grand Hotel, you'll be centrally located in Hangzhou, convenient to Zhejiang Museum of Natural History and West Lake. This 4-star hotel is within close proximity of Hangzhou Opera and Wulin Square.

    Rooms

    Make yourself at home in one of the 180 guestrooms featuring refrigerators and minibars. Computers, complimentary high-speed (wired) Internet access, and pay movies provide entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Take advantage of recreational opportunities offered, including a spa tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a hair salon.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Hangzhou? This hotel features 323 square feet (30 square meters) of event facilities.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Room service
    • No smoking
    • Beauty salon
    • Coffee shop
    • 24 hour front desk
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 2,656 reviews
    • 8.7 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.0 "90% liked the proximity to shopping."
      7.1 "71% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Good value."
      9.0 "90% were happy with the price."
    • 8.0 "Breakfast is good."
    • 7.9 "Good service."
      7.1 "71% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.6 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.7 "87% thought it was clean."
    • 5.0 "Rooms are ok."
    • 3.7 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 345 reviews
    • 8.8 "Location is great."
      9.2 "Easily accessible by car, said 92%."
    • 8.1 "Breakfast is good."
    • 7.8 "Good service."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.4 "Rooms are ok."
    • 4.1 "Not very comfortable."
      3.4 "66% said rooms were small."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 504 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      8.9 "Easily accessible by car, said 89%."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.6 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.3 "Rooms are ok."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
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    Overall rating

    8.6 Excellent
    based on 1,726 reviews
    • 8.3 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      9.2 "92% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 7.7 "Good service."
      8.4 "84% thought the service was very professional."
      7.0 "70% said the reception staff was great."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.8 "88% thought it was clean."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
    • 4.3 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.0 "80% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
    • 3.0 "Quite uncomfortable."
      2.6 "74% said rooms were small."
      4.3 "57% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 79 reviews
    • 8.9 "Location is great."
    • 7.8 "High value."
    • 7.5 "Good service."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 4.9 "Rooms are not good."
    • 3.8 "Not very comfortable."
    data provided by TrustYou

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