Overview

Hangzhou E M Grand Hotel

8 Wensan Road, Hangzhou 310012, China
+86 571 8998 8888

₹ 2,755+

Overall guest ratings

8.8/10 Excellent
based on 2,340 reviews

Review highlights

  • 8.9
  • 8.5
  • 8.4
  • 4.0

Good to know

  • Clean rooms
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    About

    Hangzhou E M Grand Hotel puts you within a 15-minute drive of West Lake. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights at this upscale hotel include a fitness center, a spa tub, and a sauna.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Room service
    • No smoking
    • Beauty salon
    • Coffee shop
    • 24 Hour Front Desk
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 2,340 reviews
    • 8.9 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.1 "91% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.2 "Near to public transport, according to 82%."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      7.7 "77% said the reception staff was great."
      8.7 "87% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.3 "Food is delicious."
      9.0 "90% were happy with the price."
      10.0 "Yummy desserts, said 100%."
    • 5.2 "Rooms are ok."
    • 4.0 "Not very comfortable."
      3.1 "69% said rooms were small."
      1.8 "82% criticized the small bathroom."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    based on 257 reviews
    • 9.0 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
    • 8.7 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 8.1 "Great service."
      7.5 "75% said the reception staff was great."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 5.2 "Rooms are ok."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
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    Overall rating

    8.7 Excellent
    based on 608 reviews
    • 8.9 "Breakfast is good."
    • 8.9 "Location is great."
      9.1 "Easily accessible by car, said 91%."
    • 8.4 "Food is delicious."
    • 8.2 "Great service."
      7.5 "75% said the reception staff was great."
      8.8 "88% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 4.9 "Rooms are not good."
      3.0 "70% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 3.6 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    8.7 Excellent
    based on 1,333 reviews
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      8.7 "87% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      8.7 "87% found the staff to be very friendly."
    • 8.3 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.2 "92% liked the proximity to shopping."
    • 7.6 "High value."
    • 4.7 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.4 "76% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      0.0 "100% thought they were poorly maintained."
    • 3.6 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.9 "51% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."

    Overall rating

    8.5 Excellent
    based on 140 reviews
    • 9.0 "Terrific location."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.3 "Food is delicious."
    • 8.1 "Vibe was good."
    • 7.7 "High value."
    • 5.5 "Rooms are ok."
    • 4.3 "Not very comfortable."
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    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou

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