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Hangzhou E M Grand Hotel

8 Wensan Road, Hangzhou 310012, China
+86 571 8998 8888

₹ 3,564+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

9.0/10 Excellent
based on 3,030 reviews

Review highlights

  • 8.6
  • 8.2
  • 8.0
  • 4.1

Good to know

  • Clean rooms
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    About

    With a stay at Hangzhou E M Grand Hotel, you'll be centrally located in Hangzhou, convenient to Zhejiang Museum of Natural History and West Lake. This 4-star hotel is within close proximity of Hangzhou Opera and Wulin Square.

    Rooms

    Make yourself at home in one of the 180 guestrooms featuring refrigerators and minibars. Computers, complimentary high-speed (wired) Internet access, and pay movies provide entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Take advantage of recreational opportunities offered, including a spa tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a hair salon.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Hangzhou? This hotel features 323 square feet (30 square meters) of event facilities.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Room service
    • No smoking
    • Beauty salon
    • Coffee shop
    • 24 hour front desk
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 3,030 reviews
    • 8.6 "Location is great."
    • 8.2 "Good value."
    • 8.0 "Great service."
    • 7.9 "Good breakfast."
    • 7.7 "Good cleanliness."
    • 4.1 "Not very comfortable."
    • 3.4 "Internet is poor."
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    Overall rating

    8.8 Excellent
    based on 424 reviews
    • 8.7 "Location is great."
      9.3 "Easily accessible by car, said 93%."
    • 8.0 "Great service."
    • 8.0 "Breakfast is good."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Rooms are ok."
    • 4.5 "Not very comfortable."
      3.6 "64% said rooms were small."
    • 3.8 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 636 reviews
    • 8.3 "Good value."
    • 8.2 "Breakfast is good."
    • 8.2 "Location is great."
      9.0 "Easily accessible by car, said 90%."
    • 7.8 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 5.9 "Rooms are ok."
    • 4.0 "Not very comfortable."
      2.9 "71% said rooms were small."
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    Overall rating

    8.6 Excellent
    based on 1,818 reviews
    • 8.7 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.5 "95% liked the proximity to shopping."
    • 8.2 "Good value."
    • 8.0 "Breakfast is good."
    • 7.9 "Good service."
      8.4 "84% thought the service was very professional."
    • 7.4 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 4.3 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.1 "79% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      1.3 "Air conditioning was criticized by 87%."
    • 3.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
    • 3.2 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.8 Good
    based on 151 reviews
    • 8.8 "Location is great."
    • 7.4 "Good service."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.2 "Rooms are ok."
    • 4.0 "Not very comfortable."
      3.1 "69% said rooms were small."
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou

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