Overview

Best Western Raphael Hotel Altona

Präsident-Krahn-Straße 13, 22765 Hamburg, Hamburg, Germany
+49 40 380 240

₹ 5,064+

Overall guest ratings

7.8/10 Good
based on 726 reviews

Review highlights

  • 9.4
  • 9.2
  • 8.8
  • 5.7

Good to know

  • Great reception
  • Friendly service
  • Train station is close

Nearby

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    About

    Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station, only 1500 m from the Hamburg-Altona Cruise terminal - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. Our hotel is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route (

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Business centre
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 726 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      8.1 "Easily accessible by car, said 81%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 8.6 "Breakfast is good."
    • 6.5 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.7 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      5.4 "54% thought the bathroom was big enough."
      6.5 "For 65%, maintenance was acceptable."
      6.9 "Only 69% thought the furniture was functional."
      5.0 "For only 50%, the tv was ok."
    • 4.5 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "Air conditioning was criticized by 58%."
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    Overall rating

    8.1 Excellent
    based on 392 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.9 "Food is delicious."
    • 8.7 "Breakfast is good."
    • 7.2 "High value."
    • 6.5 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.5 "For 65%, maintenance was acceptable."
      5.5 "55% thought the bathroom was big enough."
    • 5.0 "Average comfort."
      4.7 "53% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
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    Overall rating

    8.3 Excellent
    based on 58 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.7 "Breakfast is good."
    • 5.5 "Rooms are ok."
    • 4.2 "Not very comfortable."

    Overall rating

    7.6 Good
    based on 101 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.0 "Breakfast is good."
    • 5.2 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 4.2 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."

    Overall rating

    7.7 Good
    based on 174 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Food is delicious."
    • 8.7 "Breakfast is good."
    • 5.4 "Rooms are ok."
    • 4.7 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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