Book Europcar hire cars in San José del Cabo

Reviews for Europcar in San José del Cabo

Recent reviews

Traveller rating

Wonderful

0

Very Good

0

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

6

6.0

Pickup took a long time. Rental agency charged me $160 for the most basic insurance and said it was mandatory. I paid $23 through Kayak.Reviewed 9 Aug 2023

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4.0

The biggest problem is the bait-and-switch between the reservation price (which was supposed to be $33 total) and the actual amount I needed to pay including required insurance ($180). I have rented many cars and I do understand that, outside the U.S., I sometimes need to add insurance beyond my own personal car insurance and coverage provided by my credit card. But it shouldn't be almost 6 times the quoted price. Kayak really should ban this kind of behavior onits platform. Additionally, the inside-the-store shop was disorganized and confusing. (I live in Mexico and speak Spanish, so this isn't a language issue.) The woman outside who processed the drop-off was friendly and helpful. EuropCar is clearly a lower-tier rental car company.Reviewed 24 Feb 2023

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2.0

The cost of the rental was reasonable. I had also paid $165 for third party vehicle insurance. But once I showed up to pick up the vehicle, the mandatory liability insurance was over twice the cost of the vehicle rental cost. Plus, if you don't take their collision insurance, they require a hold on your credit card for thousands of dollars. Will never rent from them again.Reviewed 18 Sep 2022

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2.0

Dishonest about insurance Drop off agent tried to extort $75 or miss my flight.Reviewed 23 Aug 2022

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2.0

Picking up the car was a very long process. Has to endure the sales of signing up for presentation to reduce the price of the local insurance .... $425/week for a minimum coverage!!! .... although it seemed to be negotiable. Apparently you reserve the car at a low rate and pay a high local insurance at check out!!Reviewed 26 Jun 2022

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2.0

They put a hold onto my visa for 14,000usd for insurance reasons. The car was returned and the hold removed but they charged my visa 14,000usd at an exchange rate that was not good. Then they instantly refunded my 14,000usd same day all after I returned the car. I lost over $1000 Canadian in that transaction that should have only been a hold and my card never charged. I can’t get ahold of the Europe car Mexico and I have emailed europcar and am waiting for a reply. I also sent all my forms to QEEQ for a dispute. Please help me get my $1000can dollars back.Reviewed 16 May 2022

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6.0

A brand new Kia did a great job. Yet high insurance charge was not communicated when booking. Extra gas charge was made on drop off without communication, while returning gas was the same level as picked up.Reviewed 29 Dec 2021

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3.9

I paid $80 for the car and $108 for insurance on the car, not goodReviewed 10 Oct 2021

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1.9

They wanted to charge 2x the stated rate for insurance. After negotiating for an hour we got it down to about 100 extra dollars. Upon returning the car another couple was complaining about the same thing. Stay awayReviewed 18 Jul 2021

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3.6

Pros:drop off was easy and when shuttle was going late, the guy offered to drive me to terminal, but then the shuttle showed up.Cons:1. They forced me to buy the more expensive insurance. They wouldn't rent the car unless I did. Another lady refused and they let her go, so my rental ended up costing 3x. 2. It took forever to get the car because they kept forcing the up-sell, while the family was waiting. It felt like a mafia run rental agency. 3. The car didn't have a front license plate and instead had this big piece of paper pasted to front windshield that obstructed passenger view.Reviewed 2 Jan 2020

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6.8

Pros:OK priceCons:Slow check in and out, forced to buy insuranceReviewed 9 Dec 2019

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3.6

Cons:Terrible service! They said it was mandatory to buy their insurance and that my card wasn’t enough. I asked Juan (supervisor) to show me where in their policy it stated this and he went to reach for it but then he said that the paperwork was moved by someone and he couldn’t show me. The folder with all their company policies was right in front of us but he refused to open it and show me. A total scam by these workers there!! I rented with Ace and they didn’t force anything on me 3 days before. Terrible customer service! Never rent here again!Reviewed 12 Nov 2019

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• What is the most popular car hire from Europcar in San José del Cabo?

  Intermediate (Jeep Renegade or similar) is the most frequently booked car hire type from Europcar in San José del Cabo.

• How many car hire locations does Europcar have in San José del Cabo?

  Europcar has 3 hire locations in San José del Cabo. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Los Cabos airport (SJD)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes