Car rental at San José del Cabo Los Cabos Airport

Driver's age: 26-65
Fri 8/3
Fri 15/3

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Cheap car rentals at Los Cabos Airport

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Top tips for hiring a car at Los Cabos Airport

  • Booking a car rental at San José del Cabo Los Cabos Airport (SJD) is an ideal way to explore the southern tip of the Mexican Baja California peninsula. You can drive along the world-renowned beaches at your own leisure. Also, in a San José del Cabo Los Cabos Airport car rental, you can access major roadways that can take you to quaint towns and natural wonders throughout the region. In a San José del Cabo Los Cabos Airport car rental, you can enjoy your Mexican adventure on your own terms.
  • In order to secure a car rental at San José del Cabo Los Cabos Airport, you will need your passport, a valid driver's license that has been issued in the US, and a major credit card. Also, be prepared to purchase insurance from the rental car company. You need to be at least 25 years old in order to rent a car in Mexico. There are no exceptions or fees for younger drivers.
  • If you are meeting friends or family at San José del Cabo Los Cabos Airport, and you need to wait in order to collect your rental vehicle, the airport offers several services and amenities that can help you pass your waiting time both pleasantly and constructively. The San José del Cabo Los Cabos Airport has exclusive lounges where you can wait in comfort, and you can gain access either by paying at the door or with a prepaid lounge pass. This airport also provides free Wi-Fi, currency exchange facilities, ATMs, duty-free, restaurants, shops, facilities for babies and children, and so much more.
  • There are a few things to be aware of as you are driving your San José del Cabo Los Cabos Airport car rental. The roads around Cabo San Lucas have frequent speed bumps or topes. The streets in Mexico, other than the main streets, are not very well-lit, so you might want to consider not driving at night. When you're driving between cities, you will often have the choice of driving on free (libre) roads or toll (cuota) roads. Even though the toll roads are more expensive, they tend to be safer. There is no self-pump gas in Mexico, and the gas station attendants usually work for tips. So, be sure to tip the attendant when you stop for gas.
  • Book your car hire at Los Cabos Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Los Cabos Airport

  • Where can I find the counters for car rental at San José del Cabo Los Cabos Airport?

    You can find the counters for car rental at San José del Cabo Los Cabos Airport in the arrivals area. In both terminals, you will find the counters for car rental just after you pass through customs. These counters will be right near the exit doors. Car rental agencies at the airport include Hertz, Avis, Budget, National, Enterprise, Alamo, Europcar, Fox, U-Save, Payless, Dollar, and Thrifty. To make your travel plans as easy as possible, consider booking your car rental before you arrive at the airport.

  • Can I use my own insurance to cover my car rental at San José del Cabo Los Cabos Airport?

    No. Mexican insurance is required on rental cars. Therefore, when you book a car rental at San José del Cabo Los Cabos Airport, you will have to use the insurance provided by the rental car company. You will be required to buy collision insurance, but you should obtain more coverage than that, just to be on the safe side.

  • Where are the rental vehicles parked and where can I return my rental car?

    Once you have completed all administrative details and collected your keys at the counter for car rental at San José del Cabo Los Cabos Airport, exit the arrivals area to the arrivals sidewalk outside. Here, you will catch a shuttle to your car rental agency. The shuttles are free and tend to operate regularly. The shuttle will take you to your agency location, where you will get your rental car. When it is time to return your San José del Cabo Los Cabos Airport car rental, you will drop it off at the agency location where you picked it up, and you will then catch a free shuttle back to the airport terminal.

  • Which car rental companies will pick you up at Los Cabos Airport?

    Car rental companies that offer shuttle or pick-up services from Los Cabos Airport to off-airport locations include Ace, Alamo, America Car Rental, America Car Rental, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, and Europcar.

San José del Cabo Los Cabos Airport car rental reviews and directory

Alamo

6.9

Best rated

Cleanliness

7.9

Comfort

7.4

Pick-up/Drop-off

7.2

Value for money

6.0

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Calle Julio Pimentel Green Mza

+52 624 146 1900

Monday05:00 - 23:45
Tuesday05:00 - 23:45
Wednesday05:00 - 23:45
Thursday05:00 - 23:45
Friday05:00 - 23:45
Saturday05:00 - 23:45
Sunday05:00 - 23:45
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6.0 Okay

Sep 2023

KAYAK
Car was a little old, didn’t even have auto on -off lights.

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Friendly and helpful, from the airport shuttle driver to the desk and fleet teams.

4.0 Mediocre

Feb 2021

KAYAK

Cons:

Bait and switch. Quoted $185 then got there and all of a suden it’s $405. You guys suck

4.0 Mediocre

Jan 2021

KAYAK

Cons:

Mandatory insurance and other fees took my quoted price from $155.95 to $371.74. That's more than double the price I was told in Kayak. I don't think I'll be back.

2.0 Poor

Dec 2020

KAYAK

Cons:

Price increased over double the amount quoted once there to pick up the car. Of course, they also claimed they didn’t have the car as described available as well. We left and went to Avis! Love Avis in Cabo.

8.0 Very Good

Dec 2020

KAYAK

Pros:

Staff was friendly.

Cons:

All good.

1 out of 17

Budget

4.8

Mediocre

50 reviews

Cleanliness

7.1

Comfort

6.4

Pick-up/Drop-off

6.1

Value for money

3.5

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Carretera Entronque Al Apo

+52 624 146 5564

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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4.0 Mediocre

Jan 2024

KAYAK
I made reservation knowing it was going to be $150 including fees and taxes. We had to extend one more day due to flight cancelation, which added $50. However, other taxes and fees added so I ended up paying $275 somehow?

6.0 Okay

Jan 2021

KAYAK

Pros:

car was comfortable

Cons:

The price of insurance and also upon driving the car, we found it had acceleration problems.

8.0 Very Good

Feb 2020

KAYAK

Pros:

Car was clean and everything worked properly.

Cons:

We were offered an upgrade at no cost then when we brought the car back, that information was not entered into the computer so the counter person tied to charge us more until the manager came and remembered that he gave us a free upgrade.

4.8 Mediocre

Nov 2019

KAYAK

Cons:

Insurance is a scam. I have coverage through my credit card however they claimed I needed to present WRITTEN evidence of coverage in Mexico or would have to pay for their insurance. This was never disclosed in advance via reservation or when I called Budget to confirm reservation and any special insurance requirements.

2.0 Poor

Nov 2019

KAYAK

Cons:

Having the vehicle I reserved. I reserved a SUV and when I arrived at 3:30 they only had 2 vehicles available (compacts) , I refused to accept either one and had to wait and hour for the next suitable vehicle a full size sedan to be returned, fueled and cleaned. Budget and I was lucky that I didn’t slice open the oil pan or dropped the transmission on the rutted and rocky dirt roads to my destination of Cerritos Beach north of Cabo. That office needs more inventory of vehicles with basic safety features like back up camera, blind spot warning or any sensors period not available on even their premium vehicles. Then replace some of the indifferent and drag-*ss employees who contributed to the hour long wait!

5.2 Fair

Apr 2019

KAYAK

Pros:

The car was new and comfortable and clean.

Cons:

Beware of Budget trying to steal your money! They bait & switched us and in the mountains of paperwork we signed had us sign for an amount we didn’t agree upon and our rental went from $130 to $788! We felt scammed.

1 out of 14

Economy Rent a Car

4.3

Mediocre

34 reviews

Cleanliness

5.4

Comfort

4.9

Pick-up/Drop-off

4.5

Value for money

4.4

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular Km 43.5 Nave 2, local 7A

+52 624 215 3021

Opening times not available

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2.0 Poor

May 2021

KAYAK

Pros:

The car was OK, had to jump it once because it couldn't stand the radio on and the car was very weak and sounded like it had some transmission problems. But it did it's job, can't expect much from a Renault

Cons:

I made the reservation for $70 for all 5 days, thought it was a great rate. When we got there they said there was a mandatory insurance that jumped the price to OVER $250 for 5 days. Why are we booking at such a low rate and believe that is the TOTAL price as the website says then figure out we need to pay 4x the price at the spot. Then I extended for another 2 days and it was over $120 for the 2 days. Super misleading and that is definitely Kayak's fault for quoting such low rates, I wish they would honor the rate that I was quoted before I made my way to Mexico and got ripped off because I needed a car. Literally everyone was complaining about the huge insurance rates at the store.

4.0 Mediocre

Apr 2021

KAYAK

Pros:

Drop off was easy.

Cons:

The required insurance wasn’t include in the upfront price and the cost was doubled when insurance was added. The car was a piece of junk, including drivers side large crack in the windshield, no power, one tire almost bald.

2.0 Poor

Jan 2020

KAYAK

Pros:

nothing

Cons:

Everything. I reserved a Jeep Wrangler for a quoted price of $44.60/day. When I arrived they told me they don't even have any Jeeps, instead they would rent me a Renault for $107/day. It is completely unacceptable that they chose not to honor the reservation and tried to charge me extra for an inferior vehicle.

5.6 Fair

Dec 2019

KAYAK

Pros:

YES

Cons:

The car had a bad starter==half the time we wondered if we would evero get the key to turn on. Missing left front hubcap when we picked up car Insurance was a scam. $1100 USD Will not rent again from you

3.6 Poor

Nov 2019

KAYAK

Pros:

Staff was friendly

Cons:

The car was absolutely not in the class that we ordered

2.0 Poor

Nov 2019

KAYAK

Pros:

Lousy

Cons:

Crooks

1 out of 9

Europcar

4.2

Mediocre

32 reviews

Cleanliness

6.1

Comfort

5.8

Pick-up/Drop-off

4.2

Value for money

4.1

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

International Airport

+52 624 123 2283

Opening times not available

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2.0 Poor

Dec 2023

KAYAK
Renting a car in Mexico is a rip off. Once you think you have secured a rental fee you get hit with not only one type of insurance coverage BUT 3. So your rental ends up being very expensive. If you have a credit card that can cover your basic needs, IT IS NOT ENOUGH to satisfy the do call coverage. In addition, they send you a letter telling you that because of high demand your vehicle is not available, BUT they a wonderful upgrade for 3 or 4 times as expensive. We ended up renting from a different vendor, and ended up being less expensive and my credit card satisfied the basic coverage. However, we had to sign o declination on all other additional BS.

3.6 Poor

Jan 2020

KAYAK

Pros:

drop off was easy and when shuttle was going late, the guy offered to drive me to terminal, but then the shuttle showed up.

Cons:

1. They forced me to buy the more expensive insurance. They wouldn't rent the car unless I did. Another lady refused and they let her go, so my rental ended up costing 3x. 2. It took forever to get the car because they kept forcing the up-sell, while the family was waiting. It felt like a mafia run rental agency. 3. The car didn't have a front license plate and instead had this big piece of paper pasted to front windshield that obstructed passenger view.

6.8 Okay

Dec 2019

KAYAK

Pros:

OK price

Cons:

Slow check in and out, forced to buy insurance

3.6 Poor

Nov 2019

KAYAK

Cons:

Terrible service! They said it was mandatory to buy their insurance and that my card wasn’t enough. I asked Juan (supervisor) to show me where in their policy it stated this and he went to reach for it but then he said that the paperwork was moved by someone and he couldn’t show me. The folder with all their company policies was right in front of us but he refused to open it and show me. A total scam by these workers there!! I rented with Ace and they didn’t force anything on me 3 days before. Terrible customer service! Never rent here again!

2.0 Poor

Oct 2019

KAYAK

Cons:

I never got the car, they tried to get me for more money when I arrived. I have rented several times and used third party insurance to cover the car. They insisted that the purchased insurance would not cover anything, they really tried to scam me. They started quoting insurance in the excess of $1300 until I was fed up with their approach and they tried to offer me coverage for$100 walking out the door. Internationally I will rent from My resorts from this point forward!!!! Word to the wise! Had I not rented before I probably would have believed them like I seen many others do!

6.8 Okay

Jun 2019

KAYAK

Pros:

They didn't communicate price very well. We were originally told $25-30 per day when we called them. When we got there it was almost twice that, plus they wanted a $500 deposit they didn't tell us about. They ended up giving us the car for close to what they originally said plus a $300 deposit

Cons:

Communicate pricing more clearly from the start next time and mention the deposit. I also blame kayak for not posting pricing through the app. It originally said our trip would cost $4, which obviously isn't accurate. Have baseline pricing quoted at the very least including insurance.

1 out of 10

National

7.1

Cleanliness

7.9

Comfort

7.5

Pick-up/Drop-off

7.5

Value for money

6.7

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Ctra Transpeninsularramal 43 5

+52 624 146 5021

Monday05:30 - 23:00
Tuesday05:30 - 23:00
Wednesday05:30 - 23:00
Thursday05:30 - 23:00
Friday05:30 - 23:00
Saturday05:30 - 23:00
Sunday05:30 - 23:00
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9.6 Wonderful

Dec 2018

KAYAK

Pros:

They didn't push the insurance too much. The place was clean. People were very respectful and prompt.

Cons:

The sites said that the rental was in the airport but we had to take a ride. Not a big deal but it s best to be transparent.

3.6 Poor

Nov 2018

KAYAK

Pros:

Location was near the airport.

Cons:

Car was advertised as $94 for a week. I was forced (not asked) to pay for extra "mandatory" insurance of $16/day. This increased the total to $204. I was told by the representative at National Car Rental at the Cabo San Lucas airport that I could not rent the car unless I paid the extra insurance fee and that it was Mandatory. None of that information was on the site where I made a reservation. I believe the representative gave me false information and I'm going to report it to the Washington Post travel section. I took pictures of the agreement I had to sign.

4.4 Mediocre

Apr 2017

KAYAK

Pros:

The price I saw on my online booking! $10/day for a 2016 Chevy Malibu! Returning the car was quick and easy!

Cons:

The ACTUAL price I had to pay when I arrived because Mexican law requires the purchase of some Mandatory 3rd-Party Liability insurance which added 200% to the price of my daily rental. An additional $20/day. Customers should really be informed about this in advancen, as this can easily be taken into consideration during the online booking process. Also, my Emerald Club number was not connected to my reservation and I really had to negotiate HARD with the agent to get them to add it to my account. Was there an option to do this during the reservation? I don't recall. As a frequent National/Emerald user this was disappointing. Finally, clearing Mexican customs & immigration was less hassle, paperwork and time consuming than renting a car which I would have found hilarious if it wasn't so annoying. Would give 0 stars if I could! Also, the shuttle bus from the terminal has back doors for a reason. The staff should f***ing use them instead of piling everyone in the side, then cramming the luggage in so all the passengers are stick inside. Let the people go in and out the back DUHHHH!!! Okay... rant finished, but seriously those are legitimate points!

4.0 Mediocre

Apr 2017

KAYAK

Cons:

Advertised as $83 for the week but ended up being almost $300 with "mandatory" insurance. Bait and switch

5.2 Fair

Jan 2017

KAYAK

Pros:

New car, clean, works.

Cons:

They claimed that the car I reserved wasn't available (it was) and charged me extra $20/day for a crappy car, plus the insurance surcharge. This was very expensive.

6.0 Okay

Dec 2016

KAYAK

Pros:

Booked online for 6 days economy for 234.00 at counter total was 567.00... Not reliable pricing and 1 hour wait for them to prep. Car

1 out of 4

Avis

7.0

Cleanliness

7.5

Comfort

7.5

Pick-up/Drop-off

7.0

Value for money

6.5

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Carr Transpeninsular Km 43.5

+52 624 146 0046

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30
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10.0 Wonderful

Mar 2021

KAYAK

Pros:

Staff was friendly and helpful.

10.0 Wonderful

Jan 2021

KAYAK

Pros:

Price was good, staff was helpful. Car was clean. Mexico 3rd Party insurance was included. Able to decline CDW with credit card coverage as long as a hold was placed on credit card.

Cons:

Make sure you fill out the paper to mark all dings, dents and scrapes on the car before taking the car.

2.0 Poor

May 2019

KAYAK

Pros:

Nothing to like

Cons:

They made me wait 45minutes to tell me that they didn't have the card I booked in advance

8.0 Very Good

Feb 2019

KAYAK

Cons:

Upon return, they refused to release the hold on the credit card, saying that one of the headrests was missing. Also, there was a missing plastic cover in the passengers foot well that they want to charge me for. At check-in, they seemed very relaxed about the condition of the vehicle. Document!

4.4 Mediocre

Oct 2018

KAYAK

Pros:

The car itself was clean and functioned as expected.

Cons:

I show up to Pueblo Bonito Rose on the date I scheduled my rental pick-up (the date and location had already been pre-selected) and the hotel concierge tells me that Avis is closed on Sundays. Why did the website allow me to schedule the pickup on this date? Pueblo Bonito was nice enough to call Avis' other location nearby and I spoke with Avis on the phone, they sent a guy with my rental. He said he'd be there in 10 minutes, that was a lie, I waited at least half an hour. They provide a wifi box which is kinda neat, but the guy gave it to me without a charging cable and I wasn't able to charge it, so this was only useful on the first drive, after the first day of using it, it died and was useless. He told me upfront that there was no charging cable, so I was aware of this and said ok. When I returned the car at SJD Airport, Avis asks me where the cable is. I said you guys gave me the wifi box without one. They said that because there weren't any notations of the missing cable that they would have to charge me, at this point I was pretty upset. I'm just trying to drop of my car so we can catch our flight back home and now this nonsense. Long story short I spoke with the manager and flat out told them, "no, I'm not paying for a cable that we were never provided with which made this wifi box useful for only one trip" I didn't end up having to pay for the cable but then I got screwed on having to pay for a full tank of gas when I only used 1/4 of the tank, so I might as well have paid for the stupid cable. Avis never once told me anything about extra charges for gas, I guess this can be assumed but being that this was in Mexico and the first time I rent a car there, I didn't assume the rules were the same. I would've put a few bucks worth of gas to replenish the tank had i known I was going to have to pay the full price of a tank. Terrible experience!

8.0 Very Good

Oct 2018

KAYAK

Cons:

They really try hard to push you on buying the insurance. In fact, they mislead you to the point of pushing outright fabrication (lying) that you are legally obligated to purchase insurance from them (which is not true.) This caused picking up the car to take far longer than it should, as when I got the contract, they had added insurance that I had not asked for, and I had to have them correct it, and go through the whole process again.

1 out of 3

Payless

6.0

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

6.0

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Aeropuerto Intl De Los Cabos

+52 624 146 5290

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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6.0 Okay

Nov 2019

KAYAK

Cons:

Long waits to get vehicle. We waited about an hour to get our vehicle and there were only 3 people in front of us. They attempted to charge us for a scratch on the vehicle but we took photos of all the original scratches.

5.2 Fair

Aug 2018

KAYAK

Pros:

Car was excellent as was service.

Cons:

I chose Payless because of price. Supposedly $175 for a weekly rental. That they agreed was the confirmed price. When I declined the insurance as I always do, since I have insurance on my credit card, I was told they would only allow this if I could produce a letter proving I had insurance from the credit card company. Or I could bring it later to one of their offices. Since I didn't have access to a printer this was not possible. Payless then charged an additional $18/day or $125 for the week for "insurance". This essentially doubled the cost. I have rented from Fiesta in downtown San Jose before at a much cheaper price. We only chose Payless since we arrived with heavy suitcases and wanted a rental car from the Los Cable airport. We won't be renting from Payless again.

3.2 Poor

Jan 2018

KAYAK

Pros:

Car was ok

Cons:

Charged $40/day for "mandatory insurance" which was not mentioned before hand.

4.0 Mediocre

Jul 2017

KAYAK

Cons:

I rented a Jetta for 3 usd per day, but it turned ou that third party insurance ( basic by the way) is 33 usd per day. I think this is how they get you yo rent with them and then hike up the price. Also I came with the tank half full and they were charging me 70 usd to fill it up. In MEXICO that translates to 3.5 times the cost of gas. I took it myself given the price.

4.0 Mediocre

Apr 2017

KAYAK

Pros:

The service was good. Jorge was helpful.

Cons:

Insurance and fees came to $130 for 2 days. It was not inexpensive.

4.0 Mediocre

Apr 2017

KAYAK

Pros:

We returned our car to Budget

1 out of 3

Sixt

5.3

Cleanliness

5.2

Comfort

5.2

Pick-up/Drop-off

5.2

Value for money

5.4

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular

+52 624 172 2304

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30
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2.0 Poor

Sep 2022

KAYAK
They didn't have the car that I reserved and paid for. They wanted to upsell me on a SUV they had. Why do I need to pay more when they didn't have what I reserved? They try playing games by asking for ridiculously priced insurance and deposit.

6.0 Okay

Aug 2022

KAYAK
I’ve only been to and seen newer and cleaner Sixt facilities and cars. Cabo location was a disappointment in both categories. I’m guessing Mexico has a different level of standards?…

2.0 Poor

May 2021

KAYAK

Cons:

Even though I already had an 11-day reservation and insurance covered by my own personal policy, they tried forcing me to either accept a $2000 deposit taken on my card or scam me into getting their insurance which was twice the amount per day of the rental itself. Given those choices, I refused the rental altogether and made alternate arrangements.

2.0 Poor

May 2021

KAYAK

Pros:

They charged me much, much more than kayak told me they would.

8.0 Very Good

Jan 2023

KAYAK
Car felt old.

6.0 Okay

Jan 2023

KAYAK
They want to charge me for a new tire when Mexico has huge potholes everywhere

1 out of 4

Routes Car & Truck Rentals

4.2

Mediocre

5 reviews

Cleanliness

4.2

Comfort

4.2

Pick-up/Drop-off

4.5

Value for money

4.0

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Acceso al Aeropuerto M-14C L-05 Col. Las Veredas

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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4.0 Mediocre

Mar 2022

KAYAK
We had a mechanical breakdown 70km from the rental location. Checkin was tedious with many forms and contract pages to read if one was fluent in Spanish and had an extra hour, staff was completely unhelpful and said we were “on our own” because we made a short trip on a sand road which was stated not to do, but we didn’t see this disclaimer in the contract. NO NELP AT ALL is what they told us. We managed to have a very helpful local get the car started again some problem in the system which staff of this company said was completely and totally our problem to fix. We did with the local and got back to Cabo after being stranded for 5 hours. Car did not start again and we contacted the agency who again said it was our fault and responsibility. Had another mechanic come to the hotel in the morning and managed to get it started (no promise if it would start again) and drove to airport, leaving car running while filling up the gas, and returned it. Agency stated we would be billed for this repair. Cheap agency that overcharged for insurance, had a car with 64000km, bald tires, damaged interior a/c controls and management with attitude! Strongly suggest NOT USING THIS AGENCY Routes or sister company. We won’t use this again! Very displeased to say the least!!!

2.0 Poor

Dec 2021

KAYAK
They forced me to buy regular Liability Insurance (not SLI) for 20 dollars per day. This is supposed to be included in the car rental price as per car rental regulations in Mexico.You can add SLI if you want more coverage. I initially refused to pay so they would not rent me the car. I went to Budget car rental down the street and they verified the car rental fee includes the basic Liability Insurance as required by law. Of course Budget would rent me a car but at “walk-in” prices which was substantially more than the on-line deal I was supposed to get at Routes. So, I returned to Routes, told them what Budget said and they said I still had to buy Liability Insurance which I had to do. My opinion is Routes is a sham company in business to extort travelers illegally and should be shut down. I will be challenging the MasterCard charge for the car rental. Ken Burger

2.0 Poor

Dec 2021

KAYAK
The price quoted is very cheap and states "total cost". However, when you pick up the car you are required to pay over $200 for insurance. The "total cost" should include insurance!

4.0 Mediocre

Nov 2021

KAYAK
Was nobody in the office when we got there, things were pretty unorganized in the office, insurance was very expensive and confusing, car was fine and ran well. In the end they kept our deposit and said they couldn't find it was over $400!

10.0 Wonderful

Oct 2021

KAYAK
Across from the airport. Very easy access. Everyone was helpful and professional. Great prices as well.

1 out of 2

Ace

4.0

Mediocre

22 reviews

Cleanliness

6.0

Comfort

4.6

Pick-up/Drop-off

4.0

Value for money

4.6

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular

+52 624 199 1042

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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2.0 Poor

Jan 2024

KAYAK
The car was not available. They were trying to hard sell us larger cars or smaller manual cars for arguably more money.

10.0 Wonderful

Apr 2018

KAYAK

Pros:

Easy pick up close-by nice new cars

Cons:

I call it the Mexico Shuffle because it always seems It's a bait and switch I am now a custom too this business practice Obviously when I rented the car through kayak it was $5 per day not even a Mexico can you get a car for $5 a day I knew that they were going to sell me a damage waiver the know where on the website could I find that information I actually called the location and got the exact price per day which was $35 plus the $5 as advertised so is about $40 per day for a midsize SUV which are required for off road dirt road travel Just to be fair all the car companies seem to do that even if I tell him I did not want to damage waiver that American Express credit card covers me and my automobile insurance covers rental cars and in fact my homeowner's policy has a line item in it for Rental Car Coverage which is rather minimal but it is there

4.0 Mediocre

Aug 2017

KAYAK

Pros:

The car, while it was a new car, still was not the car that we reserved. We reserved a Nissan Maxima for 4 adults and got a KIA Sorento

Cons:

This was my first use of the Kayak site and we reserved a car for a week out of Cabo. The car was not what I ordered (a smaller KIA instead of a Nissan). The real problem was that as soon as I reserved it, I received an email from an insurance company, Allianz, that offered to sell me insurance. I purchased the insurance, but ACE rental would not recognize that insurance. I had to purchase another insurance policy through them at 3 times the price or not get the car.

2.0 Poor

Jul 2017

KAYAK

Pros:

Not much. Starting with the (initial) airport shuttle ("Ace badged"), which delivered me to a 35 minute wait, at the (wrong) office. Once we took (other) shuttle, I was offered a Kia "Forte"(instead of the VW Jetta-Full Size or "similar"). My reservation stated Then, instead of the $30.69USD, that my reservation stated, I was given a choice of $180.69USD (with a $2500.00USD "Hold", and final charge on my credit card), or $215.51USD, for an $800.00 "Hold", and final charge on my credit card.

Cons:

I did not appreciate the disorganization, the need to go to (2) different office locations, the waiting in line (at each of those offices), for a total of 50 minutes, the type of car that I was rented, (i.e.smaller than the car class that I reserved), or the ("Surprise!!!") additional charges that were somehow acceptable, and explained by, the "Terms and Conditions". While "Additional Charges may apply for required insurance, when the "required insurance" is 6 times the cost of the rental, something is wrong.

10.0 Wonderful

Jun 2017

KAYAK

Pros:

everything was as advertised with no glitches

Cons:

It is unfortunate that all the insurances need to be so expensive

10.0 Wonderful

May 2017

KAYAK

Pros:

Ramona Alvarez in cabo san lucas was a great help and everything went well.

1 out of 6

Firefly

3.3

Cleanliness

4.8

Comfort

3.7

Pick-up/Drop-off

4.6

Value for money

2.4

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Carr. Transpeninsular Km 43.5

0180 0709 5000

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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6.0 Okay

Jul 2022

KAYAK
Rate for car was great but where they get you is the insurance! Don’t let them rob you!!

2.0 Poor

Nov 2021

KAYAK
They did not have the car I reserved!!!!

1.9 Poor

Jun 2021

KAYAK
Never rent from Firefly (aka Hurtz). Our total on pick up was TWICE as much as the price quoted with our reservation, and they call a Nissan Kicks (small cross over model) a full size SUV - barely fit 3 people comfortably. Two thumbs down, don’t be a sucker and rent from Firefly.

2.0 Poor

May 2021

KAYAK

Pros:

Nothing - the car reservation wasn’t honored - please contact me as very unhappy as had to spend an additional 200 dollars to find a car last minute. Relied on kayak to deliver but instead got the opposite - a major penalty and lots over an hour looking for a car.

4.0 Mediocre

Apr 2021

KAYAK

Pros:

The staff was friendly and drop off was quick and easy.

Cons:

There needs to be more information for future customers on additional fees NOT mentioned in the advertising when booking a rental car in Mexico. Although my credit card covers collision, it did not cover liability in Mexico. It was not known to me and to other customers to my left and my right at the counter, while I was working on getting the contract worked out. The daily advertised prices are steep and will cut into peoples budget. I understand that I have to play the game, but it is very disappointing that I find this out at the counter and not before.

4.0 Mediocre

Apr 2021

KAYAK

Pros:

The staff was super awesome and friendly, wait time was insanely ridiculous- we waited over three hours from the time we got dropped off by the shuttle until we we drove out. I’ve rented cars in other countries and this one by far one of the slowest processes ever. And remember the price kayak quotes is just for the car-not for everything else they throw in at the counter. My price on kayak was $188 and I ended up paying $572 all said and done. In the end it was kinda worth it all.

1 out of 5

Hertz

3.2

Cleanliness

8.0

Comfort

5.3

Pick-up/Drop-off

2.0

Value for money

2.0

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Carr. Transpeninsular Km 43.5

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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2.0 Poor

Dec 2021

KAYAK
Booked 10 months in advance for standard SUV. The offered me a compact SUV for 4 people with luggage, golf clubs etc. NOT. To get larger vehicle had to upgrade . Then their mandatory insurance and taxes are ridiculous! Original rental should have been about $2000 but ended up over $4200. Of course no one else had other vehicles available so force to rent it. NEVER rent from Hertz in Cabo unless you wish to get screwed big time!!!!!!!!!!!!!!

2.0 Poor

Jan 2021

KAYAK

Pros:

The rates are artificially low as they force you to buy very expensive insurance. Your own insurance is not allowed.

Cons:

Waited in line for almost two hours to get a car. This is not acceptable.

5.6 Fair

May 2019

KAYAK

Cons:

We were not warned about the cost/need for insurance that covers Mexico which greatly increased the cost of the rental

10.0 Wonderful

Jan 2019

KAYAK

Pros:

Very friendly staff, quick pick-up and return, clean car - was perfect for our trip!

10.0 Wonderful

Dec 2017

KAYAK

Pros:

The rental car staff was very friendly and shuttled us to and from the airport.

2.0 Poor

Jan 2017

KAYAK

Pros:

Nothing

Cons:

We had a reservation but the agent at the airport curb said they had no cars and refused to bus us to the off airport office. Never again with hertz.

1 out of 3

Enterprise Rent-A-Car

2.1

Cleanliness

1.9

Comfort

2.9

Pick-up/Drop-off

1.9

Value for money

1.9

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Ctra Transpeninsularramal 43.5

+52 624 146 5021

Monday05:30 - 23:00
Tuesday05:30 - 23:00
Wednesday05:30 - 23:00
Thursday05:30 - 23:00
Friday05:30 - 23:00
Saturday05:30 - 23:00
Sunday05:30 - 23:00

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2.4 Poor

Jul 2019

KAYAK

Pros:

The shuttle to and from airport

Cons:

Prices!!! I had a quote for $15 total rental and $11 for insurance. When I got there insurance was $30 a day. Very unsatisfied

1.9 Poor

Aug 2021

KAYAK
Ripoff. They advertise one price then jacked it up over double on site. Didn’t take the car.

Thrifty

2.1

Cleanliness

2.5

Comfort

2.0

Pick-up/Drop-off

2.5

Value for money

2.0

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carr, Transpeninsular Km 43.5

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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2.0 Poor

Apr 2021

KAYAK

Pros:

There is a reason this shows up as the cheapest rate when you search via the internet. What they don't mention is the required mexican tax liabilty insurance that for us was DOUBLE the car rental rate. Everyone at Thrifty rental was furious in line at this hidden fee. Staff was rude, lines were long. Myself, husband and four kids had to wait over an hour for a DIRTY car that was way smaller than what I reserved. Never again.

Cons:

Honest upfront pricing!

2.4 Poor

Dec 2019

KAYAK

Pros:

NO

Cons:

Didn’t have SUV I reserved and then way over charged me for a small Honda. Then when I turned the car in they tacked on additional fees. Service personnel were rude and intractable. I had plane to catch and had to pay the additional fees

7.2 Good

Feb 2018

KAYAK

Pros:

great car Nissan Versa

Cons:

Expensive Slow in returning vehicle Only 2 clerks at the desk with a long line up

8.8 Very Good

Jan 2018

KAYAK

Pros:

Price was excellent

Cons:

When picking up the rental salesman was very pushy on wanting us to purchase additional insurance. Since I am already covered by other means, I usually declined additional insurance but it was very tough to do so this time.

2.8 Poor

Jan 2018

KAYAK

Cons:

I rented a car from Thrifty recently in San Jose del Cabo. When I received the car, I was told that it was a brand new car and they quickly hustled me through the inspection process. While I was there, they tried extraordinarily hard to sell me on full coverage insurance. While I was driving the car on the highway (going more than 100 kph), the car experienced a flat tire (right passenger side front tire). It was extremely dangerous and I was able to cross the median and move to the frontage road to change the tire. When I returned the car, I was told that there were minor “scrapes” on the underside of the car and that the tire was damaged (although, there was no apparent visual evidence of damage to the tire). I was charged $US 85 for the scrapes and WAS ASKED TO PAY FOR THE FLAT TIRE ($US 50) !!! To say that I am surprised that I was asked to pay for a wear and tear item and then asked to pay for “scrapes” that may or may not have been there when I rented the vehicle (way up UNDER the front of the bumper) or could have happened when the tire went flat and I had to exit the highway in an umarked spot may be an understatement. I believe that Thrifty is not actually in the rental car business – but rather the insurance scam business. It is clear that the business model is to get people in with low rates, try and upgrade their insurance, and then charge them for faulty equipment all the while claiming ignorance.

2.0 Poor

Apr 2017

KAYAK

Pros:

Not much

Cons:

The good deal turned into an opportunity to upsell over priced insurance and screw you.

Dollar

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carr, Transpeninsular Km 43.5

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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2.0 Poor

May 2021

KAYAK

Pros:

Nothing!

Cons:

Not given someone else our reservation since we were not there on time. My SUV was given away to someone else because we did not get there at 12:00pm. Our copilot had a family emergency he Of course had to leave and we were held back for two hours. Needless to say I brought all my family (6 people) and the lady said, “Your car was given to someone else because you weren’t here by 12:00pm. Sorry.” And they did not accommodate us to anything else because they were out of SUV’s. She also said since I reserved it but didn’t pay for it they gave it away. I was so upset. Moral of the story being extra cash because we had to pay triple of what I had reserved my car or just pay the reservation online.

2.0 Poor

Apr 2021

KAYAK

Pros:

Shuttle brought us to the rental car area with 10-15 companies all located in a complex. No one was at Dollar. We walked around for a bit and the office was closed, no cars around. We ended up having to go with a random company nearby and paying much more.

Cons:

Shuttle brought us to the rental car area with 10-15 companies all located in a complex. No one was at Dollar. We walked around for a bit and the office was closed, no cars around. We ended up having to go with a random company nearby and paying much more.

5.2 Fair

Jun 2017

KAYAK

Cons:

They gave us an outrageous price for liability insurance (told My girlfriend who rented the same day she had a special of $70 for the week, while we were charged $25 per day over 7 days. We're told that was the least amount of liability insurance under Mexican law and the cheapest. Bologna!! Won't trustndillar again.

10.0 Wonderful

Apr 2017

KAYAK

Pros:

Drop off was very simple and clear cut. Price was as expected.

Cons:

Pickup was slow, but I think it is because people do not understand mexican insurance. Maybe you could do a better job of making that information available when people book cars. My car was listed at $12 for the week and ended up $189 for the week with full insurance. I knew it would not be $12, that's insane to think that will be the cost. I was actually pleased with the final cost , less than I expected. People renting for the fist time i Mexico are not prepared.

6.0 Okay

Mar 2017

KAYAK

Pros:

The cost of the rental car was something like $5 a day, but the insurance is where they get you.

Cons:

Basically traded away 3 hours of our vacation time to have breakfast and get full coverage insurance for the week. They quoted us over $500 for the insurance, if we wanted to pay it out of pocket.

4.0 Mediocre

Mar 2017

KAYAK

Cons:

The price quoted online was deceiving. It said $2 a day, when in fact it was $2 for the car but mandatory $30 a day fees... Never a nice surprise. What I expected to cost $4 ended up costing $72...

Mas By Mex

8.0

Very Good

No reviews available

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Aeropuerto de Los Cabos

+52 33 4170 8243

Opening times not available

Filters

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U-Save

7.5

Good

No reviews available

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.5

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

(SJD) Aeropuerto Internacional San Jose Del Cabo

Opening times not available

Filters

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MEXRENTACAR

5.4

Fair

No reviews available

Cleanliness

7.3

Comfort

6.8

Pick-up/Drop-off

5.8

Value for money

5.4

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Aeropuerto Intl. de Los Cabos

+52 334 170 8243

Opening times not available

Filters

No reviews available

keddy by Europcar

2.0

Poor

No reviews available

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

2.0

2 locations in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

International Airport- Col.San Jose Del Cabo

+52 624 123 2283

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30

Los Cabos Airport, Carr. Transpeninsular Km 43.5, San José del Cabo, B.C.S.

+52 624 123 2283

Opening times not available

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NU Car

3.5

Poor

No reviews available

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Cerro de los Cabos # 3513 Mza.60 lote 01 Colonia Las Veredas

+52 998 253 6110

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Advantage

3.4

Poor

No reviews available

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

San Jose del Cabo Int`l AP - Europcar Col. San Jose del Cabo

+52 297 583 0200

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

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Priceless

6.0

Okay

No reviews available

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Puerto Logistico 1A

+52 624 247 1027

Monday04:00 - 20:00
Tuesday04:00 - 20:00
Wednesday04:00 - 20:00
Thursday04:00 - 20:00
Friday04:00 - 20:00
Saturday04:00 - 20:00
Sunday04:00 - 20:00

Filters

No reviews available

CarWiz

3.6

Poor

No reviews available

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Mza 7a Lote 27 , Las Veredas, San Jose Del Cabo

+52 624 146 1033

Opening times not available

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FlexWays

No score available yet

2 locations in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular Km 43, Puerto Logistico, N2, L7 San Jo

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Los Cabos International Airport

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Sunnycars

No score available yet

2 locations in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular km.43.5

Opening times not available

San Jose del Cabo Airport

Opening times not available

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America Car Rental

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Cerro de los Cabos # 3513 MZ.60 LT.01

+52 624 146 5543

Opening times not available

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City Car Rental

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular Km 43.5

+52 998 980 0608

Opening times not available

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Deal Mobility Rent a Car

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Edificio 2 local número 7A, ,Puerto Logístico, Aeropuerto Internacional de Los Cabos, en el Estado de Baja California Sur CP.

+52 624 146 5470

Opening times not available

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Final Rentals

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

San Jose del Cabo Airport, San Jose del Cabo, Mexico

+52 624 146 5543

Opening times not available

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Fox Autorent

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

San Jose Cabo Airport Los Cabos SJD

Opening times not available

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MAS

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Aeropuerto Internacional Los Cabos San Jose del Cabo BCS

+52 33 4170 8243

Opening times not available

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Shouqi

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

International Airport

+86 10 6064 1387

Opening times not available

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335 travellers who rented a car in San José del Cabo Los Cabos Airport gave the car agency they used an average rating of 4.4

Car rental locations at San José del Cabo Los Cabos Airport

Good to know

Most popular car type

Economy