Avalon Hotel & Conference Center

Staff Very dirty and in need of updates. Lampshades had stains on them. Old tv, filthy behind furniture. Parking lot in need of security cameras.

The front desk had event flyers. Free breakfast. -the room smelled rank -the room felt dirty -the TV was older than me (I'm 22). -breakfast was free, but did not taste good at all. Ended up going out to eat breakfast elsewhere. -our first set of room keys didn't work the first time when given -the whole place is just outdated and falling apart -I honestly considered sleeping in my car as an alternative -We ended up buying a cheap comforter set from the local Walmart because the room and the bed sheets smelled so bad (even after leaving the windows open for hours and using a decent amount of Febreeze) -the parking garage was dirty and wet and sketchy -we were on the 6th floor and there were no screens on the Windows. Someone could easily just fall or jump out.

Nothing the air conditioner was not working in the hotel. It's was over 90 outside and 85 or so inside. The bathroom barely had any lights and the ceiling was like caving in and looked like someone tried to cover it. The pics of the hotel weren't accurate. The hotel air conditioner wasn't working. The bathroom was disgusting. The pics on the website didn't accurately reflect the actual hotel. The parking garage was horrible. We didn't even stay there and I finally got my money refunded. We left after 20 minutes. We will never stay here again.

very loud guests! No hot water and we weren't even compensated in any way. Pretty much told oh well by front desk staff.

The lobby and parking for free The room stunk like cat pee, the one chair in the room was stained and gross, the entire window sill, ceiling, wall around the window had severe water damage and you know it's full of mold ! The bathroom vanity front hadn't been wiped down for a cleaning in likely months. There was no food left when we went to get our continental breakfast well before it's scheduled ending time. We ended up going to buy sheets, pillows and a new comforter to use because we were scared to use the ones there.

I picked this hotel because it was middle of the road price based on what was available in the area....and yes, it was slim pickins'. I looked at the pictures but made the mistake of not reading the reviews. Honestly, the next hotel available was $125 more a night and we would only be using the room for sleeping so it didn't seem worth it. Boy was I wrong! 1) You have to be parked in the hotel lot by 4pm or you won't get parking space other than on the main road which is just as sketchy as the hotel. 2) There was vomit outside the door across the hall both when we arrived and when we left 3) Beat...everything about the place was outdated. No wastebasket in the room, thin pillows, a thinner bedspread (it was almost a sheet) no hangers for clothes. 4) There was a party raging outside our room on the veranda of the hotel. Nothing to do about that. 5) And then there was the complimentary breakfast. Food choices were slim slim slim. There was no decaf coffee and when we asked the "attendant" she said she couldn't help us, Honestly, can you believe it? I even watched the same "attendant" be asked for assistance with getting ice for a small cooler and she replied to the guest, "Yes, 'cause I have nothing better to do." It was unbelievable if I hadn't witnessed it all myself. Kayak, all I have to say is that you are not doing travelers any service by offering this as a choice. It was simply disgusting and the service was even more disgusting. Upon checkout I thought to maybe lodge a complaint with the manager but I realized that if this was the type of place they were presenting to the public every day, management surely didn't care about my concerns.

It was within walking distance to Erie Arena and restaurants. From desk clerks were helpful. Not clean, luke warm shower, lock on door didn't work. Lack of TLC. Hotel has seen a better day.

Location to arena and evening entertainment. New remodeled room. Cost to high for what your getting. Similar price to Sheraton Bayfront which is a 3.5 star hotel.

Small beds, toilet kept running, one broken elevator, clueless young girl at the front desk, small towels... just very disappointed.....

Needs some updating could be a very nice hotel. Sheets on one bed were so worn they were see thru. Street noise from people shouting to cars and trucks driving past was pretty bad.

good location. We were first sent to a room that was already occupied. We had to lug all of our belongings back downstairs to request another room. The bathroom that was by the lobby was atrociously dirty. The new room was adequate but still seemed old and not very clean.