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10.0
Fast service, Tim was great!Reviewed 29 Apr 2022
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2.0
I booked a pick-up, received confirmation and payed for additional insurance only to receive a phone call from Enterprise that they didn’t have a vehicle for me to pick up. Outrageous! I will never try to use them again.Reviewed 19 Dec 2021
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8.0
Pros:This was the only avenue for getting a car during March due to spring break and the influx of travelers due to Florida's open state status. We appreciated the price and the ability to return on the other coast of Florida.Reviewed 15 May 2021
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10.0
Pros:Staff was friendly and helpful. And the drop off process was easy and quick.Reviewed 29 Mar 2021
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10.0
Pros:everything was great.Cons:car wash working.Reviewed 21 Mar 2021
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6.0
Cons:The service light was on and the car would shake at 55mph. It smelled like cologne too. I called to switch it out and they were not able to accommodate me.Reviewed 17 Feb 2021
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6.0
Pros:Drop off super easy but noted a chip in windshield which was there when I rented. Company later apologised.Cons:Only one employee present who could process, get a car and do inspection at one time and as quickly and non attentive to detail as would allow. There should be more than one counter person.Reviewed 21 Jan 2021
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10.0
Pros:The manager called us before the rental to confirm our arrival and adjusted it based on our flight time (the office was closed in the evening). We appreciate him reaching out to confirm the reservation during the very busy Christmas season.Reviewed 31 Dec 2020
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2.0
Pros:nothing!Cons:worst experience ever! staff on airport road naples south was RUDE, NON HELPING, IGNORED CONVERSATION, NO CAR READY AS BOOKED, MALE STAFF WAS SNARLING BAD LANGUAGE AND REMARKS; I WILL NEVER WALK IN YOUR FACILITY AGAIN!!!!Reviewed 21 Sep 2020
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10.0
Pros:Everyone was friendly, car was in excellent condition, and pick up and drop off was very easyReviewed 1 May 2020
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10.0
Pros:Staff has always been helpful and friendly and very accommodating with vehicle needed..Cons:Nothing, very satisfied.Reviewed 2 Apr 2020
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2.0
Pros:Called the enterprise office when 15 minutes away to say we might be a few minutes late and asked for options (could they wait a few minutes or leave the keys?) A very unfriendly person called Emerson replied 'you will have to come back tomorrow'Cons:All unhelpful Emerson had to say was 'I'm sorry but we have to close at that time, we will be happy to help you tomorrow - but his attitude was so negative we cancelled the booking and went to Avis.Reviewed 23 Aug 2019
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