Book Enterprise hire cars in Hounslow

Reviews for Enterprise in Hounslow

Recent reviews

Traveller rating

Wonderful

17

Very Good

1

Good

1

Okay

3

Fair

0

Mediocre

0

Poor

4

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car was greatpick up and drop

get the cargreat price

car availablegreat customer

staff was very helpfulcustomer service

great servicegreat experience

2.0

I reserved online with estimate of $782.00 for an 8 day rental in London Heathrow. When I returned the car, I was charged £967.00. I didn’t agree to insurance except for tire damage. The original estimate supposedly included taxes and other fees but it didn’t include all taxes and fees. Beware.Reviewed 6 Sep 2022

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10.0

The Kia car was very nice it would have helped if there was floor mats in the vehicle.Reviewed 12 Apr 2022

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1.9

Your reservation was not received on the Enterprise branch. They had to bring a car from elsewhere. They made me a discount.Reviewed 9 Sep 2021

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10.0

Pros:Quick service, very friendly staffCons:Everything is been perfect:)))Reviewed 27 Dec 2019

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7.6

Pros:The staff was very friendly and efficient both at pickup and drop off.Cons:When we picked up the car the staff person assisting us did the processing outside at the car. This would be OK in nice weather but it was raining when we picked up. Suggest that the procedure be done as much undercover as possible when weather is bad.Reviewed 23 Oct 2019

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10.0

Pros:Pick up was easy. Customer service was impeccable. Value for money was excellent. And the drop off was simple and quick. Will DEFINITELY use Enterprise again whenever we travel overseas.Reviewed 26 Jun 2019

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6.0

Communication issuesPros:Friendly greetings at pick up and drop OffCons:Gross goo on drivers seat wasn't cleaned before I rented- was in a hurry so took it- rented for longer time since family member end of life- badgered day after re rent to return car-Reviewed 19 Jul 2018

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10.0

Heathrow Enterprise rentalPros:It's so easy to rent at Heathrow Enterprise- the bus picks me up on street level and drives me and my bags to the enterprise rental agency- less than a 4 minute drive AND the drivers are always personable.Reviewed 16 Jun 2018

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8.0

Pros:staff were helpful about getting us a bigger car that met our needs for not too much more than original priceCons:description of car size we reserved didn't match what we were offered on arrivalReviewed 14 Aug 2017

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10.0

Excellent customer service, no wait time.Pros:Personnel were very customer focused and thier goal was to get you in the car and on your way to your destination. Return of car and transport to airport was the quickest and easiest we have experienced at any major airport.Cons:Nothing.Reviewed 2 Aug 2017

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6.8

Car condition poor and difficultCons:The car had 30,000 miles and was covereved in small dents and scratches. I questioned this with the rep. Who was helpful and she used a small plastic template stating only large damage is considered material. However when i rerurned the car a different rep started examining every tiny scratch with NO TEMPLATE in sight. I looked after the car and all the damage was on there. After some arguing she agreed. But i will not fo back, ill use Sixt where you get none of this rubbish and much newer cars.Reviewed 2 Jul 2017

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6.0

Required to keep the parcel cover in the carPros:Car was in great shape, clean, and large enough to hold everyone comfortably. The Heathrow shuttle was big enough to carry us and all our bags and was ready to go when we were. Signing the rental agreement and returning went quicklyCons:The car we rented (Ford S-Max) had seats for 7 people. We needed six seats and planned on folding the other one down for our bags. However, the car also has a parcel cover, which is fairly long (about four feet) and goes right where the head of the back row passenger sits. I asked Enterprise if we could leave it behind in the office because it would take up too much room or be in the way. They refused to let us do that, and said it had to stay with the car. It meant the back seat passenger had this bar/ luggage cover in their lap for most of our trip. I mentioned this to the agent when returning the car, and he gave me his contact info and said he would ensure we get an upgrade if we ever rent there again.Reviewed 19 Jun 2017

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• What is the most popular car hire from Enterprise in Hounslow?

  Intermediate (Honda CR-V or similar) is the most frequently booked car hire type from Enterprise in Hounslow.

• How many car hire locations does Enterprise have in Hounslow?

  Enterprise has 3 hire locations in Hounslow. Take a look at our Enterprise hire location map to find the best car hire near you.

• Does Enterprise have a car hire location at the airport: Heathrow airport (LHR)?

  No (according to our data)

• Does Enterprise offer shuttle or airport pick-up services from Heathrow airport (LHR)?

  Yes

• Does Enterprise have a car hire location at the airport: Gatwick airport (LGW)?

  No (according to our data)

• Does Enterprise offer shuttle or airport pick-up services from Gatwick airport (LGW)?

  Yes

• Does Enterprise have a car hire location at the airport: Stansted airport (STN)?

  No (according to our data)

• Does Enterprise offer shuttle or airport pick-up services from Stansted airport (STN)?

  Yes