Book Enterprise hire cars in Concord

Reviews for Enterprise in Concord

Recent reviews

Traveller rating

Wonderful

15

Very Good

2

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

8

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great servicepick up and drop

car was greatcustomer service

car availablestaff was very helpful

get the cargreat experience

great customer

2.0

The person at the desk lied to my face about me not having a reservation, even though I just got off the phone with enterprise who said my reservation was NOT cancelled. The car I was supposed to get was sitting outside, but would not be given to me. I had to get an Uber back to charlotte to get a different car.Reviewed 18 Aug 2022

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2.0

You make it quite clear the pick off and drop off locations, first time user so Learning curve might come into play but $80 in Lyft ride to fix the problem caused by you will seriously decline reapet business.Reviewed 22 Mar 2022

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10.0

Staff where a joy to work with. I would recommend them to friends and family.Reviewed 6 Dec 2021

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10.0

The Ford Edge we rented was very nice; the customer service at pickup, drop off and email thereafter was very professional and courteous. Next time we rent a car, it will only be from Enterprise. Best, Peter & Laura T.Reviewed 8 Nov 2021

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2.0

Extremely poor! I made a reservation with a confirmation number and everything. They called me while I was On my flight to say they had nothing for me. What is the point of a reservation then? If you are booked out that is fine, don’t let me reserve and I will figure it out, but don’t lie and put me into a bind.Reviewed 22 Oct 2021

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3.9

Gas tank was not filled upon pick up. Drop off instructions were unclear.Reviewed 16 Sep 2021

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2.0

Cons:Car’s brakes were loose and dangerousReviewed 23 May 2021

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10.0

Pros:This is a small outlet with the manager running the place. He was great to deal with.Cons:The car had an issue with one tire. I don't fault the location because that happens and it was a slow leak that would not have been obvious when the car was returned by the previous driver. Another Enterprise took care of the issue and had the tire replaced.Reviewed 19 May 2021

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4.0

Pros:Drop off was easy. Car was clean.Cons:The woman at the desk was inpatient, rude and unpleasant. Sours your company and overall experience right out of the gates. Your front line is of utmost importance and when the rep is as above described it’s hard to recover.Reviewed 17 May 2021

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10.0

Pros:Didn't take long and was welcoming.Cons:noneReviewed 7 Apr 2021

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2.0

Pros:I didn’t like my experience period!Cons:The fact that I wasn’t told that the deposit was $400+ by itself was an extreme aggravation! I was also told that the size and type car I wanted they didn’t have! To add insult to injury being that I was inconvenienced because they didn’t have the product I was looking for, I was still expected to spend more money foe a larger car or compromise my comfort by downsizing! A complete waste of my time and a huge disappointment. I don’t know why these companies are overcharging for rentals now (on top of still being in the middle of a pandemic and most people don’t have a random $400 bucks laying around for a deposit!)this needs to stop, it’s pure greed, period!Reviewed 29 Mar 2021

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10.0

Pros:The service and easy paperwork was great Almost perfect!Cons:The cup holders were a bit sticky.Reviewed 24 Dec 2020

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• What is the most popular car hire from Enterprise in Concord?

  Standard (Kia Soul or similar) is the most frequently booked car hire type from Enterprise in Concord.

• How many car hire locations does Enterprise have in Concord?

  Enterprise has 4 hire locations in Concord. Take a look at our Enterprise hire location map to find the best car hire near you.

• Does Enterprise have a car hire location at the airport: Douglas airport (CLT)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes