Overview

The Royal Hotel

267 Smith St, Durban, KwaZulu-Natal, South Africa
+27 313 336 000

₹ 3,574+

Overall guest ratings

7.3/10 Good
based on 1,497 reviews

Review highlights

  • 6.9
  • 6.3
  • 4.9
  • 4.8

Nearby

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    About

    The Royal Hotel offers an airport shuttle and puts you within a 10-minute drive of Sahara Stadium Kingsmead and uShaka Marine World. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool and a poolside bar are other highlights, and rooms offer 24-hour room service and bathrobes.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,497 reviews
    • 6.9 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Location is acceptable."
    • 4.9 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      1.5 "Air conditioning was criticized by 85%."
      1.9 "81% thought the tv was sub-standard."
      1.1 "For 89%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      2.7 "73% were disappointed with the minibar."
    • 4.8 "Not very clean."
      3.4 "66% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 4.6 "Value below average."
      2.7 "73% said the breakfast was too expensive."
    • 3.8 "Internet is poor."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      4.0 "60% didn't like the architecture."
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    Overall rating

    7.2 Good
    based on 898 reviews
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.1 "Hotel security was great, thought 71%."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Location is acceptable."
    • 4.8 "Not very comfortable."
      1.5 "Air conditioning was criticized by 85%."
    • 4.7 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      1.5 "Air conditioning was criticized by 85%."
      1.3 "For 87%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
      2.1 "79% found problems with the furniture."
      3.5 "65% had problems with the shower."
    • 4.5 "Not very clean."
      3.3 "67% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 4.4 "Value below average."
      2.8 "72% said the breakfast was too expensive."
    • 3.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 344 reviews
    • 6.7 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Location is acceptable."
    • 5.5 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.8 "Only 58% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.3 "Value below average."
      3.0 "70% said the breakfast was too expensive."
    • 4.0 "Internet is poor."
    • 3.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
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    Overall rating

    6.3 Good
    based on 14 reviews
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.7 "Average comfort."
    • 4.9 "Rooms are not good."

    Overall rating

    7.1 Good
    based on 239 reviews
    • 6.5 "Service is ok."
    • 6.3 "Breakfast is mediocre."
    • 5.9 "Location is acceptable."
    • 4.9 "Not very comfortable."
      1.3 "Air conditioning was criticized by 87%."
    • 4.8 "Not very clean."
    • 4.7 "Value below average."
    • 4.2 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      2.0 "80% thought the tv was sub-standard."
      1.0 "For 90%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      2.9 "71% complained about the bathroom."
      1.8 "82% found problems with the furniture."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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