Car hire in Downtown (Raleigh)

Car hire in Downtown (Raleigh)

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Downtown - Raleigh, NC, United States
17 Aug — 24 Aug
Same drop-off
Downtown - Raleigh, NC, United States
Wed 17/8
Noon
Wed 24/8
Noon
Driver's age:

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Cheap car hire in Downtown (Raleigh)

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Downtown (Raleigh) car rental reviews and directory

Hertz

Best rated

Cleanliness

4.8

Comfort

5.2

Pick-up/Drop-off

4.7

Value for money

5.1

3 locations in Downtown

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Locations in Downtown (Raleigh)

1017 Rental Car Dr

+1 919 840 4875

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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1313 Capital Boulevard

+1 919 784 9545

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
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2734 South Wilmington St

+1 919 307 3246

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
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Reviews

6.0 Good

Dec 2022

KAYAK
Hertz was a nightmare to book with, and they're definitely penny pinching thieves. Modifying a booking is nearly impossible online, and if you try doing it over the phone, you'll get charged an additional 5% of the booking - absolutely ridiculous. If you decide to cancel and rebook because it's easier (AKA actually doable), you're the equally as screwed because even with a full month's notice, Hertz will not give a full refund and will instead pocket $50. The car we picked up was lovely and suited our needs, but they clearly didn't clean properly as there was a half-drank cup of soda in the car, especially concerning when Hertz declares they're doing extra cleaning because of Covid, I'm not convinced. I definitely recommend booking from any other vendor, Hertz is the worst.

2.0 Mediocre

Dec 2021

KAYAK
The car I received was totally substandard. When driven over 60 mph the car felt like it was going to come apart. Very high mileage car that should not be in the fleet of a premium rental car company like Hertz.

4.0 Okay

May 2021

KAYAK

Pros:

Staff were patient and pleasant.

Cons:

The car was absolutely filthy inside and out. Apparently they did not have the staff to clean it. The interior was so bad I cleaned it myself that afternoon - smell, everything was covered in accumulated grime; the steering wheel was actually sticky (cloths used to clean came out black). Rented a premium model and it was at least 3/4 years old with dents and scratches. Also it was the lowest type of model in that category. Overall I was very disappointed with Hertz as it should be a premium rental agency. Will not use again as have had far better experience with ‘lower tier’ rental agencies

4.0 Okay

May 2021

KAYAK

Pros:

Not enough staff to take care of the amount of customers. Long wait when we already had a reservation. Exterior of the car already had damage and was very dirty.

Cons:

Cleanliness of the exterior; not having the urg to take a pic of every little scratch damage on the car.

2.0 Mediocre

May 2021

KAYAK

Pros:

I requested an airport car rental, they booked my car for an off-airport location (30 mins away). I would be required to take a $60 taxi (each way) to the alternate location which would not even be open for another 2 hours (which was after the reservation time was booked for). I sat on the phone for almost 2 hours trying to get it corrected. No one was of any assistance, they just kept finger pointing at each other (Hertz & Priceline). Finally someone said they could fix it and came back to let me know that they would simply need to cancel my original reservation and just rebook a new one. That sounded reasonable, until she came back and said that my $160 reservation would now be $589!!

Cons:

EVERYTHING!! Be very careful when booking with hertz, they are scam artists. You may be booked off-airport without your knowledge and there is nothing on your confirmation that may even slightly indicate that.

2.0 Mediocre

May 2021

KAYAK

Cons:

The Hertz rental car location was closed on Saturday which left us in Raleigh with no means of transportation. Kayak should NOT advertise car rental availability at closed locations. We arrived on the date and time that was on the reservation. Please do your due diligence when offering availibility of cars that do not exist. If my cc is charged I will be reporting this as fraud. By the way we had our 82 year old mother with us which added to the extreme hardship of this situation. Also your questionnaire would not allow me to click on the choices.

1 out of 28

Enterprise

4.8

Cleanliness

4.3

Comfort

5.0

Pick-up/Drop-off

4.6

Value for money

5.6

5 locations in Downtown

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Locations in Downtown (Raleigh)

2911 Capital Blvd

+1 919 872 0765

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00
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3600 S Wilmington St

+1 919 771 1300

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00
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406 W South St

+1 919 833 8788

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 00:00
Sunday12:00 - 16:00
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5401 Hillsborough St

+1 919 851 2555

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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651 E Six Forks Rd

+1 919 431 1300

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00
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Reviews

8.0 Excellent

May 2021

KAYAK

Cons:

The car smell old

10.0 Excellent

May 2021

KAYAK

Cons:

Everything went well

2.0 Mediocre

Mar 2021

KAYAK

Pros:

Reservation & Confirmation was useless at check-in when I find there is no car available to rent.

Cons:

Actually have a car to rent before confirmation of my reservation!

5.2 Okay

Oct 2020

KAYAK

Pros:

Drop off was difficult and unclear. There was only a small sign saying that budget was closed and to return car to avis. this should have been told to me at the time of pickup to avoid complications catching my flight

Cons:

they should have disclosed that they would not be "open" during my return hours and how to return the vehicle to prevent issues when trying to catch my flight after spending 30 minutes driving around the rental area and airport trying to figure it out for myself

2.0 Mediocre

Aug 2020

KAYAK

Pros:

Never picked up

Cons:

Should Have been notified that I needed to use my credit card at least a week before I had to pick up. I won’t be using enterprise ever again

2.0 Mediocre

Jul 2020

KAYAK

Pros:

Nothing.

Cons:

I rented a convertible to drive away from my wedding to our reception. They called me 10 minutes before pickup and said “whoever rented the convertible didn’t bring it back last night.” Upon calling them a second time and speaking to another representative, he informed me they never have convertibles, so whoever spoke to me the first time lied to me. Then he told me they couldn’t help me find the convertible at another local Enterprise and that they wouldn’t honor my Kayak prices. I spent over an hour ON MY WEDDING DAY on hold and talking to various clueless, helpless, hand-wringing local and corporate Enterprise employees. Long story short, we had to rent a convertible from Alamo and they were *AWESOME*, but it ended up being triple the price. Stay away from Enterprise. They’re hapless.

1 out of 9

Budget

5.9

Cleanliness

8.4

Comfort

6.9

Pick-up/Drop-off

6.9

Value for money

4.9

One location in Downtown

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Locations in Downtown (Raleigh)

421 South Salisbury Street

+1 919 856 4912

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
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Reviews

10.0 Excellent

May 2021

KAYAK

Pros:

Customer service was really friendly

6.8 Good

Jul 2019

KAYAK

Pros:

Staff was friendly and helpful and the process was simple

Cons:

More locations with slightly later drop off hours

10.0 Excellent

Oct 2018

KAYAK

Pros:

Although the location was hard to find, the pick up process was painless, it was like a scavenger hunt.

Cons:

That the location was hard to b yind

10.0 Excellent

Apr 2018

KAYAK

Pros:

Easy and quick service for pick up and drop off. Also, very good condition of the car. I drove 1420 miles without any issue at all.

10.0 Excellent

Nov 2017

KAYAK

Pros:

The desk attendant was extremely nice and helpful. He was very polite and made the process as easy as possible.

Cons:

This wasn't budget's fault necessarily but the location in downtown Raleigh, NC is located inside of a hotel (which is fine), and there were not clear indicators on the outside of the building that the rental car desks were located inside.

10.0 Excellent

Oct 2017

KAYAK

Pros:

No small cars available so I was upgraded to a small SUV at no cost to me. It was great

Cons:

Nothing

1 out of 5

Avis

2.0

Mediocre

14 reviews

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Downtown

Show locations

Locations in Downtown (Raleigh)

421 South Salisbury Street

+1 919 839 5667

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
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Reviews

6.4 Good

Jul 2019

KAYAK

Pros:

I like how Avis stretched the definition of a "midsize" booking to include a Nissan Sentra. That's very creative.

Cons:

Leave lots of extra time to drop a car at the Wilmington (NC) airport. You have to find a parking space, unload your belongings, walk into the airport, and wait at the rental counter. And all of that counts against your return time. If that makes you "late" to return your car, it's an extra $30-50.

5.6 Okay

Mar 2018

KAYAK

Pros:

No-hassel renting. Quick rental process, pickup, & dropoff.

Cons:

Car was filthy. Didn't have time to request a different car so I eventually vacuumed car out myself. Outside was dirty as if it had been driven in a little bit of snow. Called avis 800 # to complained and only offered $20 off future rental.

3.6 Mediocre

Jan 2018

KAYAK

Cons:

Dirtiest rental car I've ever seen. Interior and exterior were dirty.

2.4 Mediocre

Sep 2017

KAYAK

Cons:

The Avis representative in Raleigh was one of the worst experiences I've had. He literally left the desk and I didn't know what to do with the keys or car or exactly where to leave them. They were not helpful at all on where to park the car. They really did not do anything at all and I did not get any confirmation that the car with properly taken care of from the Avis Staff in Raleigh

2.0 Mediocre

Oct 2016

KAYAK

Pros:

Received a text when I landed at RDU that they had no cars for my reservation!!! I was left to find another car on my own!!!! Never again would I consider Avis!

2.0 Mediocre

Apr 2022

KAYAK
I booked a 12-passenger van, confirmed the reservation the day before, and then showed up and they did not have any available and only had smaller vehicles. Absolutely awful experience that did not meet our needs. Exceptionally frustrating considering the extra effort I went through to confirm everything was ready the day before. Will not use again.

2.0 Mediocre

Mar 2022

KAYAK
After I agreed to insurance, the car rental company immediately call me to that the car is actually unavailable. Now I never use KAYAK because there are some double exist that the list of cars available is not updated frequently.

2.0 Mediocre

Feb 2022

KAYAK
They ran out of cars despite me having a reservation !!!

6.4 Good

Jul 2019

KAYAK

Pros:

I like how Avis stretched the definition of a "midsize" booking to include a Nissan Sentra. That's very creative.

Cons:

Leave lots of extra time to drop a car at the Wilmington (NC) airport. You have to find a parking space, unload your belongings, walk into the airport, and wait at the rental counter. And all of that counts against your return time. If that makes you "late" to return your car, it's an extra $30-50.

5.6 Okay

Mar 2018

KAYAK

Pros:

No-hassel renting. Quick rental process, pickup, & dropoff.

Cons:

Car was filthy. Didn't have time to request a different car so I eventually vacuumed car out myself. Outside was dirty as if it had been driven in a little bit of snow. Called avis 800 # to complained and only offered $20 off future rental.

3.6 Mediocre

Jan 2018

KAYAK

Cons:

Dirtiest rental car I've ever seen. Interior and exterior were dirty.

1 out of 3

215 travellers who rented a car in Downtown gave the car agency they used an average rating of 4.5

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