Pros:Received an upgrade, which was great.Cons:The windshield was badly cracked that reduced visibility. The pickup representative was quiet and didn’t communicate enough.Reviewed 31 May 2021
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10.0
Pros:First experience renting a vehicle. Had good gas mileage and the staff was very helpfulCons:It was all great! Break pedals were a little touchy, probably should be checked outReviewed 26 May 2021
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6.0
Cons:The operational safety of the vehicle could have been better. The vehicle had very poor traction on the icy roads and had a lot of previous damage not noted before driving away from the lot. The alignment of the vehicle was not nearly 100%, but drivable for someone familiar with the roads in Fairbanks during the winter. Overall, I suggest checking the alignment before future rental.Reviewed 5 Mar 2021
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8.0
Pros:Staff is very friendly and quick. The pickup/dropoff is outdoors and Dollar is furthest away, Dropping off with bags can be a pain since you have to go in the terminal to get a cart first, sometimes staff will pull the car up to the curb if they aren't too busy. they did it for me twice.Cons:Just the parking situation but being Fairbanks Alaska, most things are rustic which should be expected.Reviewed 2 Dec 2020
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8.4
Pros:yes staff was a joy to work with.Cons:will be using service in the futureReviewed 4 Jul 2019
review from
10.0
Pros:Pick up and drop off were smooth, quality, clean vehicles.Cons:There were two unreported scratches (one was 12" long) on the vehicle so a few minutes were spent running back into the booth to make sure they knew about them before I drove the car away.Reviewed 30 May 2019
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7.2
Cons:Broken windshieldReviewed 18 May 2019
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7.6
Would not recommend a sedan for Fairbanks in the winterPros:The car was clean and good on gas.Cons:The car did not have adequate tires or all-wheel-drive for anything outside a completely clean Road. The car would be perfect in the summer!Reviewed 19 Mar 2018
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10.0
Pros:Great service.Reviewed 12 Feb 2018
review from
10.0
Pros:Shelly at the Dollar desk was wonderful. So personable and friendly. Car did great with studded snow tires. Comfy and great heater for a cold Fairbanks day.Reviewed 10 Mar 2017
review from
10.0
PerfectPros:Friendly service and car was cleanReviewed 30 Sep 2016
review from
10.0
Excellent experiencePros:Friendly service at pickup and drop off, ran great, clean and comfortable! I appreciated the price adjustment made when my travel plans changed and I returned the car early. Thank you!Reviewed 18 Sep 2016