Rooms Stay in one of 22 guestrooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Amenities Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and a television in a common area. Business}, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location A stay at Hotel Vieja Mansion places you in the heart of Cuenca, within a 5-minute walk of Río Tomebamba & Calle Larga and Sombrero Museum. This hotel is 0.3 mi (0.5 km) from Museum of the Canari Identity and 0.3 mi (0.5 km) from San Francisco Plaza Market. Dining Enjoy international cuisine at KOLO, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM. Mandatory Charges You'll be asked to pay the following charges at the property: All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days. We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: USD 10 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 1:30 PM Checkin end at 5:00 AM Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 1:00 PM Pets Pets not allowed General instructions No elevators No alcohol allowed onsite Social distancing measures are in place Professional property host/manager