Pros: Pick up was easy. Associates were very friendly and worked efficiently to get me into my rental car.
24 Oct 2016
Not the usual
Pros: Very fuel efficient vehicle..
Cons: So I bout coverage through kayak was told at avis that would be covered both are telling you its necessary.
My choices were a clean car with bald tires or dirty car with good tires.
Didnt tell me I needed to arrange for a ride at drop off.. I walked 6 miles after drop off...
7 Nov 2016
Cons: Pickup and dropoff time was too long. 50 mintues or pickup, 25 minutes for drop off. No returning ride was available.
7 Nov 2016
Cons: The rented car has a manufactured issue that made the car making horrible noise when you drive it against the wind , the sound comes from the right wheel on the passenger side , my girlfriend was really scared when we drive all the was to San Diego .
Pros: They didn't have my car available when I got there so they gave me a free upgrade to from a Kia optima to a Ford Escape. They were very courteous and got me in and out of their in no time. Also once I waived coverage they didn't keep trying to sell me on it.
Cons: It was on the far side of town but it was much nicer than the closer avis on Magnolia so it was worth the inconvenience
Cons: Disgustingly wreaked of cigarette smoke & the Budget rep would not oblige us with a different rental although sprayed the car with febreeze for us. We bought Heavy Duty febreeze spray & febreeze vent inserts after leaving the car doors open for two days to air out..the smoke smell was still there. ironically there was a no smoking sign on the passanger window.
Cons: I rented the car to drive from LAX to my parents house in Riverside. The drop off was at a Riverside location on Thanksgiving day. When we went to return the car the location was closed as well as another location we tried in Riverside. We had a one day rental and could not return the car. We tried to return the car on Friday to the contract drop off location but again they were closed. We drove to the other location in Riverside and were finally able to drop the car. All would have been fine accept Hertz (three representatives on the phone as well as one representative in person) felt that we should pay for the additional day we had the car despite our attempts to return the car and the contract length of the rental being one day. I will never rent from Hertz again and will make it our company policy to avoid them.
9 travellers who rented a car in Riverside gave the car agency they used an average rating of 6.0