Good to know
|Distance to city centre||8.7 km|
|Nearest airport||Cartagena Rafael Nunez|
|Distance to airport||3.2 km|
Time of year
Show reviews that mention
|air conditioner||in 15 reviews|
|balcony room||in 3 reviews|
|bathroom door||in 6 reviews|
|beautiful room||in 10 reviews|
|bed is very hard||in 10 reviews|
|cartagena||in 3 reviews|
|close to the beach||in 28 reviews|
|construction happening||in 17 reviews|
|friendly staff||in 38 reviews|
|good breakfast||in 50 reviews|
|great location||in 18 reviews|
|great staff||in 29 reviews|
|hot water||in 24 reviews|
|loosing signal||in 9 reviews|
|midlle||in 3 reviews|
|nice view||in 12 reviews|
|old town||in 4 reviews|
|outer building||in 3 reviews|
|pool was nice||in 11 reviews|
|room service||in 17 reviews|
Location is ok if you have a car. The beds are comfortable and the breakfast is Ok for the price we paid.
Poor maintenance issues on the pool area and in general part of the facilities: ceiling, paint falling off, walls, general aesthetic. The staff seemed to be overwhelmed; when we first arrived we didn’t have any shampoo or Conditioner, gave us the impression that the room wasn’t fully cleaned up. We order room service and got the wrong food, took them forever to come and pick it up and we thought they’ll bring the correct order, and the concierge had no idea about the correct order. Finally, we went to the gym and there was no AC, and in a City so hot as Cartagena, AC is a MUST always.
The staff was great and the food was delicious.
When we arrived, there was no hot water for THREE hours. We had been traveling for a full day and could not wait to take a shower! Once they fixed it, the water was lukewarm. It never got hot for our full stay. We wanted peace and relaxation for my birthday. At 6pm, right outside of the restaurant, they were beating and banging doing construction! Very frustrating. The staff was nice and apologized many times. However, I would never stay here again.
The room was really nice and the staff service impeccable, i asked for a laundry service and it was done on record time, the pools are very nice, restaurant and transportation services are good as well.
i have nothing to complain off
The staff are very friendly and efficient. The hotel contains everything needed including towels for the pool, an on-site shop etc.
There's nothing to complain about here at all - everything is exactly as advertised. This is a hotel for families and groups, so expect a little bit of noise.
People were veryyyy nice!
Restaurant was too expensive and the breakfast didn’t have many options of international food
With a stay at Sonesta Hotel Cartagena in Cartagena (La Boquilla), you'll be within a 15-minute drive of San Pedro Claver Church and Convent and Clock Tower. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This hotel has facilities measuring 2293 square feet (213 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 2,558 reviews
Things to know
- Beach nearby
- Comfortable beds
Policies vary by room type and provider.
Reviews about Sonesta Hotel Cartagena
Most popular landmarks
- Playa La Boquilla 0.9 km
- Playa Manzanillo 5.9 km
- Convento de Santa Cruz de la Popa 6.1 km
- Las Bóvedas 6.6 km
- Castillo San Felipe de Barajas 6.7 km
- Mercado de Bazurto 6.7 km
|Cartagena Rafael Nunez||3.2 km|
|Barranquilla E Cortissoz||91.4 km|