Overview

Hotel Santa Cruz Cartagena

Calle de la Moneda 7-54, Cartagena 13001, Colombia
+57 5664 2649

₹ 3,145+

Overall guest ratings

7.4/10 Good
based on 547 reviews

Review highlights

  • 9.6
  • 8.4
  • 3.4
  • 3.4

Good to know

  • Friendly service

Nearby

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    About

    Located just 3.2 mi (5.2 km) from the airport, Hotel Santa Cruz Cartagena offers drop-off service (available on request). Free perks include English breakfast daily and WiFi. Also, Puerta del Reloj and San Pedro Claver Church and Convent are within just a 10-minute walk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 547 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 8.2 "Good value."
    • 5.5 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      0.9 "91% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      4.0 "Air conditioning was criticized by 60%."
      4.0 "60% had problems with the shower."
      2.9 "71% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
    • 3.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.8 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    7.3 Good
    based on 289 reviews
    • 9.7 "Terrific location."
    • 8.4 "Good value."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 3.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.0 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      0.8 "92% said rooms were small."
      4.5 "55% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 2.9 "Awful rooms."
      3.4 "66% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      0.8 "92% said rooms were small."
      4.2 "Air conditioning was criticized by 58%."
      2.0 "80% thought they were poorly maintained."
      4.1 "59% had problems with the shower."
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    Overall rating

    7.6 Good
    based on 164 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Good value."
    • 5.4 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."

    Overall rating

    6.8 Good
    based on 92 reviews
    • 9.6 "Terrific location."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.1 "Breakfast is mediocre."
    • 3.2 "Awful rooms."
      0.7 "93% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
    • 2.7 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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