Overview

Riu Caribe

Km. 55 - Lote 6-C - Zona Hotelera, 77500 Cancun, QR, Mexico
+52 998 848 7850

₹ 13,527+

Overall guest ratings

8.1/10 Excellent
based on 1,077 reviews

Review highlights

  • 8.9
  • 8.6
  • 8.4
  • 5.2

Good to know

  • Professional service
  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    Location.

    Inspired by Mayan pyramid design, the Riu Caribe Art Deco All Inclusive resort rises between a powdery white-sandy beach and Nichupté Lagoon along the northern edge of Cancún, Mexico. Cancún Convention Center is located three kilometers away.

    Hotel Features.

    Albatros is a glass-walled, sea-view restaurant that serves international breakfast, lunch and dinner buffets while Maria Margarita presents colonial décor and elegantly prepared Mexican cuisine. The resort, renovated in 2012, provides eight dining venues, including some open-air accommodations. Free WiFi is available throughout the property, and an Internet center contains multiple computers with high-speed Internet access. The resort offers a terrace, a fireplace in the lobby, and an outdoor pool with a children's section, accessed by crossing two bridges. A health spa and fitness center offers work-out equipment, massage and body treatment rooms, Roman baths and a 10-person spa tub. The Resort features after-dark shows, Spanish and salsa lessons, beach soccer and pool volleyball. Complimentary supervised children's programs offer youth recreation while parents explore life on the island. Babysitting service is available for a surcharge. Other on-site services include medical assistance, ATM/banking, and porter/bellhop.

    Guestrooms.

    The 9-story Riu Caribe offers 506 air-conditioned guestrooms and suites with small balconies or patios that afford pool and beach views, as well as partial views of the Caribbean Sea. Spacious junior suites boast larger balconies that directly face the sea. Décor elements include light-gray marble floors and charcoal marble-accented bathrooms. Cream walls provide the backdrop for warm wood furnishings detailed with thin bands of carved, wooden strips, wrought-iron light fixtures, dining sets, and tropical-print fabrics. Room amenities include wireless Internet access (surcharge).

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    Amenities

    • Babysitting or child care
    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Concierge service
    • Restaurant
    • Hot tub
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,077 reviews
    • 8.9 "Breakfast is good."
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      7.0 "Good access to the airport, said 70%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.2 "92% said the recreation staff was great."
      8.9 "Lovely bar service, according to 89%."
    • 6.6 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      5.5 "Only 55% thought the air conditioning was adequate."
      6.1 "Only 61% thought the furniture was functional."
      6.4 "64% thought the minibar was ok."
    • 5.2 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
      5.5 "Only 55% thought the air conditioning was adequate."
    • 4.3 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.9 "Wellness & sports facilities were not very nice."
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    Overall rating

    8.7 Excellent
    based on 592 reviews
    • 8.8 "Beach is lovely."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.5 "Location is great."
    • 7.5 "Tasty food."
    • 7.0 "Good cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.5 "Average value."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.7 "For only 57%, the bathroom was ok."
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    Overall rating

    8.2 Excellent
    based on 484 reviews
    • 9.1 "Wonderful beach."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
    • 8.5 "Location is great."
    • 8.3 "Pool is good."
    • 5.4 "Vibe was decent."
    • 5.0 "Rooms are ok."
    • 4.6 "Not very comfortable."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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