Overview

Cancun Bay Resort

Boulevard Kukulkan Km 3, 77500 Cancun, QR, Mexico
+52 998 849 5776

₹ 7,038+

Overall guest ratings

7.4/10 Good
based on 306 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.7
  • 5.0

Good to know

  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Located in Avenida Kukulkan, this beachfront hotel is next to a golf course and within a 10-minute walk of Linda Beach and Museum of Popular Mexican Art. Las Perlas Beach and Escenica Tower are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Room service
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Bicycle hire
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    based on 306 reviews
    • 9.0 "Excellent pool."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.7 "Location is great."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 5.0 "Rooms are ok."
      1.5 "85% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.7 "83% didn't like the uncomfortable beds."
      3.0 "70% had problems with the shower."
      1.0 "For 90%, the rooms looked old."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 247 reviews
    • 9.2 "Excellent pool."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 8.5 "Location is great."
    • 6.2 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.9 "Food is average."
    • 5.4 "Beach is so-so."
    • 5.1 "Rooms are ok."
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    Overall rating

    7.5 Good
    based on 36 reviews
    • 9.0 "World class service."
    • 5.2 "Average comfort."

    Overall rating

    8.3 Excellent
    based on 21 reviews
    • 5.5 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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