No breakfast due to Covid is outdated, coffee in room was undrinkable, could have coffee station in lobby
2 stars
Best Inn & Suites
Photos of Best Inn & Suites
Overview
Best Host Inn is located in Buena Park and provides a free shuttle service. It also offers a 24-hour business centre, an outdoor pool and a 24-hour reception.
A laundry service and a dry cleaning service are just some of the convenient services at the motel. It also has meeting rooms, laundry facilities and a safe.
There are 86 rooms at Best Host Inn, each providing all the necessities to ensure a comfortable stay.
The motel is within walking distance of Buena Park Mall and Knotts Berry Farm. Foodies can find a wide range of restaurants nearby.
Latest deals for Best Inn & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Inn & Suites
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Free Internet
- Conditioner
Services and conveniences
- ATM on-site
- Wake-up service
- Safety deposit box
- Room service
- Key access
- Key card access
- 24-hour front desk
General
- Window
- Family rooms
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Bathtub
- Toilet
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Dining
- Minibar
- Dining room
- Vending machine (drinks)
- Coffee shop
Kitchen
- Tea/coffee maker
- Coffee machine
- Kitchenette
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Disabled access
- No smoking
Laundry
- Laundry facilities
- Iron and ironing board
Pool
- Heated pool
- Outdoor pool
Parking and transportation
- Free parking
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Child pool
Reviews of Best Inn & Suites
7.1
Good
1039 verified ratings
Wonderful
306
Very good
150
Good
131
Okay
71
Fair
93
Mediocre
62
Poor
226
Summary of reviews
Guests say
Guests appreciated the hotel's location near attractions like Disneyland and Knott's Berry Farm, as well as the friendly staff and complimentary breakfast. However, many reviews highlighted significant issues with cleanliness, outdated facilities, and poor service, particularly from some staff members. Safety concerns were also raised due to the condition of the rooms and the surrounding area, leading to an overall mixed experience.AI-generated from customer reviews
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Score by provider
7.2 out of 10
53 reviews
7.1 out of 10
1 review
7.6 out of 10
10 reviews
All reviews
Pros (+) The staff was very knowledgeable and extremely friendly.
Cons (-) The location was loud and busy.
Pros (+) Nothing
Cons (-) The night attendant Fernando had the worst customer service I️ had ever seen. He was blatantly being rude cursing at guests and ignored me on purpose. There were bugs in the room and the telephone did not work. The hotel also gives you so many hidden fees it’s not worth the money you might as well pay a little more for somewhere way closer to disneyland.
Pros (+) I didn't have any real complaints. Room was clean(no smells), bed was comfortable(4 pillows queen size), TV was limited but I'm not there to watch TV. Bathroom was clean but had been repaired but that didn't affect it's operation. Location was perfect to visit Knott's Berry Farm(5 minute walk). Free WIFI. Complimentary Breakfast was amazing for the price(waffles, fruit, cereal and much more) seati...
Cons (-) Some road noise but they don't control the trucks driving by.
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Pros (+) It's an older hotel with old carpets etc but value wise it was still affordable. The staff were excellent and we liked the full breakfast they serve every morning. We liked that we had a basket of wine, water and snacks waiting in our room for us, made us feel appreciated.
Cons (-) It is an older hotel and could use repair but all in all we had a good experience.
Pros (+) They are refurbishing the hotel to make it better. I was welcomed by a friendly host at 1:00 AM. I was given complimentary soda & water for our party. Then upon entering our room, we were greeted with a gift basket of treats. Beds were comfortable and although we were on a busy street, very quiet. Hotel offered complimentary shuttle to dinner shows & amusement parks - saves parking & driving. Nice...
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Pros (+) The staff I dealt with were all males and very helpful and apologetic. The breakfast was good with a waffle maker and tables inside or around the pool area.
Cons (-) Good grief. Probably the worst hotel experience in many, many years for us. The rooms we stayed in did not look anything like the photos shown in advertising. I started on 1st floor one night and then moved to 3rd floor for the rest of the nights. There is an odor that comes from the sink faucet and tub drain that smells like vomit in the drains. Quite bad. I literally went through 16 pillows tryi...
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Pros (+) The heated pull and breakfast was a plus
Cons (-) Parking limited
Pros (+) Huge hot free breakfast. Free soda and water.
Cons (-) Limited cable and parking.
Pros (+) Location was okay.
Cons (-) The hotel is infested with bedbugs. So be aware. They also have an ongoing construction in their parking lot which blocks access from one of the street. They did not let us know before hand or upon arrival. During th check-in, they made us sign 2 pieces of paper but once signed, they refused to provide a copy or to show them again claiming that it is the policy of Hotels.com. They also gave us onl...
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Location
8530 Beach Boulevard, Buena Park, CA 90620
What's nearby
- Knott's Soak City Water Park217 m
- Independence Hall352 m
- Knott's Marketplace0.5 km
- Knott's Berry Farm0.8 km
- Buena Park Mall0.8 km
- Montezooma's Revenge0.9 km
- Movieland Wax Museum1.2 km
- Bodies the Exhibition1.3 km
- Titanic the Experience1.5 km
- Medieval Times1.5 km
- Anaheim General Hospital Buena Park4.1 km
- Los Coyotes Country Club5.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Inn & Suites
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in Buena ParkGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 3.2 km |
Nearest airport | Long Beach Municipal |
Distance to airport | 14.7 km |