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6.0
Drop off was crazy, lack of customer support personnelReviewed 24 Mar 2023
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8.0
Everything was great except the key fob, required to start the vehicle, died on day 4, and I had to scramble to find and buy a button battery before I could turn off the engine and know I could start it again. .Reviewed 21 Mar 2023
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2.0
I thought I was renting a budget rental car at the Tampa international airport! Waited in line for 45minutes and was told that I was at the wrong location and they could not match the price ! I was directed take a Uber to the other budget location and while in route the location closed at 1:45pm so no rental car ! I will never rent from budget or go thru kayak again !!! Total waste of my time and nearly ruined my vacation!!!!Reviewed 5 Mar 2023
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2.0
Would love to here from a manager on how this rental that didn't even happen, how budget could rent a car from tampa airport 25 miles away expect me to get there. After waiting 45 minutes in line at airport to then be told I didn't have a car to be picked up it was at this location and no help offered from counter to assist no longer a budget customer. Wow with customer service feel free to contact me 5183698419 BillReviewed 1 Mar 2023
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6.0
Car said it was full however it was not. Then at dropoff they said we didn’t fuel when we did.Reviewed 1 Mar 2023
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2.0
At Tampa airport we waited close to 2 hours on a line at Budget. All the workers were rude when the people asked what the wait was. We were told they had no cars . How can that be? Every single person had a reservation. They sent an employee to check each and every person's reservation on the line of at least 100 people . I checked all the other car rental places there but nobody would rent to us without a reservation. I will never ever rent from Budget. again .Reviewed 21 Feb 2023
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10.0
Pick-up agent was very helpful, as was drop-off agent! THANK YOU!Reviewed 9 Feb 2023
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10.0
All excellentReviewed 7 Feb 2023
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2.0
my reservation got cancelled without any warning.Reviewed 30 Jan 2023
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2.0
Line up to pick up car was over 1.5 hoursReviewed 29 Jan 2023
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4.0
Even with a reservation had to wait 45 minutes in line, the car had multiple scratches and defects, not very cleanReviewed 21 Jan 2023
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10.0
Excellent service !!Reviewed 6 Jan 2023
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