Crowne Plaza Birmingham City Centre, Birmingham Hotels from ₹ 5,424

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

based on 3,705 reviews

Breakfast

9.0 "Excellent breakfast."
Service

8.4 "Great service."

9.1 "91% found the staff to be very friendly."

7.0 "70% found the restaurant service to be one of the best."

8.6 "86% were happy with the room service."

9.6 "96% said the recreation staff was great."

10.0 "100% said the concierge service was amazing."
Location

7.5 "Good location."

9.9 "99% liked the proximity to shopping."

10.0 "100% thought it was easy to get to the train station."

9.8 "City centre within easy reach, said 98%."

9.5 "95% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."
Comfort

7.0 "High comfort."

8.4 "84% said the beds were comfortable."

8.6 "86% thought rooms were spacious."
Room

6.5 "Rooms are ok."

6.9 "Only 69% said rooms were clean enough."

5.0 "Only 50% thought the shower was ok."

5.5 "Cleanliness of the bathroom was average, said 55%."
Cleanliness

6.5 "Average cleanliness."

6.9 "Only 69% said rooms were clean enough."

5.0 "50% thought the cleanliness of the hotel was average."

5.5 "Cleanliness of the bathroom was average, said 55%."
Vibe

6.1 "Vibe was decent."

5.9 "59% considered the lobby entrance to be so-so."

6.9 "69% thought the atmosphere was somewhat friendly."
Amenities

6.1 "Average amenities."

6.1 "61% thought the building was acceptable."

5.9 "59% considered the lobby entrance to be so-so."

5.3 "For only 53%, the facilities were new enough."
Value for money

4.8 "Value below average."

3.9 "61% said the breakfast was too expensive."

2.0 "80% said beverages were too expensive."

3.8 "The price was too high for 62%."
WiFi

3.6 "Internet is poor."

2.8 "72% said the wifi quality was bad."

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Overall rating

based on 2,037 reviews

Breakfast

8.7 "Breakfast is good."
Service

8.4 "Great service."

9.2 "92% found the staff to be very friendly."
Location

7.6 "Good location."

9.7 "City centre within easy reach, said 97%."

9.9 "99% liked the proximity to shopping."

10.0 "100% thought it was easy to get to the train station."

9.4 "94% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."
Comfort

7.5 "High comfort."

8.8 "88% said the beds were comfortable."

8.8 "88% thought rooms were spacious."
Room

6.9 "Rooms are ok."

5.4 "For only 54%, the bathroom was ok."

6.8 "Only 68% said rooms were clean enough."

5.4 "Cleanliness of the bathroom was average, said 54%."

5.3 "Only 53% thought the shower was ok."
Cleanliness

6.3 "Average cleanliness."

6.8 "Only 68% said rooms were clean enough."

5.4 "Cleanliness of the bathroom was average, said 54%."
Vibe

6.1 "Vibe was decent."

5.8 "58% considered the lobby entrance to be so-so."

6.8 "68% thought the atmosphere was somewhat friendly."
Food

5.7 "Food is average."

5.2 "Side dishes were satisfying, according to only 52%."
Value for money

4.5 "Value below average."

1.6 "84% said beverages were too expensive."

3.5 "65% said the breakfast was too expensive."

3.1 "The price was too high for 69%."
WiFi

3.6 "Internet is poor."

2.5 "75% said the wifi quality was bad."

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Overall rating

based on 1,185 reviews

Breakfast

9.1 "Excellent breakfast."
Service

8.7 "Great service."

9.1 "91% found the staff to be very friendly."

7.1 "71% found the restaurant service to be one of the best."

8.0 "80% were happy with the room service."
Location

7.3 "Good location."

9.8 "98% liked the proximity to shopping."

10.0 "100% thought it was easy to get to the train station."

9.6 "96% liked the proximity to sightseeing."

9.9 "City centre within easy reach, said 99%."
Comfort

6.7 "Average comfort."
Room

6.3 "Rooms are ok."

6.8 "Only 68% said rooms were clean enough."

5.3 "Cleanliness of the bathroom was average, said 53%."
Cleanliness

6.1 "Average cleanliness."

6.8 "Only 68% said rooms were clean enough."

5.3 "Cleanliness of the bathroom was average, said 53%."
Food

6.1 "Food is average."
Bar and Beverages

4.7 "Bar is not good."

2.2 "Bar service was unacceptable, according to 78%."
Value for money

4.3 "Value below average."
WiFi

3.7 "Internet is poor."

3.0 "70% said the wifi quality was bad."

View all review categories

Overall rating

based on 37 reviews

Service

8.2 "Great service."

9.2 "92% found the staff to be very friendly."
Location

7.7 "Good location."
Room

6.6 "Rooms are ok."
Comfort

6.6 "Average comfort."

Overall rating

based on 444 reviews

Breakfast

8.8 "Breakfast is good."
Service

8.4 "Great service."

9.2 "92% found the staff to be very friendly."
Location

7.3 "Good location."
Comfort

7.0 "High comfort."
Room

6.8 "Rooms are ok."

5.2 "For only 52%, the bathroom was ok."

5.1 "Only 51% thought the shower was ok."
Cleanliness

6.7 "Average cleanliness."

5.1 "51% thought the cleanliness of the hotel was average."
Amenities

6.0 "Average amenities."

6.0 "60% thought the building was acceptable."
Food

6.0 "Food is average."
Value for money

4.7 "Value below average."
WiFi

3.9 "Internet is poor."

2.9 "71% said the wifi quality was bad."