Overview

Mount Royal Hotel

138 Banff Avenue, Banff, AB T1L 1A7, Canada
+1 403 762 3331

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+1 403 762 3331

Overall guest ratings

7.6/10 Good
based on 1,354 reviews

Review highlights

  • 9.0
  • 8.1
  • 4.5
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    Location.

    Opened in 1908, this downtown Banff hotel is steps from shopping, dining, and nightlife. The Whyte Museum of the Canadian Rockies is 4 blocks away. The Sulphur Mountain Gondola and Mount Norquay Ski Resort are within 4 km (2.5 mi).

    Hotel Features.

    Offering Rocky Mountain views, the on-site Tony Roma's Restaurant specializes in Alberta steaks, baby back ribs, and slow-roasted chicken. With three large-screen TVs and a crackling fireplace, Tony Roma's Lounge is a popular spot to unwind after a day of sightseeing or outdoor adventures. The Paddock Pub draws a lively crowd for darts, pool, and playing video lottery machines/slot machines. Mont Royal Hotel also has a spa tub and sauna. Other amenities include guest laundry facilities, secured ski/snowboard storage, and free parking.

    Guestrooms.

    Mont Royal Hotel offers 135 guestrooms, all nonsmoking. Rooms include high-speed Internet access, coffee/tea makers, in-room safes, and 27-inch TVs with cable. Direct-dial phones come with voice mail. The hotel permits pets for a surcharge; other restrictions apply. Baby beds available.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Ski shuttle
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,584 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.9 "Internet is average."
    • 4.5 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      4.7 "53% said rooms were small."
      0.0 "100% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      2.3 "For 77%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      1.3 "87% were disappointed with the minibar."
      2.6 "74% had problems with the shower."
      1.1 "89% said the bathroom was dirty."
      0.0 "100% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
      1.5 "85% thought the tv was sub-standard."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.8 "Bar is not good."
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    Overall rating

    7.6 Good
    based on 1,124 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.3 "Internet is average."
    • 4.5 "Breakfast is below average."
    • 3.9 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      4.4 "56% said rooms were small."
      0.0 "100% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.9 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      2.2 "For 78%, the rooms looked old."
      1.5 "85% were disappointed with the minibar."
      2.0 "80% found problems with the furniture."
      2.7 "73% had problems with the shower."
      0.0 "100% criticized the small bathroom."
      0.9 "91% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
      0.6 "Air conditioning was criticized by 94%."
    • 3.7 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      0.9 "91% complained about the elevator."
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    Overall rating

    7.9 Good
    based on 316 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 4.4 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      2.1 "79% thought it was too noisy."
    • 4.0 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.8 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      1.1 "89% were disappointed with the minibar."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.0 Good
    based on 31 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
    • 4.4 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 110 reviews
    • 8.9 "Location is great."
    • 8.5 "Good value."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 4.2 "Not very comfortable."
      2.6 "74% thought it was too noisy."
    • 3.5 "Rooms are not good."
      1.6 "84% complained about the bathroom."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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