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10.0
This was the easiest and most pleasant rental that I have ever had. Daisy was wonderful!Reviewed 11 Jan 2023
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2.0
Customer service absolutely sucked. Chris in particular at the Jefferson Ave. location was 20 minutes late, and there was no mention from him of a service charge of $250. I saw that and I was absolutely furious. Poor communication from sales rep.Reviewed 4 Oct 2022
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10.0
Fast quality service! Clean car, clean environment, and friendly staff. Recommend to anymore. I will be back for future rentals. Beats all the prices.Reviewed 25 Jun 2022
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2.0
Arrived at noon pickup, Door was locked . I called number on door , while on the phone I saw a man in a rastafarian hat at the counter,he seen me and ran in the back like he didn’t see me & worse yet , i found out , 3 men were hiding in back . Very rude behavior. Never got car , I’m still concerned about the lack of customer service. Nothing was ever done . As if it never happened.Reviewed 4 Jan 2022
review from![cheapflights]()
10.0
no complaints. as good as it can be for the $$.Reviewed 5 Nov 2021
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1.9
The price was changed on us from the actual reservation — it went up $50. The reservation agent sat in the back room gossiping in the phone with a friend, obviously unaware those of us in the lobby could hear every word. Even after I knocked on the door she simply poked her head out and said “just a moment…”….pretending it was an important customer. It wasn’t. She made us wait another 6-7 minutes, while two other customers came Into the lobby be fore showing up to do her job. She had been on the phone with a friend. It was clear.Reviewed 16 Jul 2021
review from![kayak]()
8.0
Pros:yes quick response No waitingCons:Cleanliness of the vehicle, windows and interior where dirty' also car head No GasReviewed 12 Feb 2021
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3.6
Cons:They took my insurance deposit out of account and i havent received it back,and that was a week agoReviewed 21 Aug 2020
review from![cheapflights]()
9.6
Cons:A little hard to find, but great staff quick check in and outReviewed 29 Oct 2019
review from![kayak]()
10.0
Pros:The car we reserved was not available. But we were provided with a significant upgrade at no extra cost. The sales person was very accommodating! Very pleasant person!Reviewed 19 Nov 2018
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2.0
Worst expirence with a rental car agency everCons:I reserved a premium car (Impala) however when I got to the office they did not have the car I reserved. I had even had a confirmation of the rental but the had no other cars except a Jeep which could not even hold over 2 small suitcases in the back. Both agents claimed to be the supervisor and when a 3rd employee showed up she said everybody in the office was a supervisor. Receiving a confirmation made no difference to them. All 3 employees were rude and obnoxious and had attitudes. Not even a sorry from them. Cost me and family and extra hour and a half to locate another car rental and Enterprise took wonderful care of us in 10 minutes we were on our way. Never again will Avis ever get our family's business.Reviewed 9 Oct 2018
review from![kayak]()
5.6
Office Closes at Noon on Sunday, no one told meCons:The office closes at noon and nothing in my emails from Avis told me so. I only discovered it while driving there. Called to tell them I would be ~5 minutes late and they would not wait. I got there and the place was locked up but they were still inside, and refused to help me.Reviewed 9 Jul 2018
review from![kayak]()