6.0
I reserved an SUV. Upon arriving I was given an Electric SUV without being told it was an electric vehicle. I didn't notice until I started to leave. when I returned inside i was told they didn't have an SUV and was asked if I could wait until one was returned by another customer. Totally unsatisfactory. I settled for a smaller, less comfortable vehicle and it wasn't until i started to get love-bugs smashing into the windshield that I found the windshield wiper fluid was empty and the wipers in need of replacement. Sometime later in the trip the car reported a low tire pressure and I found someone before me had put a plug in the left rear tire but had not done a very good job so it was slowly leaking. When i returned the vehicle I made the agent aware of the problems with the car and let him know I filled the wiper fluid reservoir with a bug removing type washer fluid and that he needed to have the tire properly serviced so as not to strand the next customer. Nothing for nothing but the dealer didn't even offer a discount coupon for the next rental or even a simple "Thank you."Reviewed 8 Jun 2026
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2.0
Paid double for what was quoted on Kayak.Reviewed 7 Jun 2026
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8.0
I scheduled the drop-off downtown Paris before 8 p.m., but while trying to return the car, I discovered that the closing time for Saturday was 5 p.m. I had to call Avis to find a location to drop the car off at. I was able to return it, but I had to drive from downtown Paris to Orly Airport in Paris. My only issue was that I was allowed to schedule the car's drop-off at a time when the business was closed.Reviewed 7 Jun 2026
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10.0
It was a cruisy little carReviewed 7 Jun 2026
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2.0
I booked a car rental for 96 EUR through Kayak. Upon arrival at Avis Zadar, I was told that without purchasing their mandatory insurance (35 EUR/day) or providing a credit card hold of 4000 EUR (which exceeds my card limit), I could not pick up the car. I had valid travel insurance covering the deposit, but it was rejected. This condition was not clearly disclosed during the booking process. I was forced to pay an additional 245 EUR to travel with my family. I am requesting a refund for the difference as the final price was misrepresented.Reviewed 5 Jun 2026
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8.0
When I picked up the car it was dirty. Staff waw friendly.Reviewed 5 Jun 2026
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10.0
Great staff - very accommodating !! Would recommendReviewed 4 Jun 2026
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2.0
Nothing will NEVER rent with them or they Kayak againReviewed 4 Jun 2026
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8.0
Will be able to give my thought after the second tripReviewed 4 Jun 2026
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8.0
The rental pick-up was a bit tedious...very long wait in line...Reviewed 3 Jun 2026
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2.0
The car was dirty when we arrived. Fingernails and grime. We started driving and later noticed that the oil hadn’t been serviced. When we got up to speed, at 60 mph the back tire had a wobble to it. Especially when braking. We tried to do the right thing and return/swap out the vehicle and the Avis agent sent us on a wild goose chase to try and rectify what we were dealing with. Long story short, they didn’t have any vehicles to swap us to, so we were stuck feeling unsafe the entire rental.Reviewed 3 Jun 2026
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8.0
The pick up and drop off were very poor. It took a while to get through a very long line at the airport to get the car. The car was great and we enjoyed driving it very much. The drop off was a disaster. There was not enough room to drop off your car. It caused a major traffic jam inside the garage where the cars were dropped off.Reviewed 3 Jun 2026
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