Antigua hotels near Arco de Santa Catalina

Pros: The staff, the facilities, the location, all the details in the room

Cons: Can't think of anything

Pros: The location, the ambience, the rooms and the food were all great. We were all comfortable and enjoyed the stay, the only complaint (if a true complaint at all) is the service speed. We would sometimes order drinks and would not get it till 15 - 20 minutes afterwards. After that, we would rarely see the waiter.

Cons: Service speed needs a boost. While not horrible to ruin our experience, it could've made it so much better and pleasant.

Pros: Bed super comfortable and good facilities

Cons: My room didn’t have shampoo, conditioner only body lotion, we asked for one queen bed and they give me a double bedroom with no chance to change I hope they could give me at least a late check out but they didn’t...

Pros: Very comfortable room. Very spacious. Away from noise.

Cons: Had some trouble finding the parking lot. While driving to the hotel

Pros: The hotel design and location were perfect. It’s a fairly big hotel with lots of amenities, but doesn’t feel crowded. It still has a boutique hotel feel. Cleaning staff do a great job, the room was spotless.

Cons: Ordered a pickup from the airport and they never scheduled it. Not the end of the world but when I informed the staff at the desk they were adamant I never requested such service. I obviously had the message chain on my phone and when I showed them there was no apology offered. No big deal as there are plenty of easy ways to get there from the airport at a fraction of the price of their private car service. Just strange they were reluctant to admit they made a mistake.

Pros: Extremely professional hotel by any standard but especially in Guatemala. A well-oiled machine, and very family friendly, with a kid-friendly pool, playground, kid's club, cribs available, even kid-only toiletries! It was also very quiet. This was a welcome respite from more difficult travel around Guatemalal.

Cons: The restaurant has a nice enough menu but execution was spotty at best. Our breakfasts were poor, and the drinks need a lot of improvement, from smoothies (so gross!) to some of their "signature cocktails". Also, given how kid friendly they are, the Kids' menu was very lame and all options had meat (our kids won't eat meat). How hard would it be to have a quesadilla or bean and cheese taco option, or a pasta? They also would not make a kid's size or style pasta for our son despite having a bunch of pastas on the normal menu.

Pros: I would absolutely go back again.

Pros: Fantastic location great facilities in a lovely setting. Spacious rooms with a very comfortable bed

Cons: El precio demasiado alto para el el hotel, habitación pequeña y comida regular

Pros: Nice rooms. Pretty grounds.

Cons: Eerie music playing. Have to pay for wifi

Pros: It is an extraordinarily place with everything required for full comfort which includes restaurants, spa, galleries, historic amusement site-seens, clean well decorated room with balcony. I Love this place. I will definitely recommend to friends or loved ones.

Pros: The grounds are beautiful and well-kept, and the history of the property is fascinating. The overall resort helps make up for other weaknesses. The pool was nice, and there was a staff member there who was particularly helpful. Random staff in the hallways were pleasant as well.

Cons: The room itself was dated and not totally comfortable. The bed was very hard, the bathroom was cramped, the lighting was inadequate for reading in bed, and the room was partially below ground level so it had a musty smell. The most surprising and unfortunate part of the stay was the front desk and restaurant staff. The front desk staff could not be bothered to help with a dinner reservation (totally forgot to call) and was generally pretty out of it. They looked at us like we were crazy every time we asked a simple question. The restaurant for breakfast was an exercise in patience; our eggs and toast took at least 30-35 minutes (and on the last day, a full 45 minutes!) to be prepared. And no one really cared.

Pros: Beautiful hotel grounds and the restaurant is excellent.

Pros: Atmosphere, Cozy room overlooking the pools, music, rose pedal in all of the ponds, banquet in the ruins of an ancient monastery, excellent food, outdoor sculpture garden high on a hillside, lush greenery everywhere, parrots on perches at the pools.

Pros: The whole experience exceed my expectations. The spa was a quiet tranquil sanctuary with hot and cold pools, steam rooms with the option of massages, facials etc. The museums, pool and restaurant were 5 star quality. The staff really go the extra mile to make you feel special and welcomed. The room was very large with a wood burning fireplace. Everything was very luxurious and they really treat their guests amazingly. Probably the best hotel experience I've had to date.

Pros: Everything was exceptional!

Cons: Need towel and robe hooks in the bathroom of suite 266.

Pros: A very unique experience, excellent service, amazing goof, the most beautiful setting for a relax stay.

Cons: I Maybe better beds

Pros: Great place to stay, the staff were very helpful and the breakfast on the terrace was exellent. The rooms were better than expected, although a little small they had everything we needed and the beds were very comfortable. You get to use the facilities of a hotel around the corner which were 5* so make sure you ask!

Pros: Very nice and cooperative staff Perfect and well equipped room

Cons: None

Pros: Quaint, quiet and very comfortable. The staff are super friendly and warm. The adjacent Porta Hotel Antigua is open for a beautiful and free buffet breakfast each day. Sunday’s buffet extra awesome. The pool & gym at Porta also open to Casa Encantada guests. Great value for the money.

Cons: Rooms are a bit small and a little damp but not too bad.

Pros: The hotel is beautiful, in a Spanish-style hacienda, beautiful small garden. The room was small but was very clean, comfortable and with pampering small things. The room (no. 1) was quiet. Breakfast was great. You can also have it in the chain's other hotel which is nearby (with bigger selection of buffet). The service was very good. Most of the hotel's team knew English. Intimate feel and atmosphere.

Pros: Wonderfull breakfast and very welcoming and helpfull staff! Calm and relaxing place.

Pros: Loved the style and ambiance of this small boutique hotel. The breakfast on the rooftop was wonderful! Friendly staff and great location to walk everywhere in Antigua. 10/10 recommended Casa Encantada!

Pros: Liked the location and of course the place itself - very nice, QUIET and cozy. The place is great. Access to Porta Hotel makes it perfect - pool, gym, breakfast and sauna there are amazing

Cons: The only one thing was not perfect is the size of the room. There is a big bed in the room, which is perfect, but there is literally no space to move besides walking around the bed. On one hand it makes you spend more time outside and just sleep in the room.

Pros: Beautiful hotel in quieter part of town with nice common spaces and lounges. Staff was great in helping me plan activities and excursions.

Cons: For a hotel that costs almost double what other nice areas in the option do, be weary of service at the most expensive hotel in town. I found the service at breakfast completely sub-par: the staff was unable to accommodate any requests or slight changes off the menu. Also, do not book transfers through the hotel as they charge more than double the average going rate. Also, no rooms on the second floor (half of rooms: all standard rooms) have a window, only a skylight. I found photos of the rooms misleading.

Pros: Amazing building, decor was gorgeous throughout the property, excellent location.

Cons: Nothing

Pros: It’s a beautiful reconstructed colonial property. They tried to tell me that it was a restored home but I know the area and I remember when it was an empty lot.

Cons: The property was beautiful but my room had filthy carpet and considering how much I paid. They tried to also show me two rooms before that room that had no windows that opened and it was warm. But the worst part was the staff was so rude and snobby. They didn’t care if you weren’t happy. So so overpriced for what you get. I stayed just every hotel and Antigua and I thought I’d give this one a try and there’s so many other great places to stay. When I try to give them feedback about my experience they just handed me a TripAdvisor card and told me to put my comments there which shows they don’t give two shits.

Pros: Old world charm with modern amenities. Delicious breakfast and excellent service. Excellent location.

Cons: Decor, shower and pillows.

Pros: Beautiful hotel in a stunning location. Stuff made sure that everything is smooth for us from the moment we stepped in.

Pros: Hands down, the best hotel I have ever visited. The space is breathtaking. And the light incense and music softly playing throughout the grounds adds to the dreamy atmosphere. We had an amazing time and will remember the amazing staff forever.

Cons: That I couldn't stay longer!

Pros: The people, weather how the hotel in general looks like.. Was really cool and comfortable

Cons: Nothing to say

Pros: Everything was great!

Cons: Nothing i did not like about my stay

Pros: The Thai Spa was very good.

Cons: Terrible food, almost all food was artificial, including drinks, lemonade was made from lemon powder, salads had cucumber and other ingredients from cans instead of fresh ingredients. Breakfast is not good either. I do not recomend any of the hotel restaurants, it has made our stay less enjoyable. Spa (sauna and jacuzzi) is in bad conditions.

Pros: Everything was great

Cons: They charge for internet

Pros: Me gusto la marimba pero deberian ponerla todos los dias no solo fines de semana

Cons: Esta un poco retirado y mas actividades para ninos y los precios de las comidas un poco caras yo hiba con ninos y los precios los senti un poco caros

Cons: We had a person knock on our door at 10am reminding us the check out time and then received a call from front desk us to remind us the same thing which was very rude and had never happen to me anywhere else...

Pros: The hotel is nice located and close to all the sightseeing-spots. The rooftop-terrace and the patio are an oasis to relax.

Cons: Our room was at the rooftop, where groups with early excursions started already 06.00 am with breakfast. This was a very noisy happening and keeps you form a good nightrest. . Even though hotelpolicy asks for silence before 0700 am. Our pick-up at the airport om arrival went wrong. We had to wait for more than an hour and arrange our own transport.

Pros: Very cozy

Cons: A little far from the center of town. But is worth the walk.

Pros: Everythig!

Cons: It was more than perfect

Pros: The staff

Cons: The place was super dirty

Pros: The atmosphere and the outdoor space was wonderful.

Cons: Nothing

Pros: The view on the terrace is just amazing and also the garden in the middle of the hotel is beautiful.

Pros: Beautiful terrace.

Cons: No breakfast. Downstairs room close to entrance was noisy. Back door was quiet, but water pressure and temperature poor.

Pros: The terrace is very nice with a great view over surrounding volcanoes. Local coffee is available for the guests free of charge. Spacious parking lot available for the guests. Staff was friendly and helpful. Room decorated with local handmade crafts.

Cons: Room was very dark, not enough lights in both the room and the bathroom. Walls must be made out of paper, because a normal talk after 10PM was already causing issues with the neighbors.