Guest reviews
Overall rating
8.1
Excellent
Based on 664 reviews
Overall
8.4
Boarding
8.2
Comfort
8.2
Crew
8.7
Entertainment
7.6
Food
7.9
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Air Dolomiti information
| IATA code | EN |
| Routes | 20 |
| Top route | Frankfurt am Main to Milan Linate |
| Airports served | 10 |
| Top airport | Munich Franz Josef Strauss |
Air Dolomiti traveller reviews
Pros
"Clean airplane, and polite crew."
(in 5 reviews)
"Great service"
(in 6 reviews)
"Smooth boarding/departure process"
(in 3 reviews)
Cons
"Organization around the boarding gate was chaotic."
(in 6 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
boarding
short flight
business class
carry on luggage
attentive staff
great flight
connecting flight
bus ride
short flight no entertainment
enjoyable experience
crew was friendly
constant delays
hours total
bumpy landing
-
2.0
Horrible travel experience
Cons: We were emailed our flight was on time, but in fact it was moved from FLR to Pisa which caused us to miss our flight in FRA. We were left with out help for over 2 hours and missed available flights to the USA and were then put on an Condor flight with NO service, charged 100 euros for a bag already checked but then never arrived in PDX and I am told it will arrive in 2 days at the air port but they can not say when I will see it at my home. Our 14 hour trip lasted more than 27 hours of total frustration.
review from
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10.0
Pros: The entire experience was wonderful. From the time we arrived at the airport until we flew. The organization, communication and assistance with questions, etc was professional and courteous.
review from
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7.3
Pros: Was comfortable and on tjme
Cons: Nothing
review from
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8.0
Crew is fabulous
Pros: Crew was so friendly and informative. Loved the experience
Cons: Seats weren’t comfortable as other airlines.
review from
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9.6
Good flight
Pros: Crew were very friendly. The Captain make a decision not to land because he said it was too tight of a landing , so he circled the airport and landed beautifully. Very thankful for his expertise.
review from
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4.0
Cons: Pricey baggage fees. 176 euros for 2 bags. Many airlines have one bag free.
review from
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2.0
Flight cancelled
Pros: If only the ground crew had made an announcement or two in the PA, we would have been rebooked quickly on the flight of our choice. Instreaf, we spend 2 hours waiting at the counter for information. We were rerouted to bologna airport, put up in a dingy hotel at the airport and given a sad buffet meal in a dingy hotel meeting room. They should have given a voucher for dinner in the hotel restaurant. They should Have announced over the loudspeaker that no flights would leave Florence the next day due to Hugh winds and we were being bused to bologna and hour away. We could have called central reservations instead of standing in line for two hours. They should have had a line for hotel voucher only so that those who called to rebook could Have proceeded quickly to bolvogna. Instead they had to repeat everything to 200 people .. how inefficient and ineffective canan airline be? And only 2 people at the counter working.. took at least 20/40 minutes per person to get rebooked. We spent from 11am until 845pm at the airport and getting to bolovgna. Sad
Cons: No calls or Texts received to advise issues. Only emails that were too late. Call center was not informed quickly enough of the issues so they didn’t know not to Rebook out of Florence for the next day.
review from
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8.0
Pros: Excellent
review from
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8.3
Cons: The flight departed 40 minutes later and no real explanation was provided only that Munich airport has not enough staff.
review from
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10.0
Pros: Excellent service! Very happy!!
review from
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2.0
The flight was canceled.
Pros: Lufthansa was able to book me on an Air France flight which got me to New York only a few hours later.
review from
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7.6
Pros: Flight was smooth. Flight Crew did a good job within circumstances. Friendly attendants.
Cons: Late departure and lack of parking spot at destination caused grief at connecting flight. Had to run. herding on to buses to go to planes parked in the distance is not desireable.
review from
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10.0
Pros: The entire experience was wonderful. From the time we arrived at the airport until we flew. The organization, communication and assistance with questions, etc was professional and courteous.
review from
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9.6
Good flight
Pros: Crew were very friendly. The Captain make a decision not to land because he said it was too tight of a landing , so he circled the airport and landed beautifully. Very thankful for his expertise.
review from
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10.0
Pros: Excellent service! Very happy!!
review from
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7.3
Pros: Was comfortable and on tjme
Cons: Nothing
review from
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8.0
Crew is fabulous
Pros: Crew was so friendly and informative. Loved the experience
Cons: Seats weren’t comfortable as other airlines.
review from
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8.0
Pros: Excellent
review from
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8.3
Cons: The flight departed 40 minutes later and no real explanation was provided only that Munich airport has not enough staff.
review from
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7.6
Pros: Flight was smooth. Flight Crew did a good job within circumstances. Friendly attendants.
Cons: Late departure and lack of parking spot at destination caused grief at connecting flight. Had to run. herding on to buses to go to planes parked in the distance is not desireable.
review from
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2.0
Horrible travel experience
Cons: We were emailed our flight was on time, but in fact it was moved from FLR to Pisa which caused us to miss our flight in FRA. We were left with out help for over 2 hours and missed available flights to the USA and were then put on an Condor flight with NO service, charged 100 euros for a bag already checked but then never arrived in PDX and I am told it will arrive in 2 days at the air port but they can not say when I will see it at my home. Our 14 hour trip lasted more than 27 hours of total frustration.
review from
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4.0
Cons: Pricey baggage fees. 176 euros for 2 bags. Many airlines have one bag free.
review from
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2.0
Flight cancelled
Pros: If only the ground crew had made an announcement or two in the PA, we would have been rebooked quickly on the flight of our choice. Instreaf, we spend 2 hours waiting at the counter for information. We were rerouted to bologna airport, put up in a dingy hotel at the airport and given a sad buffet meal in a dingy hotel meeting room. They should have given a voucher for dinner in the hotel restaurant. They should Have announced over the loudspeaker that no flights would leave Florence the next day due to Hugh winds and we were being bused to bologna and hour away. We could have called central reservations instead of standing in line for two hours. They should have had a line for hotel voucher only so that those who called to rebook could Have proceeded quickly to bolvogna. Instead they had to repeat everything to 200 people .. how inefficient and ineffective canan airline be? And only 2 people at the counter working.. took at least 20/40 minutes per person to get rebooked. We spent from 11am until 845pm at the airport and getting to bolovgna. Sad
Cons: No calls or Texts received to advise issues. Only emails that were too late. Call center was not informed quickly enough of the issues so they didn’t know not to Rebook out of Florence for the next day.
review from
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2.0
The flight was canceled.
Pros: Lufthansa was able to book me on an Air France flight which got me to New York only a few hours later.
review from
Flight status
Air Dolomiti route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
8270
Munich
MUC
Milan
MXP
8271
Milan
MXP
Munich
MUC
8826
Frankfurt am Main
FRA
Verona
VRN
8823
Verona
VRN
Frankfurt am Main
FRA
8207
Verona
VRN
Munich
MUC
8219
Bari
BRI
Munich
MUC
8195
Florence
FLR
Munich
MUC
8210
Munich
MUC
Verona
VRN
8196
Munich
MUC
Florence
FLR
8245
Bologna
BLQ
Munich
MUC
8252
Munich
MUC
Turin
TRN
8253
Turin
TRN
Munich
MUC
8201
Venice
VCE
Munich
MUC
8218
Munich
MUC
Bari
BRI
8202
Munich
MUC
Venice
VCE
8238
Munich
MUC
Bologna
BLQ
Top airports served by Air Dolomiti
- Munich Franz Josef Strauss Airport (MUC)
- Frankfurt am Main Airport (FRA)
- Verona Airport (VRN)
- Venice Marco Polo Airport (VCE)
- Bologna Guglielmo Marconi Airport (BLQ)
- Milan Linate Airport (LIN)
- Florence Peretola Airport (FLR)
- Bari Palese Airport (BRI)
- Turin Citta Di Torino Airport (TRN)
- Milan Malpensa Airport (MXP)
Air Dolomiti contact information
- EN IATA code
- +39 045 288 6140 Call
- airdolomiti.it Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
