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FAQs about flying with Virgin Australia

  • What is Virgin Australia's carry-on size allowance?

    On board Virgin Australia flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the Virgin Australia assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Virgin Australia fly to?

    Virgin Australia proposes only domestic flights in Australia to 28 different cities, including Sydney, Melbourne, and Brisbane.

  • What is Virgin Australia’s primary hub?

    Virgin Australia concentrates most of its flight operations in Melbourne.

  • How does KAYAK find such low prices on Virgin Australia flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Virgin Australia.

  • What’s the cheapest route that Virgin Australia flies?

    In the last 72 hours, the cheapest route flown by Virgin Australia found on KAYAK was from Sydney to Ballina, with a price of ₹ 4,168 for a round-trip.

  • What are the most popular airports for Virgin Australia flights to depart from?

  • Is Virgin Australia part of an airline alliance?

    No, Virgin Australia is not part of an airline alliance.

  • How many destinations does Virgin Australia fly to?

    In total, Virgin Australia flies to 28 destinations.

See more FAQs

Virgin Australia customer reviews

GoodBased on 700 verified guest reviews

Traveller rating:
Sort by:
5.5 Fair
Cons:Due to a storm that had passed in Samoa, my non-stop Monday flight was cancelled to Sydney, however they had a flight on Sunday night but only after considerable effort was I given a seat on that flight which went through Auckland with a horrible 7 hour wait in the early morning hours!!! Airport was cold no where to comfortably lounges were open....and this flight was cheaper than the non-stop and I want a refund to that effect......they actually tried to suggest a flight over 5 days later!!! Where is the justification here? No even a beverage was offered!! Not very nice!!! Urima Matavao....
8.0 Very Good
Pros:Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier.
Cons:In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!
10.0 Wonderful
Pros:The crew was great. Enough meals. Chips and snacks to grab in between meals. Clean bathrooms. I can't sleep on planes so there were enough films to keep me entertained there and back (watched 6 each way). Virgin is great would fly again in a heartbeat.
9.3 Wonderful
Pros:The crew was very nice and helpful
Cons:The food was okay but not at good as my previous Virgin flight
8.6 Very Good
Pros:Friendly crew, well flown, good boarding procedure
Cons:Flight was about 10 mins late due to "paperwork"
6.0 Okay
Pros:Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home.
Cons:Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip.
7.0 Good
Pros:The fares are low and the overall flying experience is good compared to other discount airlines.
Cons:Lowest fares do not include a checked bag and the cost is very high ($120 AUD) to add a bag.
7.3 Good
Pros:The crew was nice enough and the seats were comfortable.
Cons:Only water and tea and drink options and the supposed Wi-Fi onboard didn't work at all.
10.0 Wonderful
Pros:I was really worried about being on a plane for 14+ hours, but it was great! It was very comfortable with plenty of room. They also had the best airline food I've ever tasted! I will fly virgin Australia again!
Cons:Everything was absolutely wonderful. No complains here!
7.0 Good
Pros:Being offered the emergency exit row as my partner is tall.
Cons:Having to be at the gate 20 min earlier than usual to board a bus and be driven to the plane.

Virgin Australia flight status

Sat 4/13

Virgin Australia route map – Which destinations does Virgin Australia fly to?

Find out which destinations you can fly to direct with Virgin Australia by entering your departure airport. If you want to know whether Virgin Australia flies a certain route, enter both the departure and destination airport before hitting search.
Sat 4/13

All Virgin Australia flight routes

Flight no.Departure airportArrival AirportDurationSunMonTueWedThuFriSat
77Cairns (CNS)Tokyo (HND)7h 45m
78Tokyo (HND)Cairns (CNS)7h 30m
45Brisbane (BNE)Denpasar (DPS)6h 35m
175Brisbane (BNE)Nadi (NAN)3h 30m
50Denpasar (DPS)Brisbane (BNE)5h 45m
178Nadi (NAN)Brisbane (BNE)4h 20m
1102Brisbane (BNE)Newcastle (NTL)1h 25m
65Sydney (SYD)Denpasar (DPS)6h 45m
1419Sydney (SYD)Cairns (CNS)3h 15m
68Denpasar (DPS)Sydney (SYD)6h 10m
625Canberra (CBR)Sydney (SYD)1h 0m
640Sydney (SYD)Canberra (CBR)1h 0m
1105Newcastle (NTL)Brisbane (BNE)1h 20m
1720Gladstone (GLT)Brisbane (BNE)1h 10m
1717Brisbane (BNE)Gladstone (GLT)1h 20m
1528Sydney (SYD)Hobart (HBA)1h 55m
771Brisbane (BNE)Cairns (CNS)2h 30m
342Brisbane (BNE)Melbourne (MEL)2h 25m
615Brisbane (BNE)Mackay (MKY)1h 50m
717Adelaide (ADL)Perth (PER)3h 30m
712Perth (PER)Adelaide (ADL)2h 50m
1723Perth (PER)Karratha (KTA)2h 0m
1531Hobart (HBA)Sydney (SYD)1h 50m
2502Onslow (ONS)Perth (PER)2h 0m
2501Perth (PER)Onslow (ONS)2h 0m
1916Cocos Islands (CCK)Perth (PER)4h 25m
1909Perth (PER)Christmas Island (XCH)3h 50m
1918Christmas Island (XCH)Cocos Islands (CCK)1h 35m
1891Perth (PER)Newman (ZNE)1h 45m
838Sydney (SYD)Melbourne (MEL)1h 35m
96Denpasar (DPS)Melbourne (MEL)5h 35m
95Melbourne (MEL)Denpasar (DPS)6h 25m
557Sydney (SYD)Perth (PER)5h 15m
931Sydney (SYD)Brisbane (BNE)1h 30m
1273Brisbane (BNE)Mount Isa (ISA)2h 55m
532Coolangatta (OOL)Sydney (SYD)1h 30m
1255Brisbane (BNE)Emerald (EMD)1h 35m
592Perth (PER)Hobart (HBA)4h 10m
467Perth (PER)Brisbane (BNE)4h 30m
1850Kalgoorlie (KGI)Perth (PER)1h 15m
1482Broome (BME)Perth (PER)2h 45m
466Brisbane (BNE)Perth (PER)5h 55m
217Melbourne (MEL)Adelaide (ADL)1h 25m
226Adelaide (ADL)Melbourne (MEL)1h 20m
698Perth (PER)Melbourne (MEL)3h 35m
291Melbourne (MEL)Canberra (CBR)1h 5m
932Brisbane (BNE)Sydney (SYD)1h 35m
274Canberra (CBR)Melbourne (MEL)1h 10m
1272Mount Isa (ISA)Brisbane (BNE)2h 25m
1690Coolangatta (OOL)Canberra (CBR)1h 40m
1465Melbourne (MEL)Darwin (DRW)4h 35m
1638Kununurra (KNX)Perth (PER)3h 35m
443Adelaide (ADL)Sydney (SYD)1h 50m
1724Karratha (KTA)Perth (PER)2h 5m
593Hobart (HBA)Perth (PER)4h 50m
742Coolangatta (OOL)Melbourne (MEL)2h 25m
418Sydney (SYD)Adelaide (ADL)2h 10m
1851Perth (PER)Kalgoorlie (KGI)1h 5m
1687Canberra (CBR)Coolangatta (OOL)1h 30m
1328Melbourne (MEL)Hobart (HBA)1h 15m
525Sydney (SYD)Coolangatta (OOL)1h 20m
362Townsville (TSV)Brisbane (BNE)2h 0m
1245Brisbane (BNE)Rockhampton (ROK)1h 20m
1238Rockhampton (ROK)Brisbane (BNE)1h 10m
741Melbourne (MEL)Coolangatta (OOL)2h 5m
181Sydney (SYD)Nadi (NAN)4h 5m
161Sydney (SYD)Queenstown (ZQN)3h 0m
162Queenstown (ZQN)Sydney (SYD)3h 20m
455Brisbane (BNE)Darwin (DRW)4h 30m
454Darwin (DRW)Brisbane (BNE)4h 0m
770Cairns (CNS)Brisbane (BNE)2h 15m
53Brisbane (BNE)Port Vila (VLI)2h 40m
82Denpasar (DPS)Coolangatta (OOL)5h 45m
83Coolangatta (OOL)Denpasar (DPS)6h 35m
54Port Vila (VLI)Brisbane (BNE)3h 10m
683Melbourne (MEL)Perth (PER)4h 25m
1362Melbourne (MEL)Launceston (LST)1h 5m
303Melbourne (MEL)Brisbane (BNE)2h 10m
827Melbourne (MEL)Sydney (SYD)1h 25m
705Hobart (HBA)Brisbane (BNE)2h 40m
1892Newman (ZNE)Perth (PER)1h 50m
1266Emerald (EMD)Brisbane (BNE)1h 25m
1840Port Hedland (PHE)Perth (PER)2h 10m
1495Brisbane (BNE)Hamilton Island (HTI)1h 50m
702Brisbane (BNE)Hobart (HBA)2h 50m
477Sydney (SYD)Maroochydore (MCY)1h 35m
482Maroochydore (MCY)Sydney (SYD)1h 35m
1093Launceston (LST)Sydney (SYD)1h 35m
1837Perth (PER)Port Hedland (PHE)2h 5m
550Perth (PER)Sydney (SYD)4h 20m
1090Sydney (SYD)Launceston (LST)1h 50m
119Brisbane (BNE)Queenstown (ZQN)3h 25m
118Queenstown (ZQN)Brisbane (BNE)3h 55m
361Brisbane (BNE)Townsville (TSV)2h 10m
1282Hamilton Island (HTI)Sydney (SYD)2h 20m
1281Sydney (SYD)Hamilton Island (HTI)2h 35m
1117Brisbane (BNE)Proserpine (PPP)1h 50m
1207Canberra (CBR)Brisbane (BNE)1h 40m
1637Perth (PER)Kununurra (KNX)3h 10m
1398Brisbane (BNE)Adelaide (ADL)2h 55m
1498Hamilton Island (HTI)Brisbane (BNE)1h 35m
1450Coolangatta (OOL)Adelaide (ADL)2h 40m
1393Adelaide (ADL)Brisbane (BNE)2h 30m
1449Adelaide (ADL)Coolangatta (OOL)2h 20m
1292Cairns (CNS)Melbourne (MEL)3h 25m
1424Cairns (CNS)Sydney (SYD)2h 55m
1291Melbourne (MEL)Cairns (CNS)3h 25m
145Melbourne (MEL)Queenstown (ZQN)3h 10m
148Queenstown (ZQN)Melbourne (MEL)3h 35m
1485Perth (PER)Broome (BME)2h 35m
1118Proserpine (PPP)Brisbane (BNE)1h 35m
604Mackay (MKY)Brisbane (BNE)1h 40m
1544Adelaide (ADL)Launceston (LST)1h 50m
1545Launceston (LST)Adelaide (ADL)1h 50m
580Adelaide (ADL)Canberra (CBR)1h 35m
1228Brisbane (BNE)Canberra (CBR)1h 50m
581Canberra (CBR)Adelaide (ADL)1h 50m
1456Darwin (DRW)Melbourne (MEL)4h 15m
1140Ballina (BNK)Sydney (SYD)1h 20m
1037Melbourne (MEL)Maroochydore (MCY)2h 20m
1593Melbourne (MEL)Newcastle (NTL)1h 30m
184Nadi (NAN)Sydney (SYD)5h 5m
1594Newcastle (NTL)Melbourne (MEL)1h 35m
1346Cairns (CNS)Perth (PER)5h 20m
1345Perth (PER)Cairns (CNS)4h 25m
1641Brisbane (BNE)Launceston (LST)2h 40m
1642Launceston (LST)Brisbane (BNE)2h 30m
1139Sydney (SYD)Ballina (BNK)1h 15m
1333Hobart (HBA)Melbourne (MEL)1h 15m
1602Adelaide (ADL)Hobart (HBA)2h 0m
1601Hobart (HBA)Adelaide (ADL)2h 0m
1438Darwin (DRW)Perth (PER)4h 0m
113Adelaide (ADL)Denpasar (DPS)5h 30m
114Denpasar (DPS)Adelaide (ADL)5h 0m
1040Maroochydore (MCY)Melbourne (MEL)2h 30m
195Melbourne (MEL)Nadi (NAN)4h 50m
198Nadi (NAN)Melbourne (MEL)5h 50m
76Apia (APW)Brisbane (BNE)5h 45m
1361Launceston (LST)Melbourne (MEL)1h 0m
75Brisbane (BNE)Apia (APW)4h 45m
1437Perth (PER)Darwin (DRW)3h 35m
1743Adelaide (ADL)Alice Springs (ASP)2h 10m
1744Alice Springs (ASP)Adelaide (ADL)2h 0m
1026Alice Springs (ASP)Brisbane (BNE)2h 50m
1023Brisbane (BNE)Alice Springs (ASP)3h 35m
1752Hamilton Island (HTI)Melbourne (MEL)3h 0m
1749Melbourne (MEL)Hamilton Island (HTI)3h 10m
More flight routes

Virgin Australia contact information

Virgin Australia information

Top routeMelbourne Airport to Sydney
Airports served28
Top airportMelbourne

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