Pros (+) Front desk people were sharp
Cons (-) very poor experience with the wifi Shut me down twice while I was doing a webex demostration Not good
2 stars
Best Western Gateway Adirondack Inn
Photos of Best Western Gateway Adirondack Inn
Overview
Welcome to the newly renovated Best Western Gateway Adirondack Inn, the heart of the Mohawk Valley! Located just off of I-90, Exit 31, halfway between New York and Niagara Falls, we offer the perfect accommodations for all travelers. Explore the great outdoors at Adirondack State Park, roll the dice at Turning Stone® Casino, run the annual Boilermaker 15k road race, or hit a home run with a visit to the Cooperstown National Baseball Hall of Fame and Museum, all just a short drive away. Business travelers appreciate the proximity of corporate locations such as Griffiss Business & Technology Park and the New York State Government Office Building. Our area is home to many colleges, including, SUNY IT, Utica College, Mohawk Valley Community College, Hamilton College, and Colgate University. And while there's plenty to do near our hotel at the foothills of the Adirondacks, we also offer easy access to major cities like New York City, Albany, Syracuse, Rochester, and Buffalo. The Best Western Gateway Adirondack Hotel offers friendly service; affordable rates and amenities that will make you feel right at home. Our 100% non-smoking guest rooms come complete with cable, 32-inch flat-panel televisions, and free wireless high-speed Internet access throughout the entire hotel. The hotel also offers upgraded features such as a fitness center, coin-operated guest laundry, free parking, and an on-site business center with free copy and fax services. Don't forget about breakfast! We offer a full breakfast buffet in the mornings; weekdays 6:00 a.m. to 9:00 a.m. and Saturday/Sunday 7:00 a.m. to 10:00 a.m. Our breakfast includes pancakes, sausage links, egg patty, breakfast potatoes, yogurt, hot/cold cereals, assorted breads, homemade muffins, fresh fruit, as well as coffee, tea, and juice to start your morning off right! Check our daily menu. If you're looking for a Utica, New York hotel that is convenient, comfortable, and affordable, we are it! Enjoy your stay. A credit card is required for a $100 incidental hold. It can be used against loss or damage found, late check-out, and excessive cleaning.
Latest deals for Best Western Gateway Adirondack Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Western Gateway Adirondack Inn
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Extra-long beds (> 2 metres)
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Sofa
- Telephone
- Carpeted
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Best Western Gateway Adirondack Inn
7.4
Good
277 verified ratings
Wonderful
90
Very good
42
Good
59
Okay
21
Fair
28
Mediocre
11
Poor
26
Summary of reviews
Guests say
Guests appreciated the clean rooms, comfortable beds, and friendly staff. The location was convenient, and the breakfast received positive remarks. However, many noted issues with amenities like the absence of fridges and microwaves, musty smells, and some noise disturbances. Overall, while the cleanliness and service were praised, the hotel fell short in providing a complete experience for the price.AI-generated from customer reviews
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Score by provider
7.2 out of 10
7 reviews
All reviews
Pros (+) The room and bathroom were clean, check in/out was easy, and access to the highway was very close (which was what I was looking for). The complimentary breakfast was also a nice touch and convenient.
Pros (+) Decent breakfast.
Cons (-) Way too expensive for what it was. Hallway was hot and awkward.
Pros (+) bathroom/shower well done; breakfast well received.
Cons (-) add a wastebasket in the sleeping area
Location
175 North Genesee Street, Utica, NY 13502-2511
What's nearby
- Adirondack Scenic Railroad0.8 km
- The Children's Museum of History Science and Technology0.8 km
- Utica Amtrak Station0.8 km
- National Distance Running Hall of Fame1.2 km
- Utica Memorial Auditorium1.3 km
- First Baptist Church of Deerfield1.4 km
- Memorial Church of the Holy Cross1.6 km
- The Stanley Theatre1.8 km
- Roscoe Conkling House1.9 km
- Gen. John G. Weaver House1.9 km
- St. Joseph's Church1.9 km
- Saranac Brewery2.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Gateway Adirondack Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 6.9 |
|---|---|
Distance to city centre | 1.5 km |