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Cons: The flight was delayed over 8 hours causing me to miss my connection flight. The crew was not helpful with the delay. The plane was old and the business class was not as pictured when booking. I will never fly with Ukraine air again.

Cons: Flight was delayed over 8 hours in leaving Kiev. The plane was old and the business class was not as pictured when booking. I'll never fly with Ukraine ever again

Pros: Crew was professional. Seat was not comfortable

Cons: More space

Pros: Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll.

Cons: This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency.

Cons: I booked seat near window but was given middle seat I don’t like this way...

Cons: food could be a bit better and more entertainment options

Cons: Well to make it short, I am about 5'7" and still felt the seats were very closely placed and for long trips it is awfully uncomfortable. The airplanes are very old!!

Pros: Crew was magnificent

Cons: Food awful seats tiny check in procedure is confusing

Pros: The crew was ok

Cons: The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules.

Pros: Nothing

Cons: Not paying for food

Cons: The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Cons: The seats are non-comfortable; no complimentary water;

Cons: The seats are not comfortable.

Cons: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Pros: Crew

Cons: Seats, comfort

Pros: They didnt loose my luggage.

Cons: Flight was delayed 5 hours very unfriendly crew and no one gave information out. Cold and uncaring best describes everybody involved.

Pros: Crew was helpful and pleasant. Plus the food was pretty good.

Cons: Better on board entertainment and more comfortable seats.

Pros: They are affordable

Cons: They have no entertainment and bad food

Pros: boarding and flight was on time, no delay at all

Cons: everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size

Pros: There is nothing to like about this airlines

Cons: The crew was all depressed angry people. The seats are old, dirty and uncomfortable. It was the worst flight I have ever had.

Pros: .. crew was not friendly or helpful

Cons: seat were broken down and not comfortable

Cons: Lost my luggage for 5 days. No private seat movie entertainment.

Cons: Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money

Pros: Everything was terrible

Cons: They charge 15 euros per boarding pass print out . I had to pay 75 euros for 5 pieces of printed paper.their website was down we couldn't register online . They are very strict about weight. Will bot forgive you extra 100grams. Money hungry airline.Charges money for everything

Cons: Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs...

Pros: Nothing

Cons: Everything Worst airline

Pros: Crew were nice

Cons: for 860$ include only one small cheeseburger and water

Looking to get a money from customers

Cons: they charged  me €102 for my carry on? This all what I carry !! I should have  0ne 7kg km and one 5kg Its 7 kg and same weight in your instruction and I traveled  3 trip with the same bag with your Airline  *(canada to Kiev  . Kiev to Cyprus  . Cyprus to kiev ) No one charged  me or give me any complain  Is that new way to get money  from your costumers???? And that's in the gate after I checked in and

Pros: Crew

Cons: The plane was really old and all broken

Pros: Crew was nice.

Cons: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...

Cons: I paid for a carry on bag. Then at the airport in Kiev they charged me again (67 Euro) because I also had a small purse. This is a scam. Everyone should avoid flying Ukraine Airlines as long as they have this policy to cheat customers.

Cons: Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available.

Cons: Overall ok. Boarding went smoothly. Seat was cramped and there was a metal bar in front of my legs. The food was poor. I got some odd savory rice dish with raisins and two cubes of cheese. Make sure to bring snacks as it is a long flight. Most of the crew was hospitable but one stewardess was awfully crabby...

Pros: Nothing

Cons: seats and food

Pros: Nothing I want my money back they didn’t let us Board our Kiev flight and we are stuck in Kiev and had to purchase an entirely new flight.

Cons: They airline could let us board our flight.