Park Hotel Imperatore Adriano

Clean and pleasant. Nice breakfast and lovely girl serving at breakfast.

Female reception staff fine but her Male colleague was grumpy when we wanted to drive into town at 6.00pm as he has decided to close half the gate so he had to open it . There was no explanation as to why just he seemed annoyed . Bit a great front of house person

the hotel room was very large, 2 bedroom with a beautiful view of the pool which we couldn't really enjoy because there was party taking place.

1.)There was NO hot water at all! not in the evening, not a few hours later, not even early in the morning. The concierge said its because there are too many people staying at the hotel and using water all at the same time. 2.)Someone was smart enough to allow a birthday party for some 18 year old to take place at the pool area which was right outside of my balcony and all my the windows of the second floor. It was the most terrible experience I have ever had at the hotel! It was loud at first and then after midnight the 18 years old kids started screaming of the top of their lungs to the music that was playing, which woke me up! I had to get out of bed and go downstairs and ask concierge to do something about the noise as I also had a 3 year old with me and we all needed some rest.

The pool was great and the staff very friendly and helpful.

No coffee or tea in the room, not to mention about the slippers or robes that a 4 star hotel should provide. Extremly poor breakfast,almost nothing to eat . Nice terrace outside the restaurant,by the pool but we were not allowed to have a coffee at the table outside,no drinks,no nothing. Our 3rd floor suite was poorly equipped, wifi almost not working , the shower in pretty bad conditions for a 4 star hotel. Unfortunately no AC and sleeping with open window was not comfortable. Our suite was located by the elevator so we had to deal with a lot of noise. My sister came to see me one morning at the hotel and we thought we would have a little chat and enjoy a coffee by the pool but of course we couldn't because : 1).They dont serve drinks outside (the tables are just part of decor I guess) and 2). Someone was going to mow the lawn around the pool DURING OUR STAY THERE. They also charged me extra money for having an adult and her daughter join me on my birthday by the pool on our arrival day (9 eur/pers per only 3 hours of just sitting on the lounge chair). I've stayed at other 4 star hotels before but none of them had such poor services . This hotel looks nice on the outside ,but it honestly does not qualify for a 4 star hotel. I would give it 2 stars for their services and poor conditions .