Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pick-up truck |
7.2
Good
44 reviewsCleanliness
7.7
Comfort
8.2
Pick-up/Drop-off
8.2
Value for money
8.2
6 locations in The Hill
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Reviews
2.0 Mediocre
Jun 2021
Pros:
Initially the vehicle was great but the maintenance and oil change light came on.Cons:
Vehicle maintenance been up to date, I tried to contact roadside assistance and was on hold for a half hour. I got different answers from everyone I talked to.10.0 Excellent
May 2021
Pros:
Drop off very easy6.0 Good
Apr 2021
Cons:
When I picked up my car it had a terrible body odor. It smelled like a high school locker room, and no matter what I did, the smell persisted—it was deep within the linen of the car seats. Opening windows in an attempt to air the car out did nothing. I bought febreeze and sprayed the upholstery of the entire car TWICE. I even bought fragrance sticks to put in the air vents. Nothing worked, and after having the car for almost a week, the smell was still there when I returned it. Also, when I got the car it wasn’t at a full tank. I was given a rental that only had 1/4 tank of gas in it.8.0 Excellent
Mar 2021
Cons:
Monthly rent should be lowered10.0 Excellent
Mar 2021
Pros:
Ryan and Jake helped me upgrade to an SUV because the sedan I originally picked up kept getting stuck in the snow. We got a few feet of snow the night before.Cons:
This is the second time I've rented from Enterprise in the last year and both times it was seamless and met all my needs.2.0 Mediocre
Jan 2021
Cons:
They closed at noon on a Saturday. Tried to shift the reservation and they wanted to double the cost.6.2
Good
43 reviewsCleanliness
6.4
Comfort
6.6
Pick-up/Drop-off
6.0
Value for money
6.8
2 locations in The Hill
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10.0 Excellent
Jan 2022
10.0 Excellent
Nov 2021
10.0 Excellent
Nov 2021
2.0 Mediocre
May 2021
Pros:
No car availableCons:
Location was closed2.0 Mediocre
May 2021
Cons:
Being forewarned that the pick-up site was SO FAR AWAY from the airport! They need to offer a free shuttle from the airport. We really got jerked around. Then Hertz charged us for an entire 6 days longer than we used the car.2.0 Mediocre
May 2021
Pros:
NACons:
I booked at airport and got a in town pickup. Car Rentas said they book at lowest rate in market. I was never informed and was unable to cancel6.7
Good
27 reviewsCleanliness
8.1
Comfort
8.2
Pick-up/Drop-off
7.2
Value for money
7.3
2 locations in The Hill
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2.0 Mediocre
Mar 2021
Cons:
Our minivan was given away, they gave us an suv that was too small for my family, it had no gas, was not cleaned and smelled like smoke. Front desk was no help.10.0 Excellent
Apr 2019
Pros:
Staff was outstanding at Avis.2.0 Mediocre
Mar 2019
Cons:
Could have been better by actually having a car for me. Avis ran me around saying I didn’t pass a soft credit check. I got my bank on the phone because there is no way I wouldn’t pass. Avis could not tell me why or what they were checking for. I tried to rebook-they had NO CARS IN THE AREA2.0 Mediocre
Jul 2018
Cons:
You wrote a review for Avis Rent A Car 2 days ago 1.0 star rating 7/25/2018 An unbelievable event that is stranger than fiction. I made a reservation on 6/28/18 for a 3-day rental of a full size car in St. Louis, MO, beginning yesterday, 7/24/18. Yesterday, before making my flight to St. Louis, I realized that the reservation had been made for a location off the airport property, so I called the corporate customer service number to see if this could be changed. It turns out the PGA event in St. Louis left no cars available at the airport. I thanked the agent and ended the call. When I got to the off-site location (via Lyft but no fault of Avis), the agent there told me my reservation had been changed to June of next year in Alaska for a SUV vehicle! I called the corporate customer service number and explained my dilemma, and they said they could do nothing to change it. Because of the PGA event, this off-site location was out of cars (except for the one I had reserved but then lost due to the change in reservation). I filed a grievance and asked to be called by a supervisor in 24 hours. No call. No car. No help. So I have been stuck taking several Lyft rides to my business appointments. Unbelievable.2.0 Mediocre
Jul 2017
Pros:
Nothing. Horrible service.Cons:
There was no attendant for 25 minutes at this location. They also denied renting a vehicle to me after I had called to make sure they accept a debit card. Worse experience. Ended up having to take a flight. I will never rent or recommend Avis -particularly this location 2925 Olive street, saint Louis MO.2.0 Mediocre
May 2022
4.0 Okay
Mar 2022
10.0 Excellent
Mar 2022
2.0 Mediocre
Feb 2022
10.0 Excellent
Feb 2022
10.0 Excellent
Nov 2021
2.0
Mediocre
23 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
3 locations in The Hill
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5.6 Okay
Jul 2020
Pros:
Friendly staff fast serviceCons:
The van could have been better the steering wheel was hard to steer and turn, drove weird and the car did not have Bluetooth3.6 Mediocre
Aug 2019
Pros:
NothingCons:
Everything2.8 Mediocre
Sep 2017
Cons:
1. the car was filthy with what looked like blood stains on the ceiling. 2. the car made several noises both driving straight and turning that it shouldn't. 3. the car had significant wear.7.2 Good
Jul 2017
Pros:
The Budget rep in STL was great! Very warm and friendly.Cons:
I was give one price and charged another one, so I was a bit disappointed in the billing.5.6 Okay
Jul 2017
Cons:
i flew into the St Louis airport, and you guys booked me a car to be picked up in a remote location 30 minutes from the airport location. it cost me $150 more to get a car from them at the airport location.8.0 Excellent
Mar 2017
Pros:
Drop off was a breeze and I was able to catch a shuttle to the airport right away.Cons:
It took almost 45 minutes for me to get my car. The line had at least 12 people and only 2 counter folks when we first arrived. After about 10 minutes 2 more folks showed up. But, each person took around 10-15 minutes to get their car so it was a long wait after a full day of travel.