Car hire in Carondelet (St. Louis)

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Carondelet - St. Louis, MO, United States
19 Aug — 26 Aug
Same drop-off
Carondelet - St. Louis, MO, United States
Fri 19/8
Noon
Fri 26/8
Noon
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Cheap car hire in Carondelet (St. Louis)

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Carondelet (St. Louis) car rental reviews and directory

Hertz

Best rated

Cleanliness

5.8

Comfort

6.6

Pick-up/Drop-off

6.2

Value for money

6.3

One location in Carondelet

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Locations in Carondelet (St. Louis)

5706 S Lindbergh Blvd

+1 314 843 6570

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
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Reviews

2.0 Mediocre

Jan 2022

KAYAK
The last 3 times I have tried to book with Kayak, the program has either changed the date or location of my booking. I will never use Kayak again.

10.0 Excellent

May 2021

KAYAK

Cons:

E wry thing was tops. From check in to return. Chris was awesome. He explained everything. He Showed me the features of the can. He Gave me his hours in case I needed anything. Just really extended the customer service. I’d rent here again. BRAVO!!

4.0 Okay

May 2021

KAYAK

Pros:

Price

Cons:

staff, cleanliness of car

4.0 Okay

Apr 2021

KAYAK

Cons:

The pick up and drop off was very difficult

8.0 Excellent

Apr 2021

KAYAK

Pros:

The person that processed my transaction was friendly and efficient

Cons:

Car smelled like tobacco smoke and windshield was very dirty. Otherwise, everything was just as expected. The Corolla was comfortable.

2.0 Mediocre

Apr 2021

KAYAK

Pros:

We rented a cargo van, so the space was nice and the seats were super comfortable.

Cons:

Where to start? Van pickup-Van was dirty, there was writing on the driver's side window, and it only had 1/4 tank of gas. Total trip was 24 hours, van overheated 5 hours into trip. Coolant reservoir was empty so had to replace with 8 personal water bottles until we could get antifreeze. Called Hertz-could only get automated responses saying that it was upwards of 75 minutes to connect with an agent. Started texting and was told to drop off at nearest location, however, would not provide us with nearest location. Got antifreeze and refilled the reservoir which was empty again. Limped to destination for the night. Still not able to contact anyone from Hertz. Next morning, check the antifreeze and looked like it was holding. Drove 30 minutes, stopped to get gas and noticed fluids were leaking from the van. Again, called Hertz and nothing. Looked up the nearest Hertz, drove there only to find they were closed on Sundays. Find another Hertz, drove there only to find that location was closed permanently. Went into Budget (which was nearby to were Hertz was supposed to be) to see if we could rent something but they didn't provide one way rentals-at least we were able to talk with a real person. Budget told us to talk with Avis, which was located in the airport where Hertz was supposed to be. Walked into Avis and talked with Avis and Enterprise, who were both sold out. Told them our story about not being able to get in contact with anyone from Hertz-"no wonder they are going out of business". Avis & Enterprise, told us to take it to get fixed and gave us the name and address of repair shop. Took it to repair shop which fortunately was open on Sunday morning. Repair shop fixed a hose pipe that had come undone, and four hours later we were on our way. Had Hertz done an initial check of the van-they may have noticed something was amiss but my guess is their incompetence was the problem. Still no call or text to make sure we were alright, But it doesn't end there-time to take the van back. Our contract showed the address to drop off the van, and when we get there-there is not a Hertz in sight. Luckily, a security guard was able to point us in the right direction. We dropped off the car and were told to leave the keys in the car but never asked about our experience. Bottom line: we will never, ever, ever rent from Hertz again. It was the worst rental experience we have ever had. As Avis, Enterprise, Budget, and the repair guy said-"no wonder they are going out of business". They left us stranded and if it weren't for the fact my husband knows a little about cars, we could have been in real trouble. Thanks for nothing Hertz-no wonder you are going out of biusiness!

1 out of 30

Budget

5.4

Cleanliness

5.8

Comfort

6.7

Pick-up/Drop-off

5.4

Value for money

5.6

2 locations in Carondelet

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Locations in Carondelet (St. Louis)

11157 Lindbergh Business Court

+1 314 845 1963

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 17:00
Sunday09:00 - 12:00
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7850 Watson Road

+1 314 961 4077

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday07:00 - 18:00
Sunday09:00 - 12:00
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Reviews

8.0 Excellent

May 2021

KAYAK

Pros:

pick-up staff very friendly

Cons:

drop-off was confusing. There were no signs telling me what to do and no employees around.

8.0 Excellent

Mar 2021

KAYAK

Pros:

Staff friendly however computer went down, delaying drop off

2.0 Mediocre

Jul 2020

KAYAK

Cons:

Letting us know you havr to have a credit check b 4 you go and pick up a rental.. To find out you are denied

10.0 Excellent

Mar 2019

KAYAK

Pros:

The staff was extremely friendly and I had a great experience! I've never rented from Budget before but from my first interaction with the staff, I knew that I made the right decision.

9.2 Excellent

Feb 2019

KAYAK

Pros:

Patrick was very friendly.

Cons:

I think I could have saved a little more if I had used the 30% rentalcars.com offer that was in my email; but, I ran out of time to change my reservation. On 2/4, I paid $136 for a one day rental, St. Louis, MO to Hickory, NC. On 2/10, I paid $36 for a 2-hour rental, Lynchburg, VA to Richmond, VA.

6.0 Good

May 2018

KAYAK

Pros:

Car was clean, late model, ran well, no issues with the vehicle.

Cons:

The employee morale at the St Louis Airport Budget is terrible! Not one “hello” or smiling face during the entire car rental experience - both renting and returning. Things started at the airport with the Budget shuttle driver yelling at an elderly customer who was having difficulty boarding the shuttle. When we arrived at the service counter(shared with Avis rental car), we were met with a long line, we have no issues waiting in line, but since the counter is shared with Avis rentals it was confusing to figure out which side to go...as it turned out, there’s only one line, but a simple sign or a door greeter would have been nice as many other customers were just as confused as we were. When we finally made it through the line and approached the service counter, I was checked in by a “Manager” who already looked annoyed, he mumbled every word he spoke and got visabily angry with me as I kept asking him to repeat himself. He didn’t have a speech impediment, I just couldn’t hear him speaking to me over the other customers and representatives. He whispered something to the representative sitting next to him while he could not find my reservation, at one point he handed me back my Govt. CC and ID and told me someone else whould finish helping me as he was going to take his break. I finally got the rental vehicle which ended being $110 more than the quoted price, I called the 1-800 number to try to figure out the price difference but gave up after being transferred several times, I had already taken possession of the vehicle, so I had my doubts they would be able to do anything about the price anyway. On return of the vehicle, we were once again met with a confusing experience, there was a rental return sign pointing to several lanes already full of returned vehicles, I had to weave my way through several lanes until I thought I found the right space, I stepped out of the vehicle and waited for an attendant to check the vehicle back in. After not being acknowledged for several minutes, I walked across the lot to ask another attendant what to do, he suggested that I just leave the vehicle and I would get my receipt emailed to me. I’m familiar with the car rental process at airports, I travel frequently for both work and pleasure. I’ve never had such a poor rental experience previously. This appears to be an employee morale problem much larger than a few disgruntled workers.

1 out of 11

Enterprise

4.6

Cleanliness

5.2

Comfort

4.2

Pick-up/Drop-off

4.6

Value for money

4.6

5 locations in Carondelet

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Locations in Carondelet (St. Louis)

3260 S Kingshighway Blvd

+1 314 752 5852

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday10:00 - 13:00
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3633 Lemay Ferry Rd

+1 314 894 4400

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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4927 South Kingshighway

+1 314 832 8800

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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5718 South Lindbergh

+1 314 842 6220

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday10:00 - 13:00
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7226 Manchester Rd

+1 314 647 2730

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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Reviews

10.0 Excellent

May 2020

KAYAK

Pros:

Staff was very friendly and helpful.

Cons:

Nothing! I was pleased.

10.0 Excellent

Oct 2019

KAYAK

Pros:

The staff was very friendly and went above and beyond taking care of my rental for me. When we were doing the walk around to make sure everything looked good, we noticed there was some bird poo on the side of the vehicle and they said they wanted to give it a quick wash for me before sending me out in it, which I though was very nice of them to do that, even though they didn't have to. I have rented from different Enterprises around the St. Louis and St. Charles areas, and this one has been by far the best.

9.2 Excellent

Sep 2019

KAYAK

Pros:

The staff was so friendly and helpful. They even offered and gave us a ride back to train station.

8.4 Excellent

Aug 2019

KAYAK

Pros:

Customer service was great.

Cons:

The interior and exterior of the rental was kinda dirty/had outside (leaf) debris in the inside of car from previous driver as well as bug residue and visible dirt on the exterior from previous driver(s).

2.0 Mediocre

May 2019

KAYAK

Pros:

Staff was very rude. Car reserved not available at pickup

10.0 Excellent

Mar 2017

KAYAK

Pros:

Got me in and out quick, was cheaper than I booked for, big plus! The car was a bit woren out on the inside but got me where I was going.

1 out of 7

Avis

3.3

Mediocre

12 reviews

Cleanliness

6.0

Comfort

5.6

Pick-up/Drop-off

3.3

Value for money

3.3

2 locations in Carondelet

Show locations

Locations in Carondelet (St. Louis)

11157 Lindbergh Business Court

+1 314 845 1829

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 17:00
Sunday09:00 - 12:00
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7850 Watson Road

+1 314 451 3541

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday07:00 - 18:00
Sunday09:00 - 12:00
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Reviews

8.0 Excellent

Apr 2017

KAYAK

Pros:

I made a reservation without realizing I it was for a location other than the international airport location where I was arriving. It took a long time to get to the desk upon arrival. Once I got to the desk, I found out my mistake. To complicate matters, it was on Thursday before the Easter weekend. The other location was 30 minutes or so away. The rental agent gave me the price for a new reservation at the airport--but it was almost double the price of my reservation. After several minutes and a final request to see if the rental agent could do ANYTHING to help me, he found a rate that was $20 higher than my original reservation. I really appreciated that!!! Sometimes slower is okay. Thank you!

Cons:

If I could have gotten through the process faster, I could have spent more time seeing St. Louis...but as mentioned...I made the reservation mistake and Avis/Budget helped me out.

2.0 Mediocre

Jul 2022

KAYAK
Had to wait for a vehicle because none were available upon my scheduled time. The vehicle was barely cleaned. Check engine light came on while out of town and wasn’t able to reach anyone at the Roadside due to being hung up on, luckily the vehicle was able to make it back. Will never use this service again.

2.0 Mediocre

Jul 2022

KAYAK
The car was in poor shape. The oil light came on, it was a poor ride and the drop off experience was not optimal.

2.0 Mediocre

Jun 2022

KAYAK
I needed to pick up a car from the airport rather than the Lindbergh Site and it was double the price!

4.0 Okay

Apr 2022

KAYAK
You should make it clear in large print that your location is NOT supported by the airport shuttle.

2.0 Mediocre

Jan 2022

KAYAK
There should start considering chime, since it’s a credit card

8.0 Excellent

Jun 2021

KAYAK

Pros:

Fast pick up

Cons:

NA

1 out of 3

217 travellers who rented a car in Carondelet gave the car agency they used an average rating of 5.1

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